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Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Comfort
Service experience
Value for money
Maintenance cost
Extra Features
Disappointing Experience with Chetak Electric: Impractical and Overpriced
49 weeks ago
Lay Shah
I recently purchased two Chetak Electric scooters for my parents, hoping to embrace the future of electric mobility. However, my experience with these scooters has been far from satisfactory, prompting me to share my concerns.Firstly, the Chetak Electric falls short in terms of practicality. Despite its sleek design, the scooter's features are minimal when compared to its competitors in the market. The price tag attached to it seems unjustifiable considering the lack of advanced features that have become standard in other electric scooters.The most significant drawback is the impracticality that arises when the auxiliary battery controlling the scooter's electronics malfunctions. This issue has plagued both scooters I purchased, rendering them practically useless. When the auxiliary battery dies, not only does the scooter refuse to turn on, but it also presents additional problems. The steering gets locked, and the boot refuses to open, creating a frustrating and inconvenient situation for users.What compounds the problem is the abysmal after-sales service provided by the Chetak Electric service centre. Despite facing this issue twice within just six months of purchasing the vehicles, the service centre has failed to offer any definitive solution. The lack of responsiveness and a clear resolution plan is disheartening for customers who expect reliable support, especially when dealing with a product that relies heavily on electronic components.In conclusion, the Chetak Electric scooter has proven to be a regrettable investment for me. Its impractical design, minimal features, and the recurring issue with the auxiliary battery make it a poor choice in the electric scooter market. Potential buyers should think twice before considering Chetak Electric, given its shortcomings and the unreliable after-sales service that fails to address critical issues.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
90 km/charge
Tips for other riders
All service are paid. No free service on offer. Service center in mindset of looting customers
Was this review helpful?
29
17
Worst service
1 year ago
Shubham Thakkar
After Sales Service Is worst. I would never suggest anyone buy this scrap! Worst Service Ever Seen! Bajaj service centres do not care for customers. The service centre technician doesn't solve the problem of the customer.Spare Parts are not available. The vehicle under warranty has lots of problems. Scrap Quality! Just a metal scrap, not a vehicle.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
75 km/charge
Tips for other riders
Don't buy this Scrap
Was this review helpful?
22
10
Disappointing Service Experience with Chetak EV
40 weeks ago
Anisha Kalangutkar
I recently had a very disappointing experience with Chetak's service when my EV bike unexpectedly stopped without warning during my commute. After contacting their service centre, instead of immediate assistance, I was directed to their road assistance policy. It took a full 24 hours for them to finally arrange to pick up my bike and transport it to the service centre.Now, it's been another 24 hours since my bike has been at the service centre, and they still haven't been able to resolve the fault. This lack of urgency and efficiency in addressing customer issues is incredibly frustrating and unacceptable.As a customer who relies on their product for transportation, I expected better support and responsiveness from Chetak. The whole experience has left me feeling let down and inconvenienced.Overall, my experience with Chetak's service has been highly disappointing, and I would caution others considering their products to be aware of these potential service shortcomings.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
22
10
After visiting the service center it does not seem that this service center belongs to Bajaj.
1 year ago
Sayyed Iqbal
very lazy people in the service center.The bike is good but the service center people are very annoying.After giving the bike to the service center, I got the car after 9 to 10 days.We purchased the bike after seeing Bajaj.This is called service.I hope Bajaj will rectify this in the future.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
The bike is good but the service center people are very annoying...
Was this review helpful?
24
14
First service also paid. No free services. Technically blunder engineering mistakes.
26 weeks ago
Venu
Pros- metallic bodyCons- 1. The worst service is they don’t provide the first 3 free services we have to pay from the 1st service onwards.2. Range is not reaching to expectations for that much money.3. The motor is directly attached to the wheel so if you drop the throttle bike movement will stop suddenly. It's a very blunder mistake.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Was this review helpful?
12
3
willing owner of chetak
23 weeks ago
Mahesh Ninawe
The showroom people at arun automobiles khmla give worst experience of buying the scooter. I doubt if they would give any service after selling the scooter... i will buy TVS Iqube. These people are hopekess and need no buisiness. They are like... we have sample customers... we dont need you... this is their attitude
About the Reviewer
Ridden for (If Owned)
Never Owned
Was this review helpful?
