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Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
Performance
Maintenance cost
Extra Features
Need more improvement
1 year ago
Aditya
Poor in performance the body covers are very poor quality and need more improvement in design not up to the mark the average is just 45 km per charge too with no Pillion company is far behind in research and just uses Chinese component and just assemble product... very poor quality I have never seen such big brand with poor word wizard sorry.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
5
1
Low quality cheap toy with no joy
1 year ago
Vincent Willis
The seller was too sweet while selling with lots of fake promises. This was told to run an 80 kms single charge with a speed of 45 km per hour however it was restricted to 25 km per hour with a max 45-50 km single charge. The body is cheap material as it cracked in places and the seller refused to replace parts saying it's not under warranty. Too low seat, good for young girls or ladies. Not good for daily commute. Service is average, maintenance seems low. Better and strong options are available in the market. Don't waste your money.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
45 km/charge
Was this review helpful?
10
7
Don't buy
1 year ago
Sachidanand
Don't buy this, waste of money, the riding is very horrible, looking glass broken in just 2 days, cheap quality products, the service is zero, and maintenance is high, 10000 rupees in just 3 months extra pay, don't buy this product.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
30 km/charge
Was this review helpful?
5
2
Bade joy ebike
26 weeks ago
Manojkumar Somabhai Prajapati
Battery-related issues and not solved by this issue dealer and joy ebike plan by baroda gujarat... Dealers and companies do not provide service batteries during battery replacement time....My battery's complaint no cc#59674 dt. 04/03/2024 but to date battery has not been given by Delear/baroda gujarat.Please do not purchage this joy ebike wolf.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
35 km/charge
Tips for other riders
Please do not purchase this joy e bike.
Was this review helpful?
4
1
Waste money on Joy
1 year ago
Pritesh Pathare
DO NOT BUYI bought this vehicle in april 2021. It has troubled me a lot. The built quality is pathetic. The parts are delicate. Battery is horrible. I couldn’t ride 25kms range after a full charge 6 months after the purchase. Now the battery has gone dead and the new battery is costing 38000. Dealership has been giving me reasons and blames us for not using the vehicle properly. I would not recommend any product of this company.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
25 km/charge
Tips for other riders
Return the bike asap.
Was this review helpful?
8
6
Terrible e bike
15 weeks ago
Laxmi
Don't buy. This e-bike in 1year its parts stop working even though this bike's quality is very low.On rainy days it stops working, west of money.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
3
1
Kids ride of too senior people but too costly
23 weeks ago
Varun
Pathetic, not as expected, too costly and a waste of money... Avoid buying this. Battery average pathetic, body pathetic. Avoid buying this even if you have a 40/50 km daily run, the body is too delicate, not at all for the long run, it may be good for elderly people to travel 10/20 km max. It's too lightweight.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
35 km/charge
Was this review helpful?
3
2
Bad poor product
18 weeks ago
Sonubabu
Worst product worst service Chinese item Ban this in India now I am going for fir on this company Fraud product no service fake information only for snatching money Don't buy joy companies' e-bikePoor Chinese products no service after sales.Customer service poor customer care fraudNot logged customer complaints.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
500 km/charge
Was this review helpful?
3
2
Joy e-bike Wolf
8 weeks ago
Vijay Raj Mewara
Worst bike ever purchased, IN just 2000 km running, the bike failed. The whole wiring failed, Headlight, indicator, and Horns are not working. The bike jerks during the ride. Total waste product. The bike body is also vibrating and noisy. Please any other electric bike with a good brand name.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
59 km/charge
Was this review helpful?
