4/5
6 years ago
Vinod Kumar Vaddi
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned) | Never Owned |
Got mileage of | 90 kmpl |
I've taken test ride at their bangalore experience centre. So here are my observations.1) the scooter is a beauty. Clean, functional, and minimalist design. It seems ather wants to be apple of automobile.2) the spec sheet says 118kg but it actually feels feather light thanks to even weight distribution on front and rear, left and right.3) the under seat storage is huge. 4) the digital touch pad console is great. The navigation feature is the best i've seen. It's google maps on big screen.5) there are no vibrations what so ever at any speed/idle. Absolutely zero. There is no unwanted noise either. Not even chain noise as it uses belt drive. 6) the electric motor makes a whizzling sound while picking up speed from standstill. It's enough to make itself audible for others on the road. The sound actually reduces once you reach some 20kmph. 7) suspension is something to experience. It's unbelievable. They've somehow achieved best of both comfort and handling. It's absolute quiet. I've not heard any thud sound when it goes over pothole/speed hump. 8) the 20nm torque that is available right from the word go, makes it exciting to ride. It has to be experienced.Over all, I've thoroughly enjoyed the experience. It's not a regular scooter with electric power. It's a completely different mechanical product and that's where it shines through. The symmetry in weight distribution, plush suspension, absence of any sort of vibrations all together makes it a new experience. 20nm electric torque adds to the thrill. I believe the premium we're paying is worth it considering the below.1) I've taken test ride of aprilia 150 before this. The most fun petrol scooter currently. 85k on road. You can feel the vibrations in your palms at idle. No rear disc break. Sounds harsh. Most importantly you'll feel underwhelmed by it even if you're used to a regular 150cc motor cycle like pulsar. For ather 450, you're paying 1.25l which gets you double the fun, one year power bill reimbursed.Now the cons:1) the pricing model isn't pay per use. After initial one year you've to pay inr 10,000- per year for ather subscription which covers power bill, data charges, road side assistance, and probably insurance. Everything is fine except the power/fuel component. I would be happy if they keep power bills out of subscription charge. They can make grid chargeable and reduce the subscription charge. Problem with current model is that one who rides 100km a day and one who rides 10km a day, both going to pay same amount which is unfair. Wish-list: 1) range is satisfactory considering the torque. But it would be a killer feature if the power vs range trade off can be customised by user through the touch pad console.I'm not sure if it's technically possible.2) the scooter has gps module built in. But i'm not sure if it has an anti theft mechanism. It would be great if i can locate the scooter on ather app in real time.3) i'm eagerly looking forward to ather's new products in pipeline. Hopefully they'll have a product in every other two wheeler segment keeping the same high mechanical standards, and may be a four wheeler too. It's a long way ahead and we've a capable company that can become an Indian tesla and a profitable one at that.
Not bad it's ok
12 weeks ago
Saravanan
Electric scooter first time driven looks good, nice bike This vehicle is very smooth to drive and pleasant to ride on our roads and has many advantages but being new we can't complain. In my opinion, it would be better if the service center is nearby I hope the others are black too
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Tips for other riders
I have ridden 2000 km with no problem
Was this review helpful?
0
0
there is scope for improvement
1 year ago
Sitaraman
Ather 450+ has good pickup, riding comfort, etc. But it is highly-priced. for a range of 85km, more than 2 lacs is too much. Difficult for ladies to sit in the back seat as there is no lady's handle. ladies' side step is very costly (2200). Moreover, it is difficult to put a side stand, it is slippery during rain, and since it is very close to the body of the vehicle we have to pay full attention to putting a side stand unlike access, Honda Activa, etc. The design of the side stand is poor. Moreover, GPS comes with recurring expenses.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
NICE TO RIDE, KEEP AN EYE ON REMAINING CHARGE. FULL RANGE IS ONLY 85 KM
Was this review helpful?
3
5
Please make it worth as per competition
1 year ago
Girdhari
Amazing quality amazing experience, I bought this recently 450 plus but only two things are there I am not happy about at all and this is impacting my day-to-day life. First is the range your battery capacity is more than what you offer and now as per the market competition as well you should give 100km on 450plus and 120 on 450x at least your product is not cheap right so you should give at least that update and make it worth. Second is charging time is too much it takes about 5 to 6 hours. 4 or 4.30 is perfectly fine 5 to 6 is like waiting forever. I don't have a near fast charging station as well so please do something about this and I believe ather will be perfect competition in the market.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
3
1
Very poor customer service
1 year ago
Subramanyam
The service level is very very poor My bike navigation is not working, and my complaints are left unanswered. Rather not even bother to respond. Even over calls also. Tickets were getting closed without resolution. Very poor customer service. Please think before buying this vehicle.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Was this review helpful?