11
2
Dhire se jor ka jhatka
36 weeks ago
Anant Jadhav
Firstly the price of the vehicle is very high, compulsory accessories and insurance, all accessories have a high price, after-sales there is a problem with service as unprofessional staff maybe be appointed, 1St service costs rs295, this contains washing and software check, parts like VCU and the axillary battery is a common problem in all Bajaj Chetak, this seems to recall all vehicle by Bajaj, to avoid inconvenience to its customers, poor service center setup. Just wasted money on this vehicle.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
90 km/charge
Tips for other riders
Don't buy this costly high vehicle with a headache
Was this review helpful?
10
1
HORRIBLE SERVICING
1 year ago
Pradnya Adhav
The buying and riding experience is good.But the service is horrible. I am writing this after getting it serviced which took almost 15 days when the battery was discharged, got it done from the service center, and yet not willing to start, I've been trying for the past hour it has to be towed again Horibble servicing.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
100 km/charge
Tips for other riders
Don't take it to the service centre. They are not good.
Was this review helpful?
30
22
Very worst vehicle
16 weeks ago
Sangeetha Cm
The worst vehicle is a jerking problem, if two people riding in hums touch the vehicle, the millage also is very bad, I am getting only 50 - 60 km, and if two people ride jerking very much, the service center does not respond properly, I suggest don't buy a chetak ev vehicle, not worth of cost. Again telling don't buy a vehicle
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
60 km/charge
Tips for other riders
Transmission very worst
Was this review helpful?
14
6
Poor Service, Poor quality its like Chinese toy
21 weeks ago
Kajal
I bought a Bajaj Chetak EV within 9 days of riding. Problem started. Now my bike jerks heavily, I called the showroom manager and they told me to come to the service center, can you believe a new showroom bike has a big problem within 9 days of purchasing full payment bike, I feel really horrible because my hard earnings will be ruined now. I feel like Bajaj betrayed me. What can I do now please please anyone help me. How to get rid of this problem?
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
2 km/charge
Was this review helpful?
10
2
Disappointing Experience with Chetak Electric: Impractical and Overpriced
49 weeks ago
Lay Shah
I recently purchased two Chetak Electric scooters for my parents, hoping to embrace the future of electric mobility. However, my experience with these scooters has been far from satisfactory, prompting me to share my concerns.Firstly, the Chetak Electric falls short in terms of practicality. Despite its sleek design, the scooter's features are minimal when compared to its competitors in the market. The price tag attached to it seems unjustifiable considering the lack of advanced features that have become standard in other electric scooters.The most significant drawback is the impracticality that arises when the auxiliary battery controlling the scooter's electronics malfunctions. This issue has plagued both scooters I purchased, rendering them practically useless. When the auxiliary battery dies, not only does the scooter refuse to turn on, but it also presents additional problems. The steering gets locked, and the boot refuses to open, creating a frustrating and inconvenient situation for users.What compounds the problem is the abysmal after-sales service provided by the Chetak Electric service centre. Despite facing this issue twice within just six months of purchasing the vehicles, the service centre has failed to offer any definitive solution. The lack of responsiveness and a clear resolution plan is disheartening for customers who expect reliable support, especially when dealing with a product that relies heavily on electronic components.In conclusion, the Chetak Electric scooter has proven to be a regrettable investment for me. Its impractical design, minimal features, and the recurring issue with the auxiliary battery make it a poor choice in the electric scooter market. Potential buyers should think twice before considering Chetak Electric, given its shortcomings and the unreliable after-sales service that fails to address critical issues.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
90 km/charge
Tips for other riders
All service are paid. No free service on offer. Service center in mindset of looting customers
Was this review helpful?
29
17
Worst service
1 year ago
Shubham Thakkar
After Sales Service Is worst. I would never suggest anyone buy this scrap! Worst Service Ever Seen! Bajaj service centres do not care for customers. The service centre technician doesn't solve the problem of the customer.Spare Parts are not available. The vehicle under warranty has lots of problems. Scrap Quality! Just a metal scrap, not a vehicle.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
75 km/charge
Tips for other riders
Don't buy this Scrap
Was this review helpful?
