Hero MotoCorp has announced a five-year warranty on its complete range of two-wheelers. The warranty comprises 5 years or 70,000 km on motorcycles, whichever is earlier and 5 years or 50,000 km on scooters, whichever is earlier.
"Staying true to our splendid legacy, all Hero two-wheelers will now have a 5-year warranty. Hero MotoCorp is the first manufacturer in the country to offer this benefit. It is in tradition of Hero MotoCorp having always led the way in customer service. This announcement is also an expression of our confidence in the unparalleled quality of our products, backed by strong R&D and excellent manufacturing capabilities.” said, Anil Dua, senior vice president, marketing and sales, Hero MotoCorp.
This is the first time a two-wheeler company is offering a warranty scheme with five years duration. The company claims that unique initiative like this will result in strong customer commitment. There may be a possibility of other two-wheeler manufacturers following Hero MotoCorp footsteps and become an industry standard, but at the end it’s the consumer who will benefit the most.