11
1
Worst service
1 year ago
Sushmitha
It’s been a year I have been using ather 450x, but now I got the charging problem but not getting a proper response from any service centre, I’m from chikkamagalore where there is no service centre so I went to Mysore for getting my issue fixed but it didn’t resolve and now 15 days back I handed over my charger to hassan service centre but no updates from him, not even lifting the call, regretting choosing ather.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
8
5
Ather 450 vehicle service issue
2 years ago
Bhavya
Hi friends,My humble request you all, don't buy ather 450 vehicles, it's too cost while giving service, without subscription plan they will charge very high cost, more than 5000 km rode bike service cost is 27,500 they are charging, what is the use of saving petrol. Horror cost only 500/-, they are holding my vehicle for service.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
21
16
Middle class family wants more leg room and strengthen the side stand and provide the central stand to avoid the discomfort
2 years ago
Suvan Kadakol
The vehicle was good in all respect look, comfortable ride, performance, also. What's my point to suggest to that the spacing given at foot space is not comforting to take away the oil in, which is not possible to anybody because of the smaller space is provided by yourself and also give the vehicle with central stand as that of a bike because the present side stand though easy and comfortable in parking but you also know that people around us sit or stand on the vehicle at that time the stand seems bending a lot which looks it may be broken or damaged any moment. So the legroom is larger as compared to the present and strengthens the side stand and provides the central stand option to your vehicle which will give more strength and space for the middle class to take and carry their baskets easily.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
4
4
Very poor experience from Ather service.
2 years ago
Bijesh K
While buying not faced any issue. But during service there is no proper co ordination and support. I lost one last free service. Now when i go for the service package not getting any option to opt it. Last 2 weeks continuously doing the follow up not getting any proper response. I asked for the alternative option to do the service still thy are not giving any option. This is really irresponsible. Very poor experience from Ather. Without reading the mail used to get reply. I won't suggest Ather to any one. May be because of startup company. I am not sure.Vehicle experienceOne charge only we can go upto 50km in city. This is the main drawback .Mine is Ather 450.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
18
2
Worst bike
3 years ago
Nandakumae
Worst bike worst service quality issue in new bike Mysore service center & management is not good service with customers new bike towing middle of the road my new bike was repaired with in purchased 2 -4 days please I request you to don't buy this bike, worst customer service center, ever seen worst bike worst bike
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
15
1
Superb scooter- elegant and powerful
3 years ago
M Patel
The dealership in Ahmedabad is very well managed. Mr. Vishwa runs the shop well and Nirmal the sales person was very helpful throughout, since I had to get my Atherx delivered to another city- the showroom visit itself is a great experience (reminds you of a Volvo dealership visit in the west). The scooter was delivered on time.Riding the Atherx is a stellar experience. They have managed to get almost everything right. I love the look, performance, charging. It is a quiet ride (to be expected); the speed pick up is super. A few suggestions : Increase the number of dealerships as you go, try to increase the single charge distance covered to 100 km. a few additional color options will also help going forward.I have not had the opportunity to service it yet.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
4
7
Not bad it's ok
12 weeks ago
Saravanan
Electric scooter first time driven looks good, nice bike This vehicle is very smooth to drive and pleasant to ride on our roads and has many advantages but being new we can't complain. In my opinion, it would be better if the service center is nearby I hope the others are black too
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Tips for other riders
I have ridden 2000 km with no problem
Was this review helpful?
0
0
there is scope for improvement
1 year ago
Sitaraman
Ather 450+ has good pickup, riding comfort, etc. But it is highly-priced. for a range of 85km, more than 2 lacs is too much. Difficult for ladies to sit in the back seat as there is no lady's handle. ladies' side step is very costly (2200). Moreover, it is difficult to put a side stand, it is slippery during rain, and since it is very close to the body of the vehicle we have to pay full attention to putting a side stand unlike access, Honda Activa, etc. The design of the side stand is poor. Moreover, GPS comes with recurring expenses.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
NICE TO RIDE, KEEP AN EYE ON REMAINING CHARGE. FULL RANGE IS ONLY 85 KM
Was this review helpful?