2
1
Harrasment to Customers E-bike Joy Dealer Chaskar Enterprise
27 weeks ago
Bharati Makhija
The bike was purchased for Rs 80,000 nine months ago. Its top speed would reach 30 km/h, and the battery wouldn't last more than three days. The daily commute was approximately 12 km. The dealer, Chaskar Enterprise, is pathetic and lacks moral values.The scooter purchased 9 months back covered 2000kms, the battery failed and we returned the battery to Chaskar Enterprise to know the issue. Chaskar Enterprise didn’t open the battery to see what the issue was as they did not have the skilled technicians to do it.After 10 days, we received a video from Chaskar Enterprise, claiming that water damage was the cause of the battery failure.My main contention is: why wasn't the battery opened in front of us to verify the presence of water? It raises doubts about the competency of Chaskar Enterprise's technicians, as our scooter is always parked under a shade and we do not wash the scooter through pipes. As consumers, we deserve transparency, especially when it comes to such significant purchases.Furthermore, I find it unacceptable that the responsibility is being shifted onto us, the consumers. This incident is not isolated but rather indicative of a larger problem with the company's malpractices. The recurring failure of the Joy model is alarming and underscores the need for immediate action.I strongly believe that both Chaskar Enterprise and the company should be held accountable for their actions. Legal action, including the cancellation of licenses, should be pursued to prevent further exploitation of consumers.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
36 km/charge
Was this review helpful?
1
0
Need more improvement
1 year ago
Aditya
Poor in performance the body covers are very poor quality and need more improvement in design not up to the mark the average is just 45 km per charge too with no Pillion company is far behind in research and just uses Chinese component and just assemble product... very poor quality I have never seen such big brand with poor word wizard sorry.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
5
1
Low quality cheap toy with no joy
1 year ago
Vincent Willis
The seller was too sweet while selling with lots of fake promises. This was told to run an 80 kms single charge with a speed of 45 km per hour however it was restricted to 25 km per hour with a max 45-50 km single charge. The body is cheap material as it cracked in places and the seller refused to replace parts saying it's not under warranty. Too low seat, good for young girls or ladies. Not good for daily commute. Service is average, maintenance seems low. Better and strong options are available in the market. Don't waste your money.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
45 km/charge
Was this review helpful?
10
7
Don't buy
1 year ago
Sachidanand
Don't buy this, waste of money, the riding is very horrible, looking glass broken in just 2 days, cheap quality products, the service is zero, and maintenance is high, 10000 rupees in just 3 months extra pay, don't buy this product.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
30 km/charge
Was this review helpful?
5
2
Bade joy ebike
26 weeks ago
Manojkumar Somabhai Prajapati
Battery-related issues and not solved by this issue dealer and joy ebike plan by baroda gujarat... Dealers and companies do not provide service batteries during battery replacement time....My battery's complaint no cc#59674 dt. 04/03/2024 but to date battery has not been given by Delear/baroda gujarat.Please do not purchage this joy ebike wolf.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
35 km/charge
Tips for other riders
Please do not purchase this joy e bike.
Was this review helpful?
4
1
Waste money on Joy
1 year ago
Pritesh Pathare
DO NOT BUYI bought this vehicle in april 2021. It has troubled me a lot. The built quality is pathetic. The parts are delicate. Battery is horrible. I couldn’t ride 25kms range after a full charge 6 months after the purchase. Now the battery has gone dead and the new battery is costing 38000. Dealership has been giving me reasons and blames us for not using the vehicle properly. I would not recommend any product of this company.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
25 km/charge
Tips for other riders
Return the bike asap.
Was this review helpful?
8
6
Terrible e bike
15 weeks ago
Laxmi
Don't buy. This e-bike in 1year its parts stop working even though this bike's quality is very low.On rainy days it stops working, west of money.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
3
1
Kids ride of too senior people but too costly
23 weeks ago
Varun
Pathetic, not as expected, too costly and a waste of money... Avoid buying this. Battery average pathetic, body pathetic. Avoid buying this even if you have a 40/50 km daily run, the body is too delicate, not at all for the long run, it may be good for elderly people to travel 10/20 km max. It's too lightweight.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
35 km/charge
Was this review helpful?