22
10
Disappointing Service Experience with Chetak EV
40 weeks ago
Anisha Kalangutkar
I recently had a very disappointing experience with Chetak's service when my EV bike unexpectedly stopped without warning during my commute. After contacting their service centre, instead of immediate assistance, I was directed to their road assistance policy. It took a full 24 hours for them to finally arrange to pick up my bike and transport it to the service centre.Now, it's been another 24 hours since my bike has been at the service centre, and they still haven't been able to resolve the fault. This lack of urgency and efficiency in addressing customer issues is incredibly frustrating and unacceptable.As a customer who relies on their product for transportation, I expected better support and responsiveness from Chetak. The whole experience has left me feeling let down and inconvenienced.Overall, my experience with Chetak's service has been highly disappointing, and I would caution others considering their products to be aware of these potential service shortcomings.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
22
10
After visiting the service center it does not seem that this service center belongs to Bajaj.
1 year ago
Sayyed Iqbal
very lazy people in the service center.The bike is good but the service center people are very annoying.After giving the bike to the service center, I got the car after 9 to 10 days.We purchased the bike after seeing Bajaj.This is called service.I hope Bajaj will rectify this in the future.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
The bike is good but the service center people are very annoying...
Was this review helpful?
24
14
First service also paid. No free services. Technically blunder engineering mistakes.
26 weeks ago
Venu
Pros- metallic bodyCons- 1. The worst service is they don’t provide the first 3 free services we have to pay from the 1st service onwards.2. Range is not reaching to expectations for that much money.3. The motor is directly attached to the wheel so if you drop the throttle bike movement will stop suddenly. It's a very blunder mistake.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Was this review helpful?
12
3
willing owner of chetak
23 weeks ago
Mahesh Ninawe
The showroom people at arun automobiles khmla give worst experience of buying the scooter. I doubt if they would give any service after selling the scooter... i will buy TVS Iqube. These people are hopekess and need no buisiness. They are like... we have sample customers... we dont need you... this is their attitude
About the Reviewer
Ridden for (If Owned)
Never Owned
Was this review helpful?
11
2
Dhire se jor ka jhatka
36 weeks ago
Anant Jadhav
Firstly the price of the vehicle is very high, compulsory accessories and insurance, all accessories have a high price, after-sales there is a problem with service as unprofessional staff maybe be appointed, 1St service costs rs295, this contains washing and software check, parts like VCU and the axillary battery is a common problem in all Bajaj Chetak, this seems to recall all vehicle by Bajaj, to avoid inconvenience to its customers, poor service center setup. Just wasted money on this vehicle.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
90 km/charge
Tips for other riders
Don't buy this costly high vehicle with a headache
Was this review helpful?
10
1
HORRIBLE SERVICING
1 year ago
Pradnya Adhav
The buying and riding experience is good.But the service is horrible. I am writing this after getting it serviced which took almost 15 days when the battery was discharged, got it done from the service center, and yet not willing to start, I've been trying for the past hour it has to be towed again Horibble servicing.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
100 km/charge
Tips for other riders
Don't take it to the service centre. They are not good.
Was this review helpful?
30
22
Very worst vehicle
16 weeks ago
Sangeetha Cm
The worst vehicle is a jerking problem, if two people riding in hums touch the vehicle, the millage also is very bad, I am getting only 50 - 60 km, and if two people ride jerking very much, the service center does not respond properly, I suggest don't buy a chetak ev vehicle, not worth of cost. Again telling don't buy a vehicle
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
60 km/charge
Tips for other riders
Transmission very worst
Was this review helpful?
14
6
Poor Service, Poor quality its like Chinese toy
21 weeks ago
Kajal
I bought a Bajaj Chetak EV within 9 days of riding. Problem started. Now my bike jerks heavily, I called the showroom manager and they told me to come to the service center, can you believe a new showroom bike has a big problem within 9 days of purchasing full payment bike, I feel really horrible because my hard earnings will be ruined now. I feel like Bajaj betrayed me. What can I do now please please anyone help me. How to get rid of this problem?