3
5
Please make it worth as per competition
1 year ago
Girdhari
Amazing quality amazing experience, I bought this recently 450 plus but only two things are there I am not happy about at all and this is impacting my day-to-day life. First is the range your battery capacity is more than what you offer and now as per the market competition as well you should give 100km on 450plus and 120 on 450x at least your product is not cheap right so you should give at least that update and make it worth. Second is charging time is too much it takes about 5 to 6 hours. 4 or 4.30 is perfectly fine 5 to 6 is like waiting forever. I don't have a near fast charging station as well so please do something about this and I believe ather will be perfect competition in the market.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
3
1
Very poor customer service
1 year ago
Subramanyam
The service level is very very poor My bike navigation is not working, and my complaints are left unanswered. Rather not even bother to respond. Even over calls also. Tickets were getting closed without resolution. Very poor customer service. Please think before buying this vehicle.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Was this review helpful?
11
1
Worst service
1 year ago
Sushmitha
It’s been a year I have been using ather 450x, but now I got the charging problem but not getting a proper response from any service centre, I’m from chikkamagalore where there is no service centre so I went to Mysore for getting my issue fixed but it didn’t resolve and now 15 days back I handed over my charger to hassan service centre but no updates from him, not even lifting the call, regretting choosing ather.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
8
5
Ather 450 vehicle service issue
2 years ago
Bhavya
Hi friends,My humble request you all, don't buy ather 450 vehicles, it's too cost while giving service, without subscription plan they will charge very high cost, more than 5000 km rode bike service cost is 27,500 they are charging, what is the use of saving petrol. Horror cost only 500/-, they are holding my vehicle for service.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
21
16
Middle class family wants more leg room and strengthen the side stand and provide the central stand to avoid the discomfort
2 years ago
Suvan Kadakol
The vehicle was good in all respect look, comfortable ride, performance, also. What's my point to suggest to that the spacing given at foot space is not comforting to take away the oil in, which is not possible to anybody because of the smaller space is provided by yourself and also give the vehicle with central stand as that of a bike because the present side stand though easy and comfortable in parking but you also know that people around us sit or stand on the vehicle at that time the stand seems bending a lot which looks it may be broken or damaged any moment. So the legroom is larger as compared to the present and strengthens the side stand and provides the central stand option to your vehicle which will give more strength and space for the middle class to take and carry their baskets easily.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
4
4
Very poor experience from Ather service.
2 years ago
Bijesh K
While buying not faced any issue. But during service there is no proper co ordination and support. I lost one last free service. Now when i go for the service package not getting any option to opt it. Last 2 weeks continuously doing the follow up not getting any proper response. I asked for the alternative option to do the service still thy are not giving any option. This is really irresponsible. Very poor experience from Ather. Without reading the mail used to get reply. I won't suggest Ather to any one. May be because of startup company. I am not sure.Vehicle experienceOne charge only we can go upto 50km in city. This is the main drawback .Mine is Ather 450.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
18
2
Worst bike
3 years ago
Nandakumae
Worst bike worst service quality issue in new bike Mysore service center & management is not good service with customers new bike towing middle of the road my new bike was repaired with in purchased 2 -4 days please I request you to don't buy this bike, worst customer service center, ever seen worst bike worst bike
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
15
1
Superb scooter- elegant and powerful
3 years ago
M Patel
The dealership in Ahmedabad is very well managed. Mr. Vishwa runs the shop well and Nirmal the sales person was very helpful throughout, since I had to get my Atherx delivered to another city- the showroom visit itself is a great experience (reminds you of a Volvo dealership visit in the west). The scooter was delivered on time.Riding the Atherx is a stellar experience. They have managed to get almost everything right. I love the look, performance, charging. It is a quiet ride (to be expected); the speed pick up is super. A few suggestions : Increase the number of dealerships as you go, try to increase the single charge distance covered to 100 km. a few additional color options will also help going forward.I have not had the opportunity to service it yet.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
4
7
Not bad it's ok
12 weeks ago
Saravanan
Electric scooter first time driven looks good, nice bike This vehicle is very smooth to drive and pleasant to ride on our roads and has many advantages but being new we can't complain. In my opinion, it would be better if the service center is nearby I hope the others are black too
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Tips for other riders
I have ridden 2000 km with no problem
Was this review helpful?
0
0
there is scope for improvement
1 year ago
Sitaraman
Ather 450+ has good pickup, riding comfort, etc. But it is highly-priced. for a range of 85km, more than 2 lacs is too much. Difficult for ladies to sit in the back seat as there is no lady's handle. ladies' side step is very costly (2200). Moreover, it is difficult to put a side stand, it is slippery during rain, and since it is very close to the body of the vehicle we have to pay full attention to putting a side stand unlike access, Honda Activa, etc. The design of the side stand is poor. Moreover, GPS comes with recurring expenses.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
NICE TO RIDE, KEEP AN EYE ON REMAINING CHARGE. FULL RANGE IS ONLY 85 KM
Was this review helpful?
