3.4/5
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Burst product
3 weeks ago
User
The service experience is awful if you face a NY problem in your Ola vehicle then nobody is to hear your voice at a service centre. They will just delay your issue. So it's my suggestion for everyone not to purchase. I have been facing battery issues for the last 6 months. My problem is still the same when I visit at service center nobody listens.
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(out of 5)
Design and styling
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0-5000 km
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Worth for money
2 weeks ago
Mohd Junaid
I would suggest patience as as you mentioned prices can go up and down, what is the point of them setting a price now knowing for at least 2 years no one would need a paid battery change Another scooter had the same number of bugs if not more when it came out. I don't think their product is that much worse than Ather's in comparison to what they have put out initially. It would come down to how quickly they can follow up and fix the bugs. The users need to hold Ola accountable similar to how we hold our politicians accountable to their poll promises.
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(out of 5)
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0-5000 km
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worse with the Ola team as well as with Ola S1 Pro performance
36 weeks ago
Swadesh Prakash
I have purchased the OLA S1 Pro Gen 2 in Gurugram. It is one of the costliest EV 2-wheelers in India as of now. 1. First of all the delivery experience is the worst, it took more than one month for delivery. The Ola team asked me to pick up this vehicle from Mahipalpur, Store which is in Delhi. When I received the bike, it didn't start. The brand-new vehicle was not functional during delivery. I waited for the next one week and then they asked me to collect the vehicle from the nearest hub in Gurugram this time. This time the bike was functional but it was very poorly handled and multiple scratches were there. 2. They have charged for the helmet but they refused to give the helmet along with the vehicle. Even though they provided the bill for the Helmet (costing INR 691.) but didn't provide any helmet to me. 3. The very next day when I charged the vehicle 100% and ran it in Normal mode with 70kg rider weight in city + highway, it ran only 62 km in normal mode and a further 10km in eco mode (with very limited) and the battery was fully discharged to 0%, while they claim 142 km range in Normal mode. And once it is discharged its handle will be locked and the display will be off, and as it is keyless you can't do anything.4. Most funniest thing is they charged INR 2887 customer handling charges as well for my worst vehicle delivery experience. For anything you request, they will answer, we don't have staff; even to clean your vehicle during delivery. The overall experience is worse with the Ola team as well as with Ola S1 Pro performance. You are going to waste your INR 162634 if you are going to buy it.
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(out of 5)
Design and styling
Reliability
Comfort
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Value for money
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Ridden for (If Owned)
0-5000 km
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