User Review of Infinity E1 by Prasanna Kumar C

I am a small businessman delivering food products to customers and shopkeepers. Therefore, my priority was to have more leg space to accommodate more luggage. I visited all dealers in Karad City and Bounce Infinity was the only scooter on my wish list. I bought it in April 2024 and uptil have driven more than 11000 km. Riding experience is very good and suspensions are also good. Dicky has enough space. The battery never heats up after riding 90 km continuously. 80 % Battery charging in 50 minutes and 100 % charging in 90-100 minutes. The battery is removable and can be charged at any point. It gives me an impressive range of 100-110 km for a single person with luggage of at least 15 kg and 95-100 km for two riders. The break pad was changed without any cost, My dealer Micromix in Karad is very good and cooperative. My scooter is giving a range of 100 km for a battery of 2.5 kW and other competitor's scooters are giving the same 100 km or less range for a battery of 3 kW or higher. I am totally happy with Bounce infinity.

About the Reviewer

The bike looks good from a design perspective, but not happy with the range it provides and too many other problems listed below
-tyre pressure always keeps reducing despite checking that there are no flat tyre-related issues like punctures
The handle problem keeps repeating even after the cone set is replaced
-No proper service centres/technicians available
-Customer care doesn't bother about your problem
-Very expensive, we are getting nice bikes at very affordable prices.

About the Reviewer

I am not getting my vehicle service after one month. Worst service, do not buy. There are some issues with the front and rear tires. Air continues leakage. No one is answerable for services. I am following constantly, and then after I am not getting any answer—so many issues in the vehicle. Do not purchase. It is a total loss of your money.

About the Reviewer

Worst service after sales. Everything is up to selling the scooter only. After that forget about service. The service center once present is closed after a few months and then a new center opens which is also closed after a few months. For servicing, i have to drive 50 km which is almost full range. After that, I have to charge the battery again.

About the Reviewer

I recently met an accident and my bike got badly damaged I called the dealer for spare parts but the Dealer informed me he closed the service center also came to know all service centers in Mumbai closed and there is no support from the company. I tried to call customer care but no response. I don't have any option other than scraping the bike

About the Reviewer

I never suggest to other people buy this scooter it is very worst experience about this scooter service. So many times I was in contact with him service person. He does not pick up the calls. Very Very Very Poor service and also the scooter. if anyone wants to suggest this product please contact me.

About the Reviewer

The first thing I liked about this scooter was the portable battery. I did not have to get the charging connection done in the parking where I lived on rent. It was hassle-free. The battery is also not heavy, even my wife could carry it. Talk about driving, it gets the job done. We used the bike only for commuting within 5kms. It has helped us very much and with no hassle.

About the Reviewer

I will give you my opinion after using Bounce Infinity e1 for more than one year. Maybe my opinion will help others to not make the same mistake I did. I will start with the little things and leave for the end the big ones: 1. Passenger foot rest opens and closes as it wishes; 2. Lack of storage in the front part of the scooter to be able to carry at least a bottle of water; 3. Brakes pads that touch the disks, and after contacting the service they advised me to make at least 200km and that everything will be ok. After 1500km brake pads still touch the disk; 4. The reverse activation takes too long making it useless; 5. The initial test to start the scooter takes too long; 6. The actual eco speed is never 45 as they state, at least not the one displayed; 7. They had an app that they were promoting as an incredible feature. The app rarely worked, the Bluetooth connection and after one year they decided to remove it altogether; 8. No matter how much it rains, if the bike is parked, water goes in the trunk; 9. Sometimes it accelerates alone or it brakes alone; 10. Seating is not at all comfortable, you have the feeling of sliding forward; 11. The after-sales service is the worst I have ever experienced; 12. And now the important stuff that should convince everyone to not buy this scooter under any circumstances: the battery if you don't charge it every two weeks, even though you take it out of the scooter, fully charged and store it in a proper space will deep discharge, making your scooter useless. You cannot charge it again with the charger you have and they cannot charge it for you even in their service, that's how incompetent they are. This charging is not covered by warranty and they send the battery to the battery manufacturer for charge. This costs you 3700 rupees and 7-10 days of waiting. All this was communicated after the sale with a WhatsApp message like anyone stays and reads all the bullshit they communicate by Whatsapp. Their product is so badly designed that you can never leave on a vacation longer than 15 days if you buy their stupid scooter. It is incredible how anyone authorized the sale of this product in the first place. The conclusion is you that have to be an idiot to buy this when there are so many alternatives out there.

About the Reviewer

Worst class bike never buy this infinity, it's just worth less waste of money.
Poor service
The poor quality product they use in this
All parts broke especially
You will only spend money on parts and in the motor it will water pump again and again
I have recently changed the motor 13000 r and again in the rainy season it has been jam.