3
5
Please make it worth as per competition
1 year ago
Girdhari
Amazing quality amazing experience, I bought this recently 450 plus but only two things are there I am not happy about at all and this is impacting my day-to-day life. First is the range your battery capacity is more than what you offer and now as per the market competition as well you should give 100km on 450plus and 120 on 450x at least your product is not cheap right so you should give at least that update and make it worth. Second is charging time is too much it takes about 5 to 6 hours. 4 or 4.30 is perfectly fine 5 to 6 is like waiting forever. I don't have a near fast charging station as well so please do something about this and I believe ather will be perfect competition in the market.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
3
1
Very poor customer service
1 year ago
Subramanyam
The service level is very very poor My bike navigation is not working, and my complaints are left unanswered. Rather not even bother to respond. Even over calls also. Tickets were getting closed without resolution. Very poor customer service. Please think before buying this vehicle.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Was this review helpful?
11
1
Worst service
1 year ago
Sushmitha
It’s been a year I have been using ather 450x, but now I got the charging problem but not getting a proper response from any service centre, I’m from chikkamagalore where there is no service centre so I went to Mysore for getting my issue fixed but it didn’t resolve and now 15 days back I handed over my charger to hassan service centre but no updates from him, not even lifting the call, regretting choosing ather.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
8
5
Ather 450 vehicle service issue
2 years ago
Bhavya
Hi friends,My humble request you all, don't buy ather 450 vehicles, it's too cost while giving service, without subscription plan they will charge very high cost, more than 5000 km rode bike service cost is 27,500 they are charging, what is the use of saving petrol. Horror cost only 500/-, they are holding my vehicle for service.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
21
16
Middle class family wants more leg room and strengthen the side stand and provide the central stand to avoid the discomfort
2 years ago
Suvan Kadakol
The vehicle was good in all respect look, comfortable ride, performance, also. What's my point to suggest to that the spacing given at foot space is not comforting to take away the oil in, which is not possible to anybody because of the smaller space is provided by yourself and also give the vehicle with central stand as that of a bike because the present side stand though easy and comfortable in parking but you also know that people around us sit or stand on the vehicle at that time the stand seems bending a lot which looks it may be broken or damaged any moment. So the legroom is larger as compared to the present and strengthens the side stand and provides the central stand option to your vehicle which will give more strength and space for the middle class to take and carry their baskets easily.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
4
4
Very poor experience from Ather service.
2 years ago
Bijesh K
While buying not faced any issue. But during service there is no proper co ordination and support. I lost one last free service. Now when i go for the service package not getting any option to opt it. Last 2 weeks continuously doing the follow up not getting any proper response. I asked for the alternative option to do the service still thy are not giving any option. This is really irresponsible. Very poor experience from Ather. Without reading the mail used to get reply. I won't suggest Ather to any one. May be because of startup company. I am not sure.Vehicle experienceOne charge only we can go upto 50km in city. This is the main drawback .Mine is Ather 450.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
18
2
Worst bike
3 years ago
Nandakumae
Worst bike worst service quality issue in new bike Mysore service center & management is not good service with customers new bike towing middle of the road my new bike was repaired with in purchased 2 -4 days please I request you to don't buy this bike, worst customer service center, ever seen worst bike worst bike
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
15
1
Superb scooter- elegant and powerful
3 years ago
M Patel
The dealership in Ahmedabad is very well managed. Mr. Vishwa runs the shop well and Nirmal the sales person was very helpful throughout, since I had to get my Atherx delivered to another city- the showroom visit itself is a great experience (reminds you of a Volvo dealership visit in the west). The scooter was delivered on time.Riding the Atherx is a stellar experience. They have managed to get almost everything right. I love the look, performance, charging. It is a quiet ride (to be expected); the speed pick up is super. A few suggestions : Increase the number of dealerships as you go, try to increase the single charge distance covered to 100 km. a few additional color options will also help going forward.I have not had the opportunity to service it yet.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
4
7
Not bad it's ok
12 weeks ago
Saravanan
Electric scooter first time driven looks good, nice bike This vehicle is very smooth to drive and pleasant to ride on our roads and has many advantages but being new we can't complain. In my opinion, it would be better if the service center is nearby I hope the others are black too
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Tips for other riders
I have ridden 2000 km with no problem
Was this review helpful?
