TVS Jupiter 125 Price in Mumbai

It's heartbreaking to put this review for tvs it has failed in the service expectations. I had logged the complaint about this bike on June 29 2024 it was just 7 months old when the LH TRIM AND RH TRIM were getting cracked. I called my dealer and made a note of it. They have failed to replace the parts to date I bought the bike from Mumbai and when purchased had they promised me that the service would be provided all over India I bought the bike in Udupi and found this crack occurred I also went to the Udupi tvs showroom they told they can't do above all they were asking to replace the parts with amount payment where else the crack on trim have been occurred due to negligence of the showroom which feeding the parts. Also when you call the customer service center they close the complaint even before it was attended. So funny when I called them they said the complaint was dissolved because we didn't answer the call when asked to check the call recorder they gave an old call recorder and tried to prove that we the customers were at fault. And so it is a closed horrible company and service center as well CEO and MD should give off their paper if they are not able to keep the customer happy.

About the Reviewer

It's exactly one year since we got the scooter. Religiously did all 3 services correctly...
On the second service, we observed the rear alloy wheel was making a sound and hence replaced under warranty.
Just some days before 3rd service found out the starting switch was not working properly and got it replaced under warranty.
3 services were carried out and since the scooter was completed one year ago, a PUCC test ( pollution control) was carried out and the result was 2.5 which is way far above. It should be less than. 5 carbon... Even the pollution control guy was shocked., a new bs6 scooter failing miserably.
Took the scooter to the service center and explained.
Kept the scooter there for 4 days... Fuel Sensor was replaced under warranty...
Again took the scooter pollution control and this time it was ok.. Less than. 5
But we noticed petrol consumption is very high. ( full tank petrol 5 ltr) and it is less than 100. The gauge which previous to servicing was showing 65 was now shuttling between ( when giving throttle it will show 30 to 34 and when we cut throttle it will show 65 - 70 )
Again took the scooter to a service station and they have been looking into it for the past 5 days!!!!
They already replaced the fuel injector and still, the reading jumping up and down. Now they will replace another part!!!
Also rattling from the front I told them for 2 services, but still, it's not ok.
I'm getting annoyed and I'm trying my best to calm down. Since I do have a car, I could manage without a scooter, whenever service people take a scooter for 3 to 4 days.
For an almost new scooter that runs only 2450 km in one year, this should not happen. Tvs are carrying out R & D on customer vehicles. Also at one time, the service guy said at least 5000kms should be run... Funny example!!!
In conclusion, I don't like the scooter.

About the Reviewer

Buying experience is okay. The riding experience is pathetic it looks okay performance is average. The mileage is 50 to 55 and under seat storage is good. The instrument cluster also looks good. Navigation isn't good.
Pros
Mileage
Under-seat storage
Instrument cluster
Cons
Vibration issue
Pickup is poor
Engine quality is pathetic. Didn't expect this from TVS.

About the Reviewer