Reviews of OLA S1 [2021-2023]

Very poor service for 20 days my scooter is at home and shows a system issue but the service team as well as the sales team is not responding. I got the problem from day 1 but was unable to resolve it. The Ola Electric app is also not working and not showing my scooter. Very bad experience after purchasing this scooter.

About the Reviewer

The vehicle was delivered late after booking and after using for 3months the Ola vehicle, it has started giving problems. There is also proper support and service from Ola customer service. I started hating this vehicle, customers will lose hope if they do so. Very worst experience. It stops suddenly, and don't get started.

About the Reviewer

According to the other electric scooter, the Ola price is extremely good and the riding experience is also good. smoothly it runs and about look it is outstanding the seat was very big and comfortable easily 3 people can sit. And the last Ola service is very nice it helps you 24x7. Thanks.

About the Reviewer

The buying experience is very good and the service at ola experience is also good
Riding experience is good for a height of 5'8
Looks are amazing and good road presence
Performance is feeling very powerful such a good acceleration
Pros- Good range and good ride quality
Cons- Decent build quality and few charging stations

About the Reviewer

The battery not working. When I connect to customer care they not working properly. Total waste of money.
I completed only a 1294 km journey and within that time 2 times manufacturing defects.
They came to the room additional charge of Rs.12499/- And they said that the item is not included in the warranty. Totally fraud company.

About the Reviewer

They promised a one-time charge will take 140km, but exactly it will go only 90km,, then after buying it within 27days it shows many issues through driving,, every 3 minutes it needs parking mode when I complain ola care, they are just playing with us by promising dates by dates, they didn't come to our home to take it... They didn't give service also, now the vehicle is in our garage after 152000/of investment it is no need now..Only for the fake promise of the ola scooter company.

About the Reviewer

Worst customer care service, it takes 30-45 mins just to get to a customer service agent, and even after that, no proper timelines are communicated. I had a minor issue with an address mismatch for my rto registration, they requested for additional documents after 3-4 days, which I shared immediately. Now even after 6-7 days, I haven't received any information regarding any process. I haven't received any call from rto registration agency which works after you provide vahan otp. I requested customer care many times to escalate my issue or get me in touch with someone who could give me a proper response. Which I always answered or the team will get in touch with you. This is the most they have talked to me. I just wondered even before getting my vehicle, it takes so much time to resolve any issues, not sure what would happen at the time of services or roadside assistance. I feel trapped by paying the whole amount, I will not recommend anyone else to get in this situation, stick to traditional 2-vehicle companies they are also providing great options now. If this gets the attention of ola management, I would really like to resolve this issue.

About the Reviewer

They cheated customers by creating hype. It stops surely but no one attends for service. Please don’t buy.
Customer service, they never lift. Don’t expect a service person will visit.
They don’t respond to emails too.
After 10 days, I tried roadside assistance, and it worked.
My scooter is ola s1 pro. Still, they have sent back scooters but they ask only to use 50% of the battery. How a joke it is.
I have had Nexon ev since more than a year. Never got into any trouble.
But my decision is wrong with ola scooter.
In my opinion, it’s not a reliable company, it’s to cheat on either customers or investors.

About the Reviewer

Easy to purchase, easy to ride with good pickup, looks awesome with simplicity, performance as per company commitments, servicing and maintenance. Buying experience was very good. Scooter was delivered directly to my house. Riding quality is best. Range is also

About the Reviewer

Very poor service for 20 days my scooter is at home and shows a system issue but the service team as well as the sales team is not responding. I got the problem from day 1 but was unable to resolve it. The Ola Electric app is also not working and not showing my scooter. Very bad experience after purchasing this scooter.

About the Reviewer

The vehicle was delivered late after booking and after using for 3months the Ola vehicle, it has started giving problems. There is also proper support and service from Ola customer service. I started hating this vehicle, customers will lose hope if they do so. Very worst experience. It stops suddenly, and don't get started.

About the Reviewer

According to the other electric scooter, the Ola price is extremely good and the riding experience is also good. smoothly it runs and about look it is outstanding the seat was very big and comfortable easily 3 people can sit. And the last Ola service is very nice it helps you 24x7. Thanks.

About the Reviewer

The buying experience is very good and the service at ola experience is also good
Riding experience is good for a height of 5'8
Looks are amazing and good road presence
Performance is feeling very powerful such a good acceleration
Pros- Good range and good ride quality
Cons- Decent build quality and few charging stations

About the Reviewer

The battery not working. When I connect to customer care they not working properly. Total waste of money.
I completed only a 1294 km journey and within that time 2 times manufacturing defects.
They came to the room additional charge of Rs.12499/- And they said that the item is not included in the warranty. Totally fraud company.

