Variant | Price | Specifications | |
---|---|---|---|
Photon HX | ₹ 1,17,800 On-Road | Drum Brakes, Alloy Wheels Get Offers |
3.4/5
Design and styling
Reliability
Comfort
Service experience
Value for money
Performance
Maintenance cost
Extra Features
Hero Electric Photon Review
1 year ago
P Suneetha
It is bad experience purchase the photon bikeBattery problem replacement time is 30 days Nobody is not responding ( service, shoroom,custmer care also) Very bad experience very bad
Rating Parameters
(out of 5)
Design and styling
Reliability
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
Was this review helpful?
16
4
Avoid hero electric vehicles like the plague!
1 year ago
Jugal
Avoid hero electric and its dealers like the plague!The product breaks down within months and then no one responds. By no one I mean literally they will not pick up your calls. Terrible post-sales service. Let's call it non-existent. Only buy if you can fix electric vehicles on your own. Else let it be.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
Was this review helpful?
8
5
Worst company worst service
20 weeks ago
Harsh Murarka
I purchased this photon 2 years back. In 1st year it worked properly the battery was not working then I approached to company they said it would take a maximum of 60 days to get a new battery because it is under warranty. But today 10 months completed, the battery has not come Dealer said that there is no progress in the company and told to file a case with the company but every consumer does not have much time for these petitions So very worst service please don't purchase these scooter. You can also try to contact the consumer care helpline for inquiries or complaints you will come with no response.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
10000-15000 kms
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
3
2
₹ 1,17,800
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