3
2
Bad poor product
18 weeks ago
Sonubabu
Worst product worst service Chinese item Ban this in India now I am going for fir on this company Fraud product no service fake information only for snatching money Don't buy joy companies' e-bikePoor Chinese products no service after sales.Customer service poor customer care fraudNot logged customer complaints.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
500 km/charge
Was this review helpful?
3
2
Joy e-bike Wolf
8 weeks ago
Vijay Raj Mewara
Worst bike ever purchased, IN just 2000 km running, the bike failed. The whole wiring failed, Headlight, indicator, and Horns are not working. The bike jerks during the ride. Total waste product. The bike body is also vibrating and noisy. Please any other electric bike with a good brand name.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
59 km/charge
Was this review helpful?
2
1
Harrasment to Customers E-bike Joy Dealer Chaskar Enterprise
27 weeks ago
Bharati Makhija
The bike was purchased for Rs 80,000 nine months ago. Its top speed would reach 30 km/h, and the battery wouldn't last more than three days. The daily commute was approximately 12 km. The dealer, Chaskar Enterprise, is pathetic and lacks moral values.The scooter purchased 9 months back covered 2000kms, the battery failed and we returned the battery to Chaskar Enterprise to know the issue. Chaskar Enterprise didn’t open the battery to see what the issue was as they did not have the skilled technicians to do it.After 10 days, we received a video from Chaskar Enterprise, claiming that water damage was the cause of the battery failure.My main contention is: why wasn't the battery opened in front of us to verify the presence of water? It raises doubts about the competency of Chaskar Enterprise's technicians, as our scooter is always parked under a shade and we do not wash the scooter through pipes. As consumers, we deserve transparency, especially when it comes to such significant purchases.Furthermore, I find it unacceptable that the responsibility is being shifted onto us, the consumers. This incident is not isolated but rather indicative of a larger problem with the company's malpractices. The recurring failure of the Joy model is alarming and underscores the need for immediate action.I strongly believe that both Chaskar Enterprise and the company should be held accountable for their actions. Legal action, including the cancellation of licenses, should be pursued to prevent further exploitation of consumers.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
36 km/charge
Was this review helpful?
1
0
Need more improvement
1 year ago
Aditya
Poor in performance the body covers are very poor quality and need more improvement in design not up to the mark the average is just 45 km per charge too with no Pillion company is far behind in research and just uses Chinese component and just assemble product... very poor quality I have never seen such big brand with poor word wizard sorry.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
5
1
Low quality cheap toy with no joy
1 year ago
Vincent Willis
The seller was too sweet while selling with lots of fake promises. This was told to run an 80 kms single charge with a speed of 45 km per hour however it was restricted to 25 km per hour with a max 45-50 km single charge. The body is cheap material as it cracked in places and the seller refused to replace parts saying it's not under warranty. Too low seat, good for young girls or ladies. Not good for daily commute. Service is average, maintenance seems low. Better and strong options are available in the market. Don't waste your money.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
45 km/charge
Was this review helpful?
10
7
Don't buy
1 year ago
Sachidanand
Don't buy this, waste of money, the riding is very horrible, looking glass broken in just 2 days, cheap quality products, the service is zero, and maintenance is high, 10000 rupees in just 3 months extra pay, don't buy this product.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
30 km/charge
Was this review helpful?
5
2
Bade joy ebike
26 weeks ago
Manojkumar Somabhai Prajapati
Battery-related issues and not solved by this issue dealer and joy ebike plan by baroda gujarat... Dealers and companies do not provide service batteries during battery replacement time....My battery's complaint no cc#59674 dt. 04/03/2024 but to date battery has not been given by Delear/baroda gujarat.Please do not purchage this joy ebike wolf.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
35 km/charge
Tips for other riders
Please do not purchase this joy e bike.
Was this review helpful?
4
1
Waste money on Joy
1 year ago
Pritesh Pathare
DO NOT BUYI bought this vehicle in april 2021. It has troubled me a lot. The built quality is pathetic. The parts are delicate. Battery is horrible. I couldn’t ride 25kms range after a full charge 6 months after the purchase. Now the battery has gone dead and the new battery is costing 38000. Dealership has been giving me reasons and blames us for not using the vehicle properly. I would not recommend any product of this company.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
25 km/charge
Tips for other riders
Return the bike asap.