About the Reviewer

They promised a one-time charge will take 140km, but exactly it will go only 90km,, then after buying it within 27days it shows many issues through driving,, every 3 minutes it needs parking mode when I complain ola care, they are just playing with us by promising dates by dates, they didn't come to our home to take it... They didn't give service also, now the vehicle is in our garage after 152000/of investment it is no need now..Only for the fake promise of the ola scooter company.

About the Reviewer

Worst customer care service, it takes 30-45 mins just to get to a customer service agent, and even after that, no proper timelines are communicated. I had a minor issue with an address mismatch for my rto registration, they requested for additional documents after 3-4 days, which I shared immediately. Now even after 6-7 days, I haven't received any information regarding any process. I haven't received any call from rto registration agency which works after you provide vahan otp. I requested customer care many times to escalate my issue or get me in touch with someone who could give me a proper response. Which I always answered or the team will get in touch with you. This is the most they have talked to me. I just wondered even before getting my vehicle, it takes so much time to resolve any issues, not sure what would happen at the time of services or roadside assistance. I feel trapped by paying the whole amount, I will not recommend anyone else to get in this situation, stick to traditional 2-vehicle companies they are also providing great options now. If this gets the attention of ola management, I would really like to resolve this issue.

About the Reviewer

They cheated customers by creating hype. It stops surely but no one attends for service. Please don’t buy.
Customer service, they never lift. Don’t expect a service person will visit.
They don’t respond to emails too.
After 10 days, I tried roadside assistance, and it worked.
My scooter is ola s1 pro. Still, they have sent back scooters but they ask only to use 50% of the battery. How a joke it is.
I have had Nexon ev since more than a year. Never got into any trouble.
But my decision is wrong with ola scooter.
In my opinion, it’s not a reliable company, it’s to cheat on either customers or investors.

About the Reviewer

Easy to purchase, easy to ride with good pickup, looks awesome with simplicity, performance as per company commitments, servicing and maintenance. Buying experience was very good. Scooter was delivered directly to my house. Riding quality is best. Range is also

About the Reviewer

Very poor service for 20 days my scooter is at home and shows a system issue but the service team as well as the sales team is not responding. I got the problem from day 1 but was unable to resolve it. The Ola Electric app is also not working and not showing my scooter. Very bad experience after purchasing this scooter.

About the Reviewer

The vehicle was delivered late after booking and after using for 3months the Ola vehicle, it has started giving problems. There is also proper support and service from Ola customer service. I started hating this vehicle, customers will lose hope if they do so. Very worst experience. It stops suddenly, and don't get started.

About the Reviewer

According to the other electric scooter, the Ola price is extremely good and the riding experience is also good. smoothly it runs and about look it is outstanding the seat was very big and comfortable easily 3 people can sit. And the last Ola service is very nice it helps you 24x7. Thanks.

About the Reviewer

The buying experience is very good and the service at ola experience is also good
Riding experience is good for a height of 5'8
Looks are amazing and good road presence
Performance is feeling very powerful such a good acceleration
Pros- Good range and good ride quality
Cons- Decent build quality and few charging stations

About the Reviewer

The battery not working. When I connect to customer care they not working properly. Total waste of money.
I completed only a 1294 km journey and within that time 2 times manufacturing defects.
They came to the room additional charge of Rs.12499/- And they said that the item is not included in the warranty. Totally fraud company.

About the Reviewer

They promised a one-time charge will take 140km, but exactly it will go only 90km,, then after buying it within 27days it shows many issues through driving,, every 3 minutes it needs parking mode when I complain ola care, they are just playing with us by promising dates by dates, they didn't come to our home to take it... They didn't give service also, now the vehicle is in our garage after 152000/of investment it is no need now..Only for the fake promise of the ola scooter company.

About the Reviewer

Worst customer care service, it takes 30-45 mins just to get to a customer service agent, and even after that, no proper timelines are communicated. I had a minor issue with an address mismatch for my rto registration, they requested for additional documents after 3-4 days, which I shared immediately. Now even after 6-7 days, I haven't received any information regarding any process. I haven't received any call from rto registration agency which works after you provide vahan otp. I requested customer care many times to escalate my issue or get me in touch with someone who could give me a proper response. Which I always answered or the team will get in touch with you. This is the most they have talked to me. I just wondered even before getting my vehicle, it takes so much time to resolve any issues, not sure what would happen at the time of services or roadside assistance. I feel trapped by paying the whole amount, I will not recommend anyone else to get in this situation, stick to traditional 2-vehicle companies they are also providing great options now. If this gets the attention of ola management, I would really like to resolve this issue.

