Honda Hness CB350

I bought this bike last year and still, it is given good performance & comfortable for a long ride.
And the mileage part is also good. The sound of the bike is very. After the 1 year still, it is running like when I used it the first time. Not need to go to the service centre again and again if you are finding any issues then visit the service centre.

About the Reviewer

I bought a bike in June 2023 and it's been more than 1.5 years initially I was having trouble with the long gearing so frequent shifts in the city but later I got used to it. Delivery of the bike is okay with the showroom. Servicing is a little bit complex, parts are not available for about a month easily, and takes time and is costly compared to all others. The battery on the bike is very weak and always be around 12 to 13v. Milleage is around 35-36 city and highway mix.
Overall comfort of the bike is good but needs an extender to the handle which adds more comfort to the bike.
The styling of the bike is unique but there is a design fault where in rainy season from the back mudguard water comes onto the seat and the whole bike becomes dirty. It's not powerful in segment but does the job.

About the Reviewer

Honda means trust, a very smooth and reliable engine, light clutch, comfortable riding position, and roaring and thumping exhaust sound, one problem is headlight visibility is less but it is okay for city and village roads but on highways you need to install auxiliary headlights for better visibility. Compared to RE it is a better bike with, a lightweight, smooth engine, slipper and assist clutch, better exhaust sound, more torque, and suspension quality, the front suspension is a little bit stiff but okay, rear suspension is better.

About the Reviewer

1.a. Idling issue:
As soon as I start the engine the acceleration picks up to 3 to 4 RPM and stays for a longer time than usual. Ideally, for the HONDA cruise models, this feature is added in place of ‘Chokes’ that other regular vehicles have.
1.b. No buzzers provided for indicators:
The buzzers for the indicators are not being provided for any of the cruise bike models. This feature is very must required. Any automobile expert recommends this feature in vehicles, as this adds to the SAFETY of the driver if at all the driver forgets to turn off the indicator, the buzzer reminds him to turn it off.
1.c. Fault in battery cover:
There is a problem with the locking system in the battery cover. Even after locking the cover, the cover doesn’t lock on the one side, as there is only one stud that’s gets pressed against a hole and other is a hook which gets locked firmly. The one with stud can be removed easily, which is left with the key lock in the bottom and hook lock on the top. Any miscreants can easily remove the stud part and break open the cover and steal the battery.

About the Reviewer

Purchased honda highness DLX PRO CB 350 on September 19, 2023 from Honda Big Wing Worli. I have suffered immensely due to pathetic service and request you to kindly resolve all the pending issues on a priority. Following are the issues of during the sale/after the sale process:
(i) The Bike was booked on September 10, 2023. The on-road cost of the bike was reflected as ₹240682. I have received the invoice as follows against a payment of ₹240682.
a. Payment to Maharashtra Motor Vehicles Department: ₹3066
b. Insurance Premium ₹ 15045( Debit Note for 15,130)
c: Tax Invoice including GST: ₹214856
d. RTO Registration Charges-₹6797
Total of the invoice value from a to d is ₹239764
Complaint 1: Kindly resolve the difference between ₹240682 and ₹ 239764
(ii) The Insurance policy issued at the time of the bike purchase was made invalid by ICICI Lombard due to the non-realisation of the premium. They have reissued me a policy on December 11, 2023 showing the vehicle registration date as December 11, 2023. The premium charged is ₹14782.
Complaint 2: My bike was non-insured from September 19, 2023 to December 11, 2023. Also, no refund is made to me on the excess premium payment taken. I request ₹50,000 in compensation damages for deficiency in service of not insuring the vehicle. Due to your deficiency in service, my insurance policy has factual inaccuracies that vehicle registration date is December 11, 2023 which makes the new policy also invalid.
(iii) The sticker of the bike was damaged at the time of delivery. I had regularly been in touch with the delivery guy who assured me that the sticker would be replaced within weeks. After multiple follow-ups, the delivery agent confirmed on January 7, 2024 that the sticker has arrived. On talking to their Service representative, I learnt that sticker replacement will require the paint of the tank also to be repainted.
Complaint 3: I want the sticker repaired with the original paint or the complete tank to be replaced with original paint.
(iv) The horn of the bike is not working properly from day 1 of purchase. I had raised the issue with the service representative on first service in October. The issue persists till date. While service representative has advised me to bring back again to the showroom, I don't have time to visit the showroom again and again. The most callous behaviour was when at the time of return of vehicle horn issue was persisting, the service guy just pressed the clip with his hands and told everything is fine.
Complaint 4: Kindly arrange bike pickup and drop from my home and replace horn along with horn clips so that horn issues never arise in future.
(v) The self-start of the bike does not work at the first instance and I need to switch on/of the engine button nearly 10% of the time.
(vi) I approached the service representative for a replacement of the side mirror on Feb 15. The service representative has informed me that it will come next week. Next week on approaching the service representative, I was told it will take one more week. I am yet to receive any communication from the service representative.
Complaint 6: If the company cannot arrange basic bike parts, the sale of bike may be immediately stopped.

About the Reviewer

I am a Honda user riding Hero Honda earlier and Honda 110CC for 15 years. However, as an afterthought shifting to the bigger Honda Highness was not such a good decision. The commuting in heavy City is tough and heavy on the Fuel Consumption. Parking is a tough task if you are not young. But then that was expected of Bigger vehicles like the Honda 350 or Enfield. You can see that It is neither fuel efficient, Comfortable, nor valuable for money. It is on the hill station rides that, the difference is most perceptible, you have to constantly lower your gears. You can see all the young guns with their bikes easily making the climb, the smaller bikes too do the clim easily. Due to its strutting, and impact on the handles long rides on the Honda Highness can take a heavy toll on your body, unlike other bikes. There is Only the hype that Enfield created to pull them back into the market after their Ouster years ago which appears to have inspired Honda to roll out a similar bike - the Honda Highess - very different from their normal bikes of Honda. I realize that's the reason why the young bike riders prefer Other bikes

About the Reviewer