User Review of 450 by Sitaraman

Electric scooter first time driven looks good, nice bike This vehicle is very smooth to drive and pleasant to ride on our roads and has many advantages but being new we can't complain. In my opinion, it would be better if the service center is nearby I hope the others are black too

About the Reviewer

Amazing quality amazing experience, I bought this recently 450 plus but only two things are there I am not happy about at all and this is impacting my day-to-day life. First is the range your battery capacity is more than what you offer and now as per the market competition as well you should give 100km on 450plus and 120 on 450x at least your product is not cheap right so you should give at least that update and make it worth. Second is charging time is too much it takes about 5 to 6 hours. 4 or 4.30 is perfectly fine 5 to 6 is like waiting forever. I don't have a near fast charging station as well so please do something about this and I believe ather will be perfect competition in the market.

About the Reviewer

The service level is very very poor My bike navigation is not working, and my complaints are left unanswered. Rather not even bother to respond. Even over calls also. Tickets were getting closed without resolution. Very poor customer service.
Please think before buying this vehicle.

About the Reviewer

It’s been a year I have been using ather 450x, but now I got the charging problem but not getting a proper response from any service centre, I’m from chikkamagalore where there is no service centre so I went to Mysore for getting my issue fixed but it didn’t resolve and now 15 days back I handed over my charger to hassan service centre but no updates from him, not even lifting the call, regretting choosing ather.

About the Reviewer

Hi friends,
My humble request you all, don't buy ather 450 vehicles, it's too cost while giving service, without subscription plan they will charge very high cost, more than 5000 km rode bike service cost is 27,500 they are charging, what is the use of saving petrol. Horror cost only 500/-, they are holding my vehicle for service.

About the Reviewer

The vehicle was good in all respect look, comfortable ride, performance, also. What's my point to suggest to that the spacing given at foot space is not comforting to take away the oil in, which is not possible to anybody because of the smaller space is provided by yourself and also give the vehicle with central stand as that of a bike because the present side stand though easy and comfortable in parking but you also know that people around us sit or stand on the vehicle at that time the stand seems bending a lot which looks it may be broken or damaged any moment. So the legroom is larger as compared to the present and strengthens the side stand and provides the central stand option to your vehicle which will give more strength and space for the middle class to take and carry their baskets easily.

About the Reviewer

While buying not faced any issue. But during service there is no proper co ordination and support. I lost one last free service. Now when i go for the service package not getting any option to opt it. Last 2 weeks continuously doing the follow up not getting any proper response. I asked for the alternative option to do the service still thy are not giving any option. This is really irresponsible. Very poor experience from Ather. Without reading the mail used to get reply. I won't suggest Ather to any one. May be because of startup company. I am not sure.
Vehicle experience
One charge only we can go upto 50km in city. This is the main drawback .Mine is Ather 450.

About the Reviewer

Worst bike worst service quality issue in new bike Mysore service center & management is not good service with customers new bike towing middle of the road my new bike was repaired with in purchased 2 -4 days please I request you to don't buy this bike, worst customer service center, ever seen worst bike worst bike

About the Reviewer

The dealership in Ahmedabad is very well managed. Mr. Vishwa runs the shop well and Nirmal the sales person was very helpful throughout, since I had to get my Atherx delivered to another city- the showroom visit itself is a great experience (reminds you of a Volvo dealership visit in the west).
The scooter was delivered on time.
Riding the Atherx is a stellar experience. They have managed to get almost everything right.
I love the look, performance, charging. It is a quiet ride (to be expected); the speed pick up is super.
A few suggestions : Increase the number of dealerships as you go, try to increase the single charge distance covered to 100 km. a few additional color options will also help going forward.
I have not had the opportunity to service it yet.

About the Reviewer

Electric scooter first time driven looks good, nice bike This vehicle is very smooth to drive and pleasant to ride on our roads and has many advantages but being new we can't complain. In my opinion, it would be better if the service center is nearby I hope the others are black too

About the Reviewer

Amazing quality amazing experience, I bought this recently 450 plus but only two things are there I am not happy about at all and this is impacting my day-to-day life. First is the range your battery capacity is more than what you offer and now as per the market competition as well you should give 100km on 450plus and 120 on 450x at least your product is not cheap right so you should give at least that update and make it worth. Second is charging time is too much it takes about 5 to 6 hours. 4 or 4.30 is perfectly fine 5 to 6 is like waiting forever. I don't have a near fast charging station as well so please do something about this and I believe ather will be perfect competition in the market.

About the Reviewer

The service level is very very poor My bike navigation is not working, and my complaints are left unanswered. Rather not even bother to respond. Even over calls also. Tickets were getting closed without resolution. Very poor customer service.
Please think before buying this vehicle.

About the Reviewer

It’s been a year I have been using ather 450x, but now I got the charging problem but not getting a proper response from any service centre, I’m from chikkamagalore where there is no service centre so I went to Mysore for getting my issue fixed but it didn’t resolve and now 15 days back I handed over my charger to hassan service centre but no updates from him, not even lifting the call, regretting choosing ather.

About the Reviewer

Hi friends,
My humble request you all, don't buy ather 450 vehicles, it's too cost while giving service, without subscription plan they will charge very high cost, more than 5000 km rode bike service cost is 27,500 they are charging, what is the use of saving petrol. Horror cost only 500/-, they are holding my vehicle for service.

