3.4/5
Design and styling
Reliability
Performance
Comfort
Service experience
Maintenance cost
Value for money
Extra Features
Burst product
3 weeks ago
User
The service experience is awful if you face a NY problem in your Ola vehicle then nobody is to hear your voice at a service centre. They will just delay your issue. So it's my suggestion for everyone not to purchase. I have been facing battery issues for the last 6 months. My problem is still the same when I visit at service center nobody listens.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
1
1
Poor service and support
13 weeks ago
Bolli Mahender
I am extremely frustrated with the customer service provided by OLA Electric. My recent experience has been nothing short of disappointing. I opened a ticket (ID: 04397260) and have been waiting for a resolution for several days. Unfortunately, the service center's call waiting time consistently exceeds 15 minutes, and despite multiple attempts to reach them, my calls have often gone unanswered.To make matters worse, I have not received any updates on my ticket for the past three days. The lack of communication and support has been highly frustrating and unprofessional. I hope OLA Electric addresses these issues urgently to improve its customer service experience.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Ridden for (If Owned)
15000+ km
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1
1
OLA S1
13 weeks ago
Jahanavi
1. Buying experience. Rating: 42. Riding experience. Rating: 43. Details about looks, performance, etc. Looks Rating 5. Performance is not up to the standard4. Servicing and maintenance - Lot of service issues after 1.5 years. No proper response from Ola Care and very bad service. Suddenly it shut down. 5. Pros and Cons: Pro - Petrol charges are saved. Cons: Suddenly it shutdowns, Sudden battery discharge
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Ridden for (If Owned)
15000+ km
Was this review helpful?
2
3
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