About the Reviewer

I am a small businessman delivering food products to customers and shopkeepers. Therefore, my priority was to have more leg space to accommodate more luggage. I visited all dealers in Karad City and Bounce Infinity was the only scooter on my wish list. I bought it in April 2024 and uptil have driven more than 11000 km. Riding experience is very good and suspensions are also good. Dicky has enough space. The battery never heats up after riding 90 km continuously. 80 % Battery charging in 50 minutes and 100 % charging in 90-100 minutes. The battery is removable and can be charged at any point. It gives me an impressive range of 100-110 km for a single person with luggage of at least 15 kg and 95-100 km for two riders. The break pad was changed without any cost, My dealer Micromix in Karad is very good and cooperative. My scooter is giving a range of 100 km for a battery of 2.5 kW and other competitor's scooters are giving the same 100 km or less range for a battery of 3 kW or higher. I am totally happy with Bounce infinity.

About the Reviewer

The bike looks good from a design perspective, but not happy with the range it provides and too many other problems listed below
-tyre pressure always keeps reducing despite checking that there are no flat tyre-related issues like punctures
The handle problem keeps repeating even after the cone set is replaced
-No proper service centres/technicians available
-Customer care doesn't bother about your problem
-Very expensive, we are getting nice bikes at very affordable prices.

About the Reviewer

I am not getting my vehicle service after one month. Worst service, do not buy. There are some issues with the front and rear tires. Air continues leakage. No one is answerable for services. I am following constantly, and then after I am not getting any answer—so many issues in the vehicle. Do not purchase. It is a total loss of your money.

About the Reviewer

Worst service after sales. Everything is up to selling the scooter only. After that forget about service. The service center once present is closed after a few months and then a new center opens which is also closed after a few months. For servicing, i have to drive 50 km which is almost full range. After that, I have to charge the battery again.

About the Reviewer

I recently met an accident and my bike got badly damaged I called the dealer for spare parts but the Dealer informed me he closed the service center also came to know all service centers in Mumbai closed and there is no support from the company. I tried to call customer care but no response. I don't have any option other than scraping the bike

About the Reviewer

I never suggest to other people buy this scooter it is very worst experience about this scooter service. So many times I was in contact with him service person. He does not pick up the calls. Very Very Very Poor service and also the scooter. if anyone wants to suggest this product please contact me.

About the Reviewer

The first thing I liked about this scooter was the portable battery. I did not have to get the charging connection done in the parking where I lived on rent. It was hassle-free. The battery is also not heavy, even my wife could carry it. Talk about driving, it gets the job done. We used the bike only for commuting within 5kms. It has helped us very much and with no hassle.

About the Reviewer

I will give you my opinion after using Bounce Infinity e1 for more than one year. Maybe my opinion will help others to not make the same mistake I did. I will start with the little things and leave for the end the big ones: 1. Passenger foot rest opens and closes as it wishes; 2. Lack of storage in the front part of the scooter to be able to carry at least a bottle of water; 3. Brakes pads that touch the disks, and after contacting the service they advised me to make at least 200km and that everything will be ok. After 1500km brake pads still touch the disk; 4. The reverse activation takes too long making it useless; 5. The initial test to start the scooter takes too long; 6. The actual eco speed is never 45 as they state, at least not the one displayed; 7. They had an app that they were promoting as an incredible feature. The app rarely worked, the Bluetooth connection and after one year they decided to remove it altogether; 8. No matter how much it rains, if the bike is parked, water goes in the trunk; 9. Sometimes it accelerates alone or it brakes alone; 10. Seating is not at all comfortable, you have the feeling of sliding forward; 11. The after-sales service is the worst I have ever experienced; 12. And now the important stuff that should convince everyone to not buy this scooter under any circumstances: the battery if you don't charge it every two weeks, even though you take it out of the scooter, fully charged and store it in a proper space will deep discharge, making your scooter useless. You cannot charge it again with the charger you have and they cannot charge it for you even in their service, that's how incompetent they are. This charging is not covered by warranty and they send the battery to the battery manufacturer for charge. This costs you 3700 rupees and 7-10 days of waiting. All this was communicated after the sale with a WhatsApp message like anyone stays and reads all the bullshit they communicate by Whatsapp. Their product is so badly designed that you can never leave on a vacation longer than 15 days if you buy their stupid scooter. It is incredible how anyone authorized the sale of this product in the first place. The conclusion is you that have to be an idiot to buy this when there are so many alternatives out there.

About the Reviewer

Worst class bike never buy this infinity, it's just worth less waste of money.
Poor service
The poor quality product they use in this
All parts broke especially
You will only spend money on parts and in the motor it will water pump again and again
I have recently changed the motor 13000 r and again in the rainy season it has been jam.

