Hero Pleasure + Xtec Price in Sambhal

I bought this scooter for my sister-in-law. Since it has a compact size and lighter weight when compared to other scooters in the segment, women can easily drive it. The mileage is good, easily getting around 60 kmpl while driving it to work daily. Although the pickup is not that great but its okay since it is mainly driven by female riders. Overall build quality is pretty good. Had it for more than a year and still got minimal scratches and no dents. It has two USB charging ports, one in the storage area and one outside making it easier to charge our smartphones on the go. One thing that I didn't like was the fact that we needed to lift the seat to refill the gas. Also, a push button unlock for the gas lid would have been much better.

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Its service is very bad.
Caught up in just a small accident, all the front accessory is broken as it is made up of plastic. It’s been more than 3 weeks insurance person is not helping to fix it as they are saying they don’t have the same accessory for replacement.
Why are you selling it if you can’t give after-sale service?
When you want the installment, customer service will call me more than 20 times but for this, no action is taken.
Overall it’s been a very experience just in 4-5 months of purchase.
Just bought it because of the company name as it is a trusted company but the service provided by the company is very poor. And I know no action will be taken for my review too, just writing in hope.

About the Reviewer

Worst experience. Poor battery poor engine. Every time I have to start it with kick 10-15 times. And many times I have to call the mechanic. Bluetooth is unable to connect. The ride is so rough. Not giving an average of more than 30-35 km per liter. Automatically stops on slowing down anywhere on the road. I'm regretting buying this scooter.

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