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
2 km/charge
Was this review helpful?
10
2
Disappointing Experience with Chetak Electric: Impractical and Overpriced
49 weeks ago
Lay Shah
I recently purchased two Chetak Electric scooters for my parents, hoping to embrace the future of electric mobility. However, my experience with these scooters has been far from satisfactory, prompting me to share my concerns.Firstly, the Chetak Electric falls short in terms of practicality. Despite its sleek design, the scooter's features are minimal when compared to its competitors in the market. The price tag attached to it seems unjustifiable considering the lack of advanced features that have become standard in other electric scooters.The most significant drawback is the impracticality that arises when the auxiliary battery controlling the scooter's electronics malfunctions. This issue has plagued both scooters I purchased, rendering them practically useless. When the auxiliary battery dies, not only does the scooter refuse to turn on, but it also presents additional problems. The steering gets locked, and the boot refuses to open, creating a frustrating and inconvenient situation for users.What compounds the problem is the abysmal after-sales service provided by the Chetak Electric service centre. Despite facing this issue twice within just six months of purchasing the vehicles, the service centre has failed to offer any definitive solution. The lack of responsiveness and a clear resolution plan is disheartening for customers who expect reliable support, especially when dealing with a product that relies heavily on electronic components.In conclusion, the Chetak Electric scooter has proven to be a regrettable investment for me. Its impractical design, minimal features, and the recurring issue with the auxiliary battery make it a poor choice in the electric scooter market. Potential buyers should think twice before considering Chetak Electric, given its shortcomings and the unreliable after-sales service that fails to address critical issues.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
90 km/charge
Tips for other riders
All service are paid. No free service on offer. Service center in mindset of looting customers
Was this review helpful?
29
17
Worst service
1 year ago
Shubham Thakkar
After Sales Service Is worst. I would never suggest anyone buy this scrap! Worst Service Ever Seen! Bajaj service centres do not care for customers. The service centre technician doesn't solve the problem of the customer.Spare Parts are not available. The vehicle under warranty has lots of problems. Scrap Quality! Just a metal scrap, not a vehicle.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
75 km/charge
Tips for other riders
Don't buy this Scrap
Was this review helpful?
22
10
Disappointing Service Experience with Chetak EV
40 weeks ago
Anisha Kalangutkar
I recently had a very disappointing experience with Chetak's service when my EV bike unexpectedly stopped without warning during my commute. After contacting their service centre, instead of immediate assistance, I was directed to their road assistance policy. It took a full 24 hours for them to finally arrange to pick up my bike and transport it to the service centre.Now, it's been another 24 hours since my bike has been at the service centre, and they still haven't been able to resolve the fault. This lack of urgency and efficiency in addressing customer issues is incredibly frustrating and unacceptable.As a customer who relies on their product for transportation, I expected better support and responsiveness from Chetak. The whole experience has left me feeling let down and inconvenienced.Overall, my experience with Chetak's service has been highly disappointing, and I would caution others considering their products to be aware of these potential service shortcomings.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
22
10
After visiting the service center it does not seem that this service center belongs to Bajaj.
1 year ago
Sayyed Iqbal
very lazy people in the service center.The bike is good but the service center people are very annoying.After giving the bike to the service center, I got the car after 9 to 10 days.We purchased the bike after seeing Bajaj.This is called service.I hope Bajaj will rectify this in the future.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
The bike is good but the service center people are very annoying...
Was this review helpful?
24
14
First service also paid. No free services. Technically blunder engineering mistakes.
26 weeks ago
Venu
Pros- metallic bodyCons- 1. The worst service is they don’t provide the first 3 free services we have to pay from the 1st service onwards.2. Range is not reaching to expectations for that much money.3. The motor is directly attached to the wheel so if you drop the throttle bike movement will stop suddenly. It's a very blunder mistake.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Was this review helpful?
12
3
willing owner of chetak
23 weeks ago
Mahesh Ninawe
The showroom people at arun automobiles khmla give worst experience of buying the scooter. I doubt if they would give any service after selling the scooter... i will buy TVS Iqube. These people are hopekess and need no buisiness. They are like... we have sample customers... we dont need you... this is their attitude
About the Reviewer
Ridden for (If Owned)
Never Owned
Was this review helpful?
