3.4/5
Design and styling
Reliability
Performance
Comfort
Service experience
Maintenance cost
Value for money
Extra Features
Poor service and support
14 weeks ago
Bolli Mahender
I am extremely frustrated with the customer service provided by OLA Electric. My recent experience has been nothing short of disappointing. I opened a ticket (ID: 04397260) and have been waiting for a resolution for several days. Unfortunately, the service center's call waiting time consistently exceeds 15 minutes, and despite multiple attempts to reach them, my calls have often gone unanswered.To make matters worse, I have not received any updates on my ticket for the past three days. The lack of communication and support has been highly frustrating and unprofessional. I hope OLA Electric addresses these issues urgently to improve its customer service experience.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
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1
1
OLA S1
15 weeks ago
Jahanavi
1. Buying experience. Rating: 42. Riding experience. Rating: 43. Details about looks, performance, etc. Looks Rating 5. Performance is not up to the standard4. Servicing and maintenance - Lot of service issues after 1.5 years. No proper response from Ola Care and very bad service. Suddenly it shut down. 5. Pros and Cons: Pro - Petrol charges are saved. Cons: Suddenly it shutdowns, Sudden battery discharge
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Riding Range Reported
110 km/charge
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2
3
Worst experience using ola vehicle (S1 X+)
30 weeks ago
Anu
The vehicle was delivered late after booking and after using for 3months the Ola vehicle, it has started giving problems. There is also proper support and service from Ola customer service. I started hating this vehicle, customers will lose hope if they do so. Very worst experience. It stops suddenly, and don't get started.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
3
1
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