Ampere Zeal

After scratching my head and personally testing atleast 6 brands of ev finalized on ampere because, 1. Brand owned by greaves (indian) 2. Practical for delivering goods 3. Decent mileage 4. Nearby service centers.
I personally rode the bike for couple of days and it felt awesome riding a noiseless vehicle for the first time ever. Post that I assigned the vehicle to one of the delivery boys in my business.
The bike is made of fiber has metal guards all around - but the quality is cheaper that what we may come across other brands like tvs - Honda - hero etc. If we rate built quality of the established brands at 100 then zeal is at 60. The output of the bike has been bang on as stated by the dealer 60 km at high speed (max 54km / h) and 70km at low speed (max 27 km / h) with charging time of approx. 4 hours to full charge. Charge has a 5 amp plug so you can put it in the small sockets and get the charging going on.
The first service came within 10 days of the vehicle used (1000 kms), god knows what they do during this check up as there are hardly any parts they need to check except the battery and motor and the connectors between them. Now by the time the bike reached 1800 km it started stalling (not moving) and we faced this issue atleast 4 times. We had to push the vehicle to the center and the mechanic just tightened the connectors and the vehicle was working, as i write this review the vehicle is stalled for the 5th time and the service center is not replying to my problems. A mail has been sent to the company which has not been answered for past 5 days, the customer service is so pathetic that you loose your patience.
Apart from the mechanic no one in the whole chain - from dealer - customer service - sales - marketing know about the vehicle and so we speaking to anyone of these people is like speaking to a wall.
Plus: -
1. Budget vehicle (all incl. 70k on road in pune)
2. Decent range with decent charge time
3. Good warranty on motor and battery (3 years/30k km)
4. Good max speed for city riding
5. Low profile - so excellent for ladies and with ample foot space and boot space - so good for delivery agencies.
6. Keyless use of vehicle (controllable by remote - just like a car)
Minus:-
1. On - off noise is too loud
2. Built quality is average - can expect much more while paying 70k
3. Only noise coming from the vehicle is of the rattling of guards placed around the vehicle
4. Major fault - the distance between the left hand grip and indicator is so much that one needs to leave the grip to put on the indicator. (else you need a giant hand)
5. Recurring stalling issue - and no know how of it to anyone shows that the vehicle was launched in a rush, not keeping issues in mind. Mostly some wire is short / loose - but as no one knows how to repair it - its remains a big q for me too.
Happy that I bought a made in India vehicle, sad because is breaks down very often, hopeful because I stay in India and have faith that we will find a solution one day.

About the Reviewer

First of all, they are not considering customer pain points. They do concentrate only on sales not on servicing part. When I gave my battery to my bike to a service center for battery issues one month back. Still, they are not responding, and simply the service manager says there was no stock on battery and you have to wait for another month. This is the way they do service for all. My humble request is no one should buy an ampere electric bike.

About the Reviewer

I am using the ampere zeal vehicle for more than 2 years. Crossed about 11500 km. Never had a problem with my zeal. Less weight, good for ladies. I usually rode in economy mode. At a stretch I rode about 76km ( economy and power mode ) . I am getting about 70 - 80 km per charge. Two services in two years, just general check up only. Very good service provided by wagon wheels. Pros: good looking, weight less, simple and good pickup. Cons: should handle very carefully because of its average body parts. Electronic display should be more better I feel.

About the Reviewer