About the Reviewer

I am a small businessman delivering food products to customers and shopkeepers. Therefore, my priority was to have more leg space to accommodate more luggage. I visited all dealers in Karad City and Bounce Infinity was the only scooter on my wish list. I bought it in April 2024 and uptil have driven more than 11000 km. Riding experience is very good and suspensions are also good. Dicky has enough space. The battery never heats up after riding 90 km continuously. 80 % Battery charging in 50 minutes and 100 % charging in 90-100 minutes. The battery is removable and can be charged at any point. It gives me an impressive range of 100-110 km for a single person with luggage of at least 15 kg and 95-100 km for two riders. The break pad was changed without any cost, My dealer Micromix in Karad is very good and cooperative. My scooter is giving a range of 100 km for a battery of 2.5 kW and other competitor's scooters are giving the same 100 km or less range for a battery of 3 kW or higher. I am totally happy with Bounce infinity.

About the Reviewer

The bike looks good from a design perspective, but not happy with the range it provides and too many other problems listed below
-tyre pressure always keeps reducing despite checking that there are no flat tyre-related issues like punctures
The handle problem keeps repeating even after the cone set is replaced
-No proper service centres/technicians available
-Customer care doesn't bother about your problem
-Very expensive, we are getting nice bikes at very affordable prices.

About the Reviewer

I am not getting my vehicle service after one month. Worst service, do not buy. There are some issues with the front and rear tires. Air continues leakage. No one is answerable for services. I am following constantly, and then after I am not getting any answer—so many issues in the vehicle. Do not purchase. It is a total loss of your money.

About the Reviewer

Worst service after sales. Everything is up to selling the scooter only. After that forget about service. The service center once present is closed after a few months and then a new center opens which is also closed after a few months. For servicing, i have to drive 50 km which is almost full range. After that, I have to charge the battery again.

About the Reviewer

I recently met an accident and my bike got badly damaged I called the dealer for spare parts but the Dealer informed me he closed the service center also came to know all service centers in Mumbai closed and there is no support from the company. I tried to call customer care but no response. I don't have any option other than scraping the bike

About the Reviewer

I never suggest to other people buy this scooter it is very worst experience about this scooter service. So many times I was in contact with him service person. He does not pick up the calls. Very Very Very Poor service and also the scooter. if anyone wants to suggest this product please contact me.

About the Reviewer

The first thing I liked about this scooter was the portable battery. I did not have to get the charging connection done in the parking where I lived on rent. It was hassle-free. The battery is also not heavy, even my wife could carry it. Talk about driving, it gets the job done. We used the bike only for commuting within 5kms. It has helped us very much and with no hassle.

About the Reviewer

I will give you my opinion after using Bounce Infinity e1 for more than one year. Maybe my opinion will help others to not make the same mistake I did. I will start with the little things and leave for the end the big ones: 1. Passenger foot rest opens and closes as it wishes; 2. Lack of storage in the front part of the scooter to be able to carry at least a bottle of water; 3. Brakes pads that touch the disks, and after contacting the service they advised me to make at least 200km and that everything will be ok. After 1500km brake pads still touch the disk; 4. The reverse activation takes too long making it useless; 5. The initial test to start the scooter takes too long; 6. The actual eco speed is never 45 as they state, at least not the one displayed; 7. They had an app that they were promoting as an incredible feature. The app rarely worked, the Bluetooth connection and after one year they decided to remove it altogether; 8. No matter how much it rains, if the bike is parked, water goes in the trunk; 9. Sometimes it accelerates alone or it brakes alone; 10. Seating is not at all comfortable, you have the feeling of sliding forward; 11. The after-sales service is the worst I have ever experienced; 12. And now the important stuff that should convince everyone to not buy this scooter under any circumstances: the battery if you don't charge it every two weeks, even though you take it out of the scooter, fully charged and store it in a proper space will deep discharge, making your scooter useless. You cannot charge it again with the charger you have and they cannot charge it for you even in their service, that's how incompetent they are. This charging is not covered by warranty and they send the battery to the battery manufacturer for charge. This costs you 3700 rupees and 7-10 days of waiting. All this was communicated after the sale with a WhatsApp message like anyone stays and reads all the bullshit they communicate by Whatsapp. Their product is so badly designed that you can never leave on a vacation longer than 15 days if you buy their stupid scooter. It is incredible how anyone authorized the sale of this product in the first place. The conclusion is you that have to be an idiot to buy this when there are so many alternatives out there.

About the Reviewer

Worst class bike never buy this infinity, it's just worth less waste of money.
Poor service
The poor quality product they use in this
All parts broke especially
You will only spend money on parts and in the motor it will water pump again and again
I have recently changed the motor 13000 r and again in the rainy season it has been jam.

About the Reviewer