11
2
Dhire se jor ka jhatka
36 weeks ago
Anant Jadhav
Firstly the price of the vehicle is very high, compulsory accessories and insurance, all accessories have a high price, after-sales there is a problem with service as unprofessional staff maybe be appointed, 1St service costs rs295, this contains washing and software check, parts like VCU and the axillary battery is a common problem in all Bajaj Chetak, this seems to recall all vehicle by Bajaj, to avoid inconvenience to its customers, poor service center setup. Just wasted money on this vehicle.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
90 km/charge
Tips for other riders
Don't buy this costly high vehicle with a headache
Was this review helpful?
10
1
HORRIBLE SERVICING
1 year ago
Pradnya Adhav
The buying and riding experience is good.But the service is horrible. I am writing this after getting it serviced which took almost 15 days when the battery was discharged, got it done from the service center, and yet not willing to start, I've been trying for the past hour it has to be towed again Horibble servicing.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
100 km/charge
Tips for other riders
Don't take it to the service centre. They are not good.
Was this review helpful?
30
22
Very worst vehicle
16 weeks ago
Sangeetha Cm
The worst vehicle is a jerking problem, if two people riding in hums touch the vehicle, the millage also is very bad, I am getting only 50 - 60 km, and if two people ride jerking very much, the service center does not respond properly, I suggest don't buy a chetak ev vehicle, not worth of cost. Again telling don't buy a vehicle
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
60 km/charge
Tips for other riders
Transmission very worst
Was this review helpful?
14
6
Poor Service, Poor quality its like Chinese toy
21 weeks ago
Kajal
I bought a Bajaj Chetak EV within 9 days of riding. Problem started. Now my bike jerks heavily, I called the showroom manager and they told me to come to the service center, can you believe a new showroom bike has a big problem within 9 days of purchasing full payment bike, I feel really horrible because my hard earnings will be ruined now. I feel like Bajaj betrayed me. What can I do now please please anyone help me. How to get rid of this problem?
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
2 km/charge
Was this review helpful?
10
2
Disappointing Experience with Chetak Electric: Impractical and Overpriced
49 weeks ago
Lay Shah
I recently purchased two Chetak Electric scooters for my parents, hoping to embrace the future of electric mobility. However, my experience with these scooters has been far from satisfactory, prompting me to share my concerns.Firstly, the Chetak Electric falls short in terms of practicality. Despite its sleek design, the scooter's features are minimal when compared to its competitors in the market. The price tag attached to it seems unjustifiable considering the lack of advanced features that have become standard in other electric scooters.The most significant drawback is the impracticality that arises when the auxiliary battery controlling the scooter's electronics malfunctions. This issue has plagued both scooters I purchased, rendering them practically useless. When the auxiliary battery dies, not only does the scooter refuse to turn on, but it also presents additional problems. The steering gets locked, and the boot refuses to open, creating a frustrating and inconvenient situation for users.What compounds the problem is the abysmal after-sales service provided by the Chetak Electric service centre. Despite facing this issue twice within just six months of purchasing the vehicles, the service centre has failed to offer any definitive solution. The lack of responsiveness and a clear resolution plan is disheartening for customers who expect reliable support, especially when dealing with a product that relies heavily on electronic components.In conclusion, the Chetak Electric scooter has proven to be a regrettable investment for me. Its impractical design, minimal features, and the recurring issue with the auxiliary battery make it a poor choice in the electric scooter market. Potential buyers should think twice before considering Chetak Electric, given its shortcomings and the unreliable after-sales service that fails to address critical issues.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
90 km/charge
Tips for other riders
All service are paid. No free service on offer. Service center in mindset of looting customers
Was this review helpful?
29
17
Worst service
1 year ago
Shubham Thakkar
After Sales Service Is worst. I would never suggest anyone buy this scrap! Worst Service Ever Seen! Bajaj service centres do not care for customers. The service centre technician doesn't solve the problem of the customer.Spare Parts are not available. The vehicle under warranty has lots of problems. Scrap Quality! Just a metal scrap, not a vehicle.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
75 km/charge
Tips for other riders
Don't buy this Scrap
Was this review helpful?