About the Reviewer

They cheated customers by creating hype. It stops surely but no one attends for service. Please don’t buy.
Customer service, they never lift. Don’t expect a service person will visit.
They don’t respond to emails too.
After 10 days, I tried roadside assistance, and it worked.
My scooter is ola s1 pro. Still, they have sent back scooters but they ask only to use 50% of the battery. How a joke it is.
I have had Nexon ev since more than a year. Never got into any trouble.
But my decision is wrong with ola scooter.
In my opinion, it’s not a reliable company, it’s to cheat on either customers or investors.

About the Reviewer

Easy to purchase, easy to ride with good pickup, looks awesome with simplicity, performance as per company commitments, servicing and maintenance. Buying experience was very good. Scooter was delivered directly to my house. Riding quality is best. Range is also

About the Reviewer

Very poor service for 20 days my scooter is at home and shows a system issue but the service team as well as the sales team is not responding. I got the problem from day 1 but was unable to resolve it. The Ola Electric app is also not working and not showing my scooter. Very bad experience after purchasing this scooter.

About the Reviewer

The vehicle was delivered late after booking and after using for 3months the Ola vehicle, it has started giving problems. There is also proper support and service from Ola customer service. I started hating this vehicle, customers will lose hope if they do so. Very worst experience. It stops suddenly, and don't get started.

About the Reviewer

According to the other electric scooter, the Ola price is extremely good and the riding experience is also good. smoothly it runs and about look it is outstanding the seat was very big and comfortable easily 3 people can sit. And the last Ola service is very nice it helps you 24x7. Thanks.

About the Reviewer

The buying experience is very good and the service at ola experience is also good
Riding experience is good for a height of 5'8
Looks are amazing and good road presence
Performance is feeling very powerful such a good acceleration
Pros- Good range and good ride quality
Cons- Decent build quality and few charging stations

About the Reviewer

The battery not working. When I connect to customer care they not working properly. Total waste of money.
I completed only a 1294 km journey and within that time 2 times manufacturing defects.
They came to the room additional charge of Rs.12499/- And they said that the item is not included in the warranty. Totally fraud company.

About the Reviewer

They promised a one-time charge will take 140km, but exactly it will go only 90km,, then after buying it within 27days it shows many issues through driving,, every 3 minutes it needs parking mode when I complain ola care, they are just playing with us by promising dates by dates, they didn't come to our home to take it... They didn't give service also, now the vehicle is in our garage after 152000/of investment it is no need now..Only for the fake promise of the ola scooter company.

About the Reviewer

Worst customer care service, it takes 30-45 mins just to get to a customer service agent, and even after that, no proper timelines are communicated. I had a minor issue with an address mismatch for my rto registration, they requested for additional documents after 3-4 days, which I shared immediately. Now even after 6-7 days, I haven't received any information regarding any process. I haven't received any call from rto registration agency which works after you provide vahan otp. I requested customer care many times to escalate my issue or get me in touch with someone who could give me a proper response. Which I always answered or the team will get in touch with you. This is the most they have talked to me. I just wondered even before getting my vehicle, it takes so much time to resolve any issues, not sure what would happen at the time of services or roadside assistance. I feel trapped by paying the whole amount, I will not recommend anyone else to get in this situation, stick to traditional 2-vehicle companies they are also providing great options now. If this gets the attention of ola management, I would really like to resolve this issue.

About the Reviewer

They cheated customers by creating hype. It stops surely but no one attends for service. Please don’t buy.
Customer service, they never lift. Don’t expect a service person will visit.
They don’t respond to emails too.
After 10 days, I tried roadside assistance, and it worked.
My scooter is ola s1 pro. Still, they have sent back scooters but they ask only to use 50% of the battery. How a joke it is.
I have had Nexon ev since more than a year. Never got into any trouble.
But my decision is wrong with ola scooter.
In my opinion, it’s not a reliable company, it’s to cheat on either customers or investors.

About the Reviewer

Easy to purchase, easy to ride with good pickup, looks awesome with simplicity, performance as per company commitments, servicing and maintenance. Buying experience was very good. Scooter was delivered directly to my house. Riding quality is best. Range is also

About the Reviewer