Was this review helpful?
8
6
Terrible e bike
15 weeks ago
Laxmi
Don't buy. This e-bike in 1year its parts stop working even though this bike's quality is very low.On rainy days it stops working, west of money.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
3
1
Kids ride of too senior people but too costly
23 weeks ago
Varun
Pathetic, not as expected, too costly and a waste of money... Avoid buying this. Battery average pathetic, body pathetic. Avoid buying this even if you have a 40/50 km daily run, the body is too delicate, not at all for the long run, it may be good for elderly people to travel 10/20 km max. It's too lightweight.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
35 km/charge
Was this review helpful?
3
2
Bad poor product
18 weeks ago
Sonubabu
Worst product worst service Chinese item Ban this in India now I am going for fir on this company Fraud product no service fake information only for snatching money Don't buy joy companies' e-bikePoor Chinese products no service after sales.Customer service poor customer care fraudNot logged customer complaints.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
500 km/charge
Was this review helpful?
3
2
Joy e-bike Wolf
8 weeks ago
Vijay Raj Mewara
Worst bike ever purchased, IN just 2000 km running, the bike failed. The whole wiring failed, Headlight, indicator, and Horns are not working. The bike jerks during the ride. Total waste product. The bike body is also vibrating and noisy. Please any other electric bike with a good brand name.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
59 km/charge
Was this review helpful?
2
1
Harrasment to Customers E-bike Joy Dealer Chaskar Enterprise
27 weeks ago
Bharati Makhija
The bike was purchased for Rs 80,000 nine months ago. Its top speed would reach 30 km/h, and the battery wouldn't last more than three days. The daily commute was approximately 12 km. The dealer, Chaskar Enterprise, is pathetic and lacks moral values.The scooter purchased 9 months back covered 2000kms, the battery failed and we returned the battery to Chaskar Enterprise to know the issue. Chaskar Enterprise didn’t open the battery to see what the issue was as they did not have the skilled technicians to do it.After 10 days, we received a video from Chaskar Enterprise, claiming that water damage was the cause of the battery failure.My main contention is: why wasn't the battery opened in front of us to verify the presence of water? It raises doubts about the competency of Chaskar Enterprise's technicians, as our scooter is always parked under a shade and we do not wash the scooter through pipes. As consumers, we deserve transparency, especially when it comes to such significant purchases.Furthermore, I find it unacceptable that the responsibility is being shifted onto us, the consumers. This incident is not isolated but rather indicative of a larger problem with the company's malpractices. The recurring failure of the Joy model is alarming and underscores the need for immediate action.I strongly believe that both Chaskar Enterprise and the company should be held accountable for their actions. Legal action, including the cancellation of licenses, should be pursued to prevent further exploitation of consumers.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
36 km/charge
Was this review helpful?
1
0
Need more improvement
1 year ago
Aditya
Poor in performance the body covers are very poor quality and need more improvement in design not up to the mark the average is just 45 km per charge too with no Pillion company is far behind in research and just uses Chinese component and just assemble product... very poor quality I have never seen such big brand with poor word wizard sorry.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
5
1
Low quality cheap toy with no joy
1 year ago
Vincent Willis
The seller was too sweet while selling with lots of fake promises. This was told to run an 80 kms single charge with a speed of 45 km per hour however it was restricted to 25 km per hour with a max 45-50 km single charge. The body is cheap material as it cracked in places and the seller refused to replace parts saying it's not under warranty. Too low seat, good for young girls or ladies. Not good for daily commute. Service is average, maintenance seems low. Better and strong options are available in the market. Don't waste your money.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
45 km/charge
Was this review helpful?
