OLA Old Generation S1 2021 Price in Ernakulam

1. The buying experience was good and smooth.
2. Riding is also good, getting good mileage and power
3. Looks good
Now comes the main things why I don't recommend this bike to anyone.
Look at the youtube and online reviews, OLA really suck on service. The service center doesn't even bother to answer your query or resolve it. They are only interested in general service (that's the only thing they know). They say they don't get extra training or manpower to maintain a good service level. We had an issue with breaking and we were behind the Service center for almost a month.
We did escalations via email, Twitter, Facebook, and Instagram, no use. Even tagging the CEO doesn't work out, for each, they will answer we are working on your issue, and it's escalated. But if you ask for how long the escalated issue will go on, they will again say the same comment, no answer for the asked questions. We did follow up for almost 30 + days and then left it. Sold the bike now can't tolerate this f***ng service level.
Best of luck to those who still go for it god save you.
Better to go with any brand company like TVS or Hero even though the range is less, you will have peace of mind. If not wait for their best products to come.

About the Reviewer

Buy Ola electric s1, get the frustration
Useless customer care, promise doorstep service, but I was calling customer care every day for 6 days for the permanent number plate to fix. Thermocol temporary number plate was an innovative idea that I had never seen.No proper coordination, no answer to emails, and no update for complaints. Buying ola electric, buying frustration at your own cost. With the battery fully charged, 90 kg load - 95 km range is safe 160kg load - 85 km range is safe when battery charge at 30km remaining, the mode automatically changes eco mode in which you can't drive above 40km/l.

About the Reviewer

Buying experience.
I booked the scooter for September 2021. The initial promise was that the scooter will be delivered by December.
Well, that never happened. Then ola changed the date to Jan. I paid the full amount in Jan and waited for the scooter. My scooter delivery was supposed to happen before 31st Jan as per the confirmation (this is after multiple changes on the delivery date). Nevertheless, in Feb also nothing gets changed either on the app or in real-time. I did not get any calls or messages from the team.
Month : march:
Nothing changes. No scooter, no delivery, no calls. I tried canceling my scooter. But ola denied cancellation stating the invoice was generated.
Month: April :
Here I am, nothing changes. No delivery, no calls. No cancellation is possible. Ola cheated on my money.
Month may:
Again, the same response from ola. "we are prioritizing your case". My insurance is already active (losing money there). My finance EMI already started (losing money there too). And all they say is we will get back to you.
My suggestion to all those good people who get brainwashed by ola through fake advertisements, " please please please don't buy this". You really don't want to go through the frustration that I am going through.

About the Reviewer