OLA Bikes

Buying Experience was good and I m so Exited to buy this , but When I got the delivery We ridded only 30KM Scooter shutdown while riding in mobile app showing your bike is running but scooter not running no any support from ola then i booked a porter tempo to towing my scooter to my home . i had try lots of thing to do reset , i watch YouTube , a video which sent by ola support app but bike is not working next day i had booked appointment for service at vashi Mumbai workshop . after confirmation appointment booked the porter to take service center my scooter finally I reached the service center and submit the paper and appointment. service person told me i have to complete some Necessary process . you please drop your bike at pay and park zone i'll call you then you come . after five days no response when had lodge many complaint then bike taken for service after 3 days i got the call your claim under process take some time then after 5 days when I called him for status , he told me your claim pass But 309 is still balance plz pay . we paid immediate after 5 days got a call he told me your bike battery is down and warranty reject please pay 12000 for battery totally fraud and harassments. never buy ola electric never trust him i ll go in consumer forums for this Froud

I, Sourav Garai purchased a OLA S1 PRO 2 wheeler byke on 24 December 2022. My reservation id is OET-640085614241222-TXY617. My bike engine no is M2SA0115MC0955. My byke registration number is JH05DJ5250,dated on 19.01.2023. As per rule, I am entitled to get a refund of ola byke charger. I have been trying to get the refund since one year. I called the customer care number many times. The concerned finance department is handling the matter carelessly. I am not supposed to get this type of response from ola. Please make arrangements to get my refund as soon as possible. This is my money. The business model is not functioning well. Please take the matter seriously.