10
7
Don't buy
1 year ago
Sachidanand
Don't buy this, waste of money, the riding is very horrible, looking glass broken in just 2 days, cheap quality products, the service is zero, and maintenance is high, 10000 rupees in just 3 months extra pay, don't buy this product.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
30 km/charge
Was this review helpful?
5
2
Bade joy ebike
26 weeks ago
Manojkumar Somabhai Prajapati
Battery-related issues and not solved by this issue dealer and joy ebike plan by baroda gujarat... Dealers and companies do not provide service batteries during battery replacement time....My battery's complaint no cc#59674 dt. 04/03/2024 but to date battery has not been given by Delear/baroda gujarat.Please do not purchage this joy ebike wolf.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
35 km/charge
Tips for other riders
Please do not purchase this joy e bike.
Was this review helpful?
4
1
Waste money on Joy
1 year ago
Pritesh Pathare
DO NOT BUYI bought this vehicle in april 2021. It has troubled me a lot. The built quality is pathetic. The parts are delicate. Battery is horrible. I couldn’t ride 25kms range after a full charge 6 months after the purchase. Now the battery has gone dead and the new battery is costing 38000. Dealership has been giving me reasons and blames us for not using the vehicle properly. I would not recommend any product of this company.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
25 km/charge
Tips for other riders
Return the bike asap.
Was this review helpful?
8
6
Terrible e bike
15 weeks ago
Laxmi
Don't buy. This e-bike in 1year its parts stop working even though this bike's quality is very low.On rainy days it stops working, west of money.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
3
1
Kids ride of too senior people but too costly
23 weeks ago
Varun
Pathetic, not as expected, too costly and a waste of money... Avoid buying this. Battery average pathetic, body pathetic. Avoid buying this even if you have a 40/50 km daily run, the body is too delicate, not at all for the long run, it may be good for elderly people to travel 10/20 km max. It's too lightweight.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
35 km/charge
Was this review helpful?
3
2
Bad poor product
18 weeks ago
Sonubabu
Worst product worst service Chinese item Ban this in India now I am going for fir on this company Fraud product no service fake information only for snatching money Don't buy joy companies' e-bikePoor Chinese products no service after sales.Customer service poor customer care fraudNot logged customer complaints.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
500 km/charge
Was this review helpful?
3
2
Joy e-bike Wolf
8 weeks ago
Vijay Raj Mewara
Worst bike ever purchased, IN just 2000 km running, the bike failed. The whole wiring failed, Headlight, indicator, and Horns are not working. The bike jerks during the ride. Total waste product. The bike body is also vibrating and noisy. Please any other electric bike with a good brand name.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
59 km/charge
Was this review helpful?
2
1
Harrasment to Customers E-bike Joy Dealer Chaskar Enterprise
27 weeks ago
Bharati Makhija
The bike was purchased for Rs 80,000 nine months ago. Its top speed would reach 30 km/h, and the battery wouldn't last more than three days. The daily commute was approximately 12 km. The dealer, Chaskar Enterprise, is pathetic and lacks moral values.The scooter purchased 9 months back covered 2000kms, the battery failed and we returned the battery to Chaskar Enterprise to know the issue. Chaskar Enterprise didn’t open the battery to see what the issue was as they did not have the skilled technicians to do it.After 10 days, we received a video from Chaskar Enterprise, claiming that water damage was the cause of the battery failure.My main contention is: why wasn't the battery opened in front of us to verify the presence of water? It raises doubts about the competency of Chaskar Enterprise's technicians, as our scooter is always parked under a shade and we do not wash the scooter through pipes. As consumers, we deserve transparency, especially when it comes to such significant purchases.Furthermore, I find it unacceptable that the responsibility is being shifted onto us, the consumers. This incident is not isolated but rather indicative of a larger problem with the company's malpractices. The recurring failure of the Joy model is alarming and underscores the need for immediate action.I strongly believe that both Chaskar Enterprise and the company should be held accountable for their actions. Legal action, including the cancellation of licenses, should be pursued to prevent further exploitation of consumers.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
36 km/charge
Was this review helpful?
1
0
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