22
10
Disappointing Service Experience with Chetak EV
40 weeks ago
Anisha Kalangutkar
I recently had a very disappointing experience with Chetak's service when my EV bike unexpectedly stopped without warning during my commute. After contacting their service centre, instead of immediate assistance, I was directed to their road assistance policy. It took a full 24 hours for them to finally arrange to pick up my bike and transport it to the service centre.Now, it's been another 24 hours since my bike has been at the service centre, and they still haven't been able to resolve the fault. This lack of urgency and efficiency in addressing customer issues is incredibly frustrating and unacceptable.As a customer who relies on their product for transportation, I expected better support and responsiveness from Chetak. The whole experience has left me feeling let down and inconvenienced.Overall, my experience with Chetak's service has been highly disappointing, and I would caution others considering their products to be aware of these potential service shortcomings.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
22
10
After visiting the service center it does not seem that this service center belongs to Bajaj.
1 year ago
Sayyed Iqbal
very lazy people in the service center.The bike is good but the service center people are very annoying.After giving the bike to the service center, I got the car after 9 to 10 days.We purchased the bike after seeing Bajaj.This is called service.I hope Bajaj will rectify this in the future.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
The bike is good but the service center people are very annoying...
Was this review helpful?
24
14
First service also paid. No free services. Technically blunder engineering mistakes.
26 weeks ago
Venu
Pros- metallic bodyCons- 1. The worst service is they don’t provide the first 3 free services we have to pay from the 1st service onwards.2. Range is not reaching to expectations for that much money.3. The motor is directly attached to the wheel so if you drop the throttle bike movement will stop suddenly. It's a very blunder mistake.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Was this review helpful?
12
3
willing owner of chetak
23 weeks ago
Mahesh Ninawe
The showroom people at arun automobiles khmla give worst experience of buying the scooter. I doubt if they would give any service after selling the scooter... i will buy TVS Iqube. These people are hopekess and need no buisiness. They are like... we have sample customers... we dont need you... this is their attitude
About the Reviewer
Ridden for (If Owned)
Never Owned
Was this review helpful?
11
2
Dhire se jor ka jhatka
36 weeks ago
Anant Jadhav
Firstly the price of the vehicle is very high, compulsory accessories and insurance, all accessories have a high price, after-sales there is a problem with service as unprofessional staff maybe be appointed, 1St service costs rs295, this contains washing and software check, parts like VCU and the axillary battery is a common problem in all Bajaj Chetak, this seems to recall all vehicle by Bajaj, to avoid inconvenience to its customers, poor service center setup. Just wasted money on this vehicle.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
90 km/charge
Tips for other riders
Don't buy this costly high vehicle with a headache
Was this review helpful?
10
1
HORRIBLE SERVICING
1 year ago
Pradnya Adhav
The buying and riding experience is good.But the service is horrible. I am writing this after getting it serviced which took almost 15 days when the battery was discharged, got it done from the service center, and yet not willing to start, I've been trying for the past hour it has to be towed again Horibble servicing.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
100 km/charge
Tips for other riders
Don't take it to the service centre. They are not good.
Was this review helpful?
30
22
Very worst vehicle
16 weeks ago
Sangeetha Cm
The worst vehicle is a jerking problem, if two people riding in hums touch the vehicle, the millage also is very bad, I am getting only 50 - 60 km, and if two people ride jerking very much, the service center does not respond properly, I suggest don't buy a chetak ev vehicle, not worth of cost. Again telling don't buy a vehicle
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
60 km/charge
Tips for other riders
Transmission very worst
Was this review helpful?
14
6
Poor Service, Poor quality its like Chinese toy
21 weeks ago
Kajal
I bought a Bajaj Chetak EV within 9 days of riding. Problem started. Now my bike jerks heavily, I called the showroom manager and they told me to come to the service center, can you believe a new showroom bike has a big problem within 9 days of purchasing full payment bike, I feel really horrible because my hard earnings will be ruined now. I feel like Bajaj betrayed me. What can I do now please please anyone help me. How to get rid of this problem?
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
2 km/charge
Was this review helpful?
10
2
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