3.4/5
Design and styling
Reliability
Performance
Comfort
Service experience
Maintenance cost
Value for money
Extra Features
Buying frustration not ola
2 years ago
Viswalingam
Buy Ola electric s1, get the frustrationUseless customer care, promise doorstep service, but I was calling customer care every day for 6 days for the permanent number plate to fix. Thermocol temporary number plate was an innovative idea that I had never seen.No proper coordination, no answer to emails, and no update for complaints. Buying ola electric, buying frustration at your own cost. With the battery fully charged, 90 kg load - 95 km range is safe 160kg load - 85 km range is safe when battery charge at 30km remaining, the mode automatically changes eco mode in which you can't drive above 40km/l.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
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42
5
Ola a new acronym for the word fraud
2 years ago
Arjun T
Buying experience.I booked the scooter for September 2021. The initial promise was that the scooter will be delivered by December. Well, that never happened. Then ola changed the date to Jan. I paid the full amount in Jan and waited for the scooter. My scooter delivery was supposed to happen before 31st Jan as per the confirmation (this is after multiple changes on the delivery date). Nevertheless, in Feb also nothing gets changed either on the app or in real-time. I did not get any calls or messages from the team.Month : march:Nothing changes. No scooter, no delivery, no calls. I tried canceling my scooter. But ola denied cancellation stating the invoice was generated.Month: April :Here I am, nothing changes. No delivery, no calls. No cancellation is possible. Ola cheated on my money.Month may:Again, the same response from ola. "we are prioritizing your case". My insurance is already active (losing money there). My finance EMI already started (losing money there too). And all they say is we will get back to you. My suggestion to all those good people who get brainwashed by ola through fake advertisements, " please please please don't buy this". You really don't want to go through the frustration that I am going through.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Used it for
Everything
Owned for
Never owned
Ridden for (If Owned)
Never Owned
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53
4
Worst Scooter Ever Ola S1 X
17 weeks ago
Shanteri Shanbhag
Worst scooter ever...I got this scooter with high expectations after seeing reviews but disappointing experience. Entering the passcode every time to start is a painful experience. My scooter used to switch off automatically after 30 sec while waiting for the signal. Every time I had to enter the passcode again even in the signal..thats very irritating feature. 3-4 times scooter just got off while driving and was not working. Had to restart the scooter every time.. finally one day the scooter broke down and was not working. The beauty of Ola scooter servicing is there is no direct access to any service centre. Its a top mystery...Its the most frustrating experience that anyone can have.. I raised a request for servicing of my scooter on customer service...they responded after 3 days...thankfully my scooter wasn't in the mid of the road...I hope nobody goes through that situation. Finally, they took my scooter to one service center...its been 3-4 days I havent heard from them... Was wondering why electic scooter needs 3-4 days of servicing where as any regular scooter will not take more than a day for any type of servicing in a normal garage... By then its already more than a week I was not using my scooter....I called customer care, received mainly "SORRY" from them and got to know they are also clueless like me...The scooter was moved to different service center after a week and the status i APP is work in progress only....its been 15 days my scooter is in their service center... and I have NO CLUE whats happening with my scooter...customer care doesn't have any details nor they give any contact person details of the service center...no nobody updates of whats the status of the scooter...NOW I am looking for only refund and I dont want to go through any more torture from OLA....
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
Tips for other riders
Dont buy, if you buy just ask for refund...
Was this review helpful?
1
0
City | On-road Price |
---|---|
Coorg | ₹ 1,23,169 |
Holenarasipur | ₹ 1,23,169 |
Mysore | ₹ 1,23,169 |
Tiptur | ₹ 1,23,169 |
Mangalore | ₹ 1,23,169 |
Karkala | ₹ 1,23,169 |
Bhadravati | ₹ 1,23,169 |
Sakleshpura | ₹ 1,23,169 |
Channarayapattana | ₹ 1,23,169 |
Mandya | ₹ 1,23,169 |
Kodagu | ₹ 1,23,169 |
Madikeri | ₹ 1,23,169 |
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