Reviews of Hero Electric Atria

Name: Hero Electric Atria
Brand: Hero Electric
SKU: 1577
Rating: 4.300000190734863 (9 reviews)

User Reviews

4.3/5

30 Ratings

9 Reviews

5 star

63%

4 star

23%

3 star

2 star

1 star

₹ 82,840

On-Road Price, Pune

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Rating Parameters

(out of 5)

Visual Appeal

Reliability

Comfort

Service Experience

Value for Money

Performance

Maintenance cost

Extra Features

Reviews on Atria

Near Me (3)
Most Helpful (9)
Most Recent (9)
Critical (3)
Positive (6)

Review of atria
1 year ago
V Rao
Hero atria is a superb scooter..... Although it has a maximum speed of 27 km/h, it is most capable in terms of comfort in that range. I have been using this scooter for daily work like dropping my sister at school, my intermediate college, exchange of gas cylinders, leisure rides and many more. You can trust it.
Rating Parameters
(out of 5)
5
Visual Appeal
4
Reliability
4
Comfort
5
Service Experience
4
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Read More
Was this review helpful?
6
13
Worst service centre or customer care
1 year ago
Srinivas
The vehicle looks good and driving both customer service is too bad. I have given my vehicle for some fault it's in the warranty not rectified as of today completed 40 days
Customer care numbers are never answered
Daily service center gives the same reasons or replies and also they tell the company not responding to them also.
Rating Parameters
(out of 5)
4
Visual Appeal
4
Reliability
4
Performance
1
Service Experience
3
Maintenance cost
3
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Read More
Was this review helpful?
2
5
Dealer supplies used battery and manufacturer supports it
51 weeks ago
Naralogan
Bike design is good. Features are good. Comfort speed riding experience is also nice. The one major drawback is the bike is wholly customized by dealers. Manufacturer gives freedom to dealers to bill the bike with their own choice of spares. This gives room for cheating customer. Just two weeks back I bought the vehicle and it was home delivered with an used battery. I don't know what is the current backup of it. The dealer gives promise to take care the bike for 3 years and installs a used battery which may run the bike for 3 years but not at the rated capacity. So please beware of battery condition while buying.
Rating Parameters
(out of 5)
3
Visual Appeal
3
Reliability
4
Comfort
3
Service Experience
1
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Read More
Was this review helpful?
9
7

Review of atria
1 year ago
V Rao
Hero atria is a superb scooter..... Although it has a maximum speed of 27 km/h, it is most capable in terms of comfort in that range. I have been using this scooter for daily work like dropping my sister at school, my intermediate college, exchange of gas cylinders, leisure rides and many more. You can trust it.
Rating Parameters
(out of 5)
5
Visual Appeal
4
Reliability
4
Comfort
5
Service Experience
4
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Read More
Was this review helpful?
6
13
Worst service centre or customer care
1 year ago
Srinivas
The vehicle looks good and driving both customer service is too bad. I have given my vehicle for some fault it's in the warranty not rectified as of today completed 40 days
Customer care numbers are never answered
Daily service center gives the same reasons or replies and also they tell the company not responding to them also.
Rating Parameters
(out of 5)
4
Visual Appeal
4
Reliability
4
Performance
1
Service Experience
3
Maintenance cost
3
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Read More
Was this review helpful?
2
5
Dealer supplies used battery and manufacturer supports it
51 weeks ago
Naralogan
Bike design is good. Features are good. Comfort speed riding experience is also nice. The one major drawback is the bike is wholly customized by dealers. Manufacturer gives freedom to dealers to bill the bike with their own choice of spares. This gives room for cheating customer. Just two weeks back I bought the vehicle and it was home delivered with an used battery. I don't know what is the current backup of it. The dealer gives promise to take care the bike for 3 years and installs a used battery which may run the bike for 3 years but not at the rated capacity. So please beware of battery condition while buying.
Rating Parameters
(out of 5)
3
Visual Appeal
3
Reliability
4
Comfort
3
Service Experience
1
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Read More
Was this review helpful?
9
7

