3.4/5
Design and styling
Reliability
Performance
Comfort
Service experience
Maintenance cost
Value for money
Extra Features
Not able to unlock the scooters handle
2 years ago
Priyanka
Poor service, there is no responsible person who can resolve the issue after purchase.Unable to log the complaint. Ivr calls also do not even attend by the agent.Very very useless support.. I suggest please don't buy ola electric. I have wasted my time and my money.. For emergencies no support from ola scooter also service engineers.
Rating Parameters
(out of 5)
Reliability
Maintenance cost
Extra Features
About the Reviewer
Used it for
Everything
Owned for
< 3 months
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 kms
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19
4
Ola - a cheating company
2 years ago
Sanjeyk Kumar P
I have experienced a worst services provided by the ola Coimbatore region. They were cheating the customers by giving false beliefs. When i know that i have been cheated by the company they convinced me and ask me to put a mail, still now no reply has been received. And also the product that ola s1 pro has been delivered to me. The become worse within the 10 days from the date of delivery which is driven less than 560 kms. They said road assistance will be provided at once you needed . But i got the road assistance more than after 16 hrs. from time that made a complaint. The cheating company ola better shutdown their business instead of giving false belief and worst product to the people..
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
Was this review helpful?
22
0
Worst Scooter Ever Ola S1 X
17 weeks ago
Shanteri Shanbhag
Worst scooter ever...I got this scooter with high expectations after seeing reviews but disappointing experience. Entering the passcode every time to start is a painful experience. My scooter used to switch off automatically after 30 sec while waiting for the signal. Every time I had to enter the passcode again even in the signal..thats very irritating feature. 3-4 times scooter just got off while driving and was not working. Had to restart the scooter every time.. finally one day the scooter broke down and was not working. The beauty of Ola scooter servicing is there is no direct access to any service centre. Its a top mystery...Its the most frustrating experience that anyone can have.. I raised a request for servicing of my scooter on customer service...they responded after 3 days...thankfully my scooter wasn't in the mid of the road...I hope nobody goes through that situation. Finally, they took my scooter to one service center...its been 3-4 days I havent heard from them... Was wondering why electic scooter needs 3-4 days of servicing where as any regular scooter will not take more than a day for any type of servicing in a normal garage... By then its already more than a week I was not using my scooter....I called customer care, received mainly "SORRY" from them and got to know they are also clueless like me...The scooter was moved to different service center after a week and the status i APP is work in progress only....its been 15 days my scooter is in their service center... and I have NO CLUE whats happening with my scooter...customer care doesn't have any details nor they give any contact person details of the service center...no nobody updates of whats the status of the scooter...NOW I am looking for only refund and I dont want to go through any more torture from OLA....
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
Tips for other riders
Dont buy, if you buy just ask for refund...
Was this review helpful?
1
0
City | On-road Price |
---|---|
Kallakurichi | ₹ 1,23,490 |
Vaniyambadi | ₹ 1,23,490 |
Karur | ₹ 1,23,490 |
Ariyalur | ₹ 1,23,490 |
Metupalayam | ₹ 1,23,490 |
Vellore | ₹ 1,23,490 |
Dharapuram | ₹ 1,23,490 |
Arani | ₹ 1,23,490 |
Ooty | ₹ 1,23,490 |
Thanjavur | ₹ 1,23,490 |
Chidambaram | ₹ 1,23,490 |
Hosur | ₹ 1,23,490 |
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