3.4/5
Design and styling
Reliability
Performance
Comfort
Service experience
Maintenance cost
Value for money
Extra Features
Poor service and support
14 weeks ago
Bolli Mahender
I am extremely frustrated with the customer service provided by OLA Electric. My recent experience has been nothing short of disappointing. I opened a ticket (ID: 04397260) and have been waiting for a resolution for several days. Unfortunately, the service center's call waiting time consistently exceeds 15 minutes, and despite multiple attempts to reach them, my calls have often gone unanswered.To make matters worse, I have not received any updates on my ticket for the past three days. The lack of communication and support has been highly frustrating and unprofessional. I hope OLA Electric addresses these issues urgently to improve its customer service experience.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
1
1
My experience with ola s1
1 year ago
Harshit Mishra
My experience is so good with ola s1 scooter is the best scooter at this price point. Speed and many of the features are provided at this price. Ola s1 is one of the best electric scooter in India with many features and a waterproof display. One of the best is their speakers which help to make this more attractive and attentive.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
7
15
OLA S1
15 weeks ago
Jahanavi
1. Buying experience. Rating: 42. Riding experience. Rating: 43. Details about looks, performance, etc. Looks Rating 5. Performance is not up to the standard4. Servicing and maintenance - Lot of service issues after 1.5 years. No proper response from Ola Care and very bad service. Suddenly it shut down. 5. Pros and Cons: Pro - Petrol charges are saved. Cons: Suddenly it shutdowns, Sudden battery discharge
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Riding Range Reported
110 km/charge
Was this review helpful?
2
3
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