0
0
there is scope for improvement
1 year ago
Sitaraman
Ather 450+ has good pickup, riding comfort, etc. But it is highly-priced. for a range of 85km, more than 2 lacs is too much. Difficult for ladies to sit in the back seat as there is no lady's handle. ladies' side step is very costly (2200). Moreover, it is difficult to put a side stand, it is slippery during rain, and since it is very close to the body of the vehicle we have to pay full attention to putting a side stand unlike access, Honda Activa, etc. The design of the side stand is poor. Moreover, GPS comes with recurring expenses.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
NICE TO RIDE, KEEP AN EYE ON REMAINING CHARGE. FULL RANGE IS ONLY 85 KM
Was this review helpful?
3
5
Please make it worth as per competition
1 year ago
Girdhari
Amazing quality amazing experience, I bought this recently 450 plus but only two things are there I am not happy about at all and this is impacting my day-to-day life. First is the range your battery capacity is more than what you offer and now as per the market competition as well you should give 100km on 450plus and 120 on 450x at least your product is not cheap right so you should give at least that update and make it worth. Second is charging time is too much it takes about 5 to 6 hours. 4 or 4.30 is perfectly fine 5 to 6 is like waiting forever. I don't have a near fast charging station as well so please do something about this and I believe ather will be perfect competition in the market.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
3
1
Very poor customer service
1 year ago
Subramanyam
The service level is very very poor My bike navigation is not working, and my complaints are left unanswered. Rather not even bother to respond. Even over calls also. Tickets were getting closed without resolution. Very poor customer service. Please think before buying this vehicle.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Was this review helpful?
11
1
Worst service
1 year ago
Sushmitha
It’s been a year I have been using ather 450x, but now I got the charging problem but not getting a proper response from any service centre, I’m from chikkamagalore where there is no service centre so I went to Mysore for getting my issue fixed but it didn’t resolve and now 15 days back I handed over my charger to hassan service centre but no updates from him, not even lifting the call, regretting choosing ather.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
8
5
Ather 450 vehicle service issue
2 years ago
Bhavya
Hi friends,My humble request you all, don't buy ather 450 vehicles, it's too cost while giving service, without subscription plan they will charge very high cost, more than 5000 km rode bike service cost is 27,500 they are charging, what is the use of saving petrol. Horror cost only 500/-, they are holding my vehicle for service.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
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21
16
Middle class family wants more leg room and strengthen the side stand and provide the central stand to avoid the discomfort
2 years ago
Suvan Kadakol
The vehicle was good in all respect look, comfortable ride, performance, also. What's my point to suggest to that the spacing given at foot space is not comforting to take away the oil in, which is not possible to anybody because of the smaller space is provided by yourself and also give the vehicle with central stand as that of a bike because the present side stand though easy and comfortable in parking but you also know that people around us sit or stand on the vehicle at that time the stand seems bending a lot which looks it may be broken or damaged any moment. So the legroom is larger as compared to the present and strengthens the side stand and provides the central stand option to your vehicle which will give more strength and space for the middle class to take and carry their baskets easily.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
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4
4
Very poor experience from Ather service.
2 years ago
Bijesh K
While buying not faced any issue. But during service there is no proper co ordination and support. I lost one last free service. Now when i go for the service package not getting any option to opt it. Last 2 weeks continuously doing the follow up not getting any proper response. I asked for the alternative option to do the service still thy are not giving any option. This is really irresponsible. Very poor experience from Ather. Without reading the mail used to get reply. I won't suggest Ather to any one. May be because of startup company. I am not sure.Vehicle experienceOne charge only we can go upto 50km in city. This is the main drawback .Mine is Ather 450.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
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18
2
Worst bike
3 years ago
Nandakumae
Worst bike worst service quality issue in new bike Mysore service center & management is not good service with customers new bike towing middle of the road my new bike was repaired with in purchased 2 -4 days please I request you to don't buy this bike, worst customer service center, ever seen worst bike worst bike
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
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15
1
Superb scooter- elegant and powerful
3 years ago
M Patel
The dealership in Ahmedabad is very well managed. Mr. Vishwa runs the shop well and Nirmal the sales person was very helpful throughout, since I had to get my Atherx delivered to another city- the showroom visit itself is a great experience (reminds you of a Volvo dealership visit in the west). The scooter was delivered on time.Riding the Atherx is a stellar experience. They have managed to get almost everything right. I love the look, performance, charging. It is a quiet ride (to be expected); the speed pick up is super. A few suggestions : Increase the number of dealerships as you go, try to increase the single charge distance covered to 100 km. a few additional color options will also help going forward.I have not had the opportunity to service it yet.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
4
7