Review of atria
1 year ago
V Rao
Hero atria is a superb scooter..... Although it has a maximum speed of 27 km/h, it is most capable in terms of comfort in that range. I have been using this scooter for daily work like dropping my sister at school, my intermediate college, exchange of gas cylinders, leisure rides and many more. You can trust it.
Rating Parameters
(out of 5)
5
Visual Appeal
4
Reliability
4
Comfort
5
Service Experience
4
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Read More
Was this review helpful?
6
13
Worst service centre or customer care
1 year ago
Srinivas
The vehicle looks good and driving both customer service is too bad. I have given my vehicle for some fault it's in the warranty not rectified as of today completed 40 days
Customer care numbers are never answered
Daily service center gives the same reasons or replies and also they tell the company not responding to them also.
Rating Parameters
(out of 5)
4
Visual Appeal
4
Reliability
4
Performance
1
Service Experience
3
Maintenance cost
3
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Read More
Was this review helpful?
2
5
Dealer supplies used battery and manufacturer supports it
51 weeks ago
Naralogan
Bike design is good. Features are good. Comfort speed riding experience is also nice. The one major drawback is the bike is wholly customized by dealers. Manufacturer gives freedom to dealers to bill the bike with their own choice of spares. This gives room for cheating customer. Just two weeks back I bought the vehicle and it was home delivered with an used battery. I don't know what is the current backup of it. The dealer gives promise to take care the bike for 3 years and installs a used battery which may run the bike for 3 years but not at the rated capacity. So please beware of battery condition while buying.
Rating Parameters
(out of 5)
3
Visual Appeal
3
Reliability
4
Comfort
3
Service Experience
1
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Read More
Was this review helpful?
9
7

Review of atria
1 year ago
V Rao
Hero atria is a superb scooter..... Although it has a maximum speed of 27 km/h, it is most capable in terms of comfort in that range. I have been using this scooter for daily work like dropping my sister at school, my intermediate college, exchange of gas cylinders, leisure rides and many more. You can trust it.
Rating Parameters
(out of 5)
5
Visual Appeal
4
Reliability
4
Comfort
5
Service Experience
4
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Read More
Was this review helpful?
6
13
Worst service centre or customer care
1 year ago
Srinivas
The vehicle looks good and driving both customer service is too bad. I have given my vehicle for some fault it's in the warranty not rectified as of today completed 40 days
Customer care numbers are never answered
Daily service center gives the same reasons or replies and also they tell the company not responding to them also.
Rating Parameters
(out of 5)
4
Visual Appeal
4
Reliability
4
Performance
1
Service Experience
3
Maintenance cost
3
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Read More
Was this review helpful?
2
5
Dealer supplies used battery and manufacturer supports it
51 weeks ago
Naralogan
Bike design is good. Features are good. Comfort speed riding experience is also nice. The one major drawback is the bike is wholly customized by dealers. Manufacturer gives freedom to dealers to bill the bike with their own choice of spares. This gives room for cheating customer. Just two weeks back I bought the vehicle and it was home delivered with an used battery. I don't know what is the current backup of it. The dealer gives promise to take care the bike for 3 years and installs a used battery which may run the bike for 3 years but not at the rated capacity. So please beware of battery condition while buying.
Rating Parameters
(out of 5)
3
Visual Appeal
3
Reliability
4
Comfort
3
Service Experience
1
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Read More
Was this review helpful?
9
7

Review of atria
1 year ago
V Rao
Hero atria is a superb scooter..... Although it has a maximum speed of 27 km/h, it is most capable in terms of comfort in that range. I have been using this scooter for daily work like dropping my sister at school, my intermediate college, exchange of gas cylinders, leisure rides and many more. You can trust it.
Rating Parameters
(out of 5)
5
Visual Appeal
4
Reliability
4
Comfort
5
Service Experience
4
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Read More
Was this review helpful?
6
13
Worst service centre or customer care
1 year ago
Srinivas
The vehicle looks good and driving both customer service is too bad. I have given my vehicle for some fault it's in the warranty not rectified as of today completed 40 days
Customer care numbers are never answered
Daily service center gives the same reasons or replies and also they tell the company not responding to them also.
Rating Parameters
(out of 5)
4
Visual Appeal
4
Reliability
4
Performance
1
Service Experience
3
Maintenance cost
3
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Read More
Was this review helpful?
2
5
Dealer supplies used battery and manufacturer supports it
51 weeks ago
Naralogan
Bike design is good. Features are good. Comfort speed riding experience is also nice. The one major drawback is the bike is wholly customized by dealers. Manufacturer gives freedom to dealers to bill the bike with their own choice of spares. This gives room for cheating customer. Just two weeks back I bought the vehicle and it was home delivered with an used battery. I don't know what is the current backup of it. The dealer gives promise to take care the bike for 3 years and installs a used battery which may run the bike for 3 years but not at the rated capacity. So please beware of battery condition while buying.
Rating Parameters
(out of 5)
3
Visual Appeal
3
Reliability
4
Comfort
3
Service Experience
1
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Read More
Was this review helpful?
9
7