About the Reviewer

The vehicle was good in all respect look, comfortable ride, performance, also. What's my point to suggest to that the spacing given at foot space is not comforting to take away the oil in, which is not possible to anybody because of the smaller space is provided by yourself and also give the vehicle with central stand as that of a bike because the present side stand though easy and comfortable in parking but you also know that people around us sit or stand on the vehicle at that time the stand seems bending a lot which looks it may be broken or damaged any moment. So the legroom is larger as compared to the present and strengthens the side stand and provides the central stand option to your vehicle which will give more strength and space for the middle class to take and carry their baskets easily.

About the Reviewer

While buying not faced any issue. But during service there is no proper co ordination and support. I lost one last free service. Now when i go for the service package not getting any option to opt it. Last 2 weeks continuously doing the follow up not getting any proper response. I asked for the alternative option to do the service still thy are not giving any option. This is really irresponsible. Very poor experience from Ather. Without reading the mail used to get reply. I won't suggest Ather to any one. May be because of startup company. I am not sure.
Vehicle experience
One charge only we can go upto 50km in city. This is the main drawback .Mine is Ather 450.

About the Reviewer

Worst bike worst service quality issue in new bike Mysore service center & management is not good service with customers new bike towing middle of the road my new bike was repaired with in purchased 2 -4 days please I request you to don't buy this bike, worst customer service center, ever seen worst bike worst bike

About the Reviewer

The dealership in Ahmedabad is very well managed. Mr. Vishwa runs the shop well and Nirmal the sales person was very helpful throughout, since I had to get my Atherx delivered to another city- the showroom visit itself is a great experience (reminds you of a Volvo dealership visit in the west).
The scooter was delivered on time.
Riding the Atherx is a stellar experience. They have managed to get almost everything right.
I love the look, performance, charging. It is a quiet ride (to be expected); the speed pick up is super.
A few suggestions : Increase the number of dealerships as you go, try to increase the single charge distance covered to 100 km. a few additional color options will also help going forward.
I have not had the opportunity to service it yet.

About the Reviewer

Electric scooter first time driven looks good, nice bike This vehicle is very smooth to drive and pleasant to ride on our roads and has many advantages but being new we can't complain. In my opinion, it would be better if the service center is nearby I hope the others are black too

About the Reviewer

Amazing quality amazing experience, I bought this recently 450 plus but only two things are there I am not happy about at all and this is impacting my day-to-day life. First is the range your battery capacity is more than what you offer and now as per the market competition as well you should give 100km on 450plus and 120 on 450x at least your product is not cheap right so you should give at least that update and make it worth. Second is charging time is too much it takes about 5 to 6 hours. 4 or 4.30 is perfectly fine 5 to 6 is like waiting forever. I don't have a near fast charging station as well so please do something about this and I believe ather will be perfect competition in the market.

About the Reviewer

The service level is very very poor My bike navigation is not working, and my complaints are left unanswered. Rather not even bother to respond. Even over calls also. Tickets were getting closed without resolution. Very poor customer service.
Please think before buying this vehicle.

About the Reviewer

It’s been a year I have been using ather 450x, but now I got the charging problem but not getting a proper response from any service centre, I’m from chikkamagalore where there is no service centre so I went to Mysore for getting my issue fixed but it didn’t resolve and now 15 days back I handed over my charger to hassan service centre but no updates from him, not even lifting the call, regretting choosing ather.

About the Reviewer

Hi friends,
My humble request you all, don't buy ather 450 vehicles, it's too cost while giving service, without subscription plan they will charge very high cost, more than 5000 km rode bike service cost is 27,500 they are charging, what is the use of saving petrol. Horror cost only 500/-, they are holding my vehicle for service.

About the Reviewer

The vehicle was good in all respect look, comfortable ride, performance, also. What's my point to suggest to that the spacing given at foot space is not comforting to take away the oil in, which is not possible to anybody because of the smaller space is provided by yourself and also give the vehicle with central stand as that of a bike because the present side stand though easy and comfortable in parking but you also know that people around us sit or stand on the vehicle at that time the stand seems bending a lot which looks it may be broken or damaged any moment. So the legroom is larger as compared to the present and strengthens the side stand and provides the central stand option to your vehicle which will give more strength and space for the middle class to take and carry their baskets easily.

About the Reviewer

While buying not faced any issue. But during service there is no proper co ordination and support. I lost one last free service. Now when i go for the service package not getting any option to opt it. Last 2 weeks continuously doing the follow up not getting any proper response. I asked for the alternative option to do the service still thy are not giving any option. This is really irresponsible. Very poor experience from Ather. Without reading the mail used to get reply. I won't suggest Ather to any one. May be because of startup company. I am not sure.
Vehicle experience
One charge only we can go upto 50km in city. This is the main drawback .Mine is Ather 450.

About the Reviewer

Worst bike worst service quality issue in new bike Mysore service center & management is not good service with customers new bike towing middle of the road my new bike was repaired with in purchased 2 -4 days please I request you to don't buy this bike, worst customer service center, ever seen worst bike worst bike

About the Reviewer

The dealership in Ahmedabad is very well managed. Mr. Vishwa runs the shop well and Nirmal the sales person was very helpful throughout, since I had to get my Atherx delivered to another city- the showroom visit itself is a great experience (reminds you of a Volvo dealership visit in the west).
The scooter was delivered on time.
Riding the Atherx is a stellar experience. They have managed to get almost everything right.
I love the look, performance, charging. It is a quiet ride (to be expected); the speed pick up is super.
A few suggestions : Increase the number of dealerships as you go, try to increase the single charge distance covered to 100 km. a few additional color options will also help going forward.
I have not had the opportunity to service it yet.

About the Reviewer