3.4/5
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Ola scooter not delivered after more than two-and-a-half months of payment - worst experince in my whole life
1 year ago
Joseph K John
I booked a ola s1 electric scooter on 18.03.2023 in my wife's name, from ola showroom situated at m g road, Thrissur on 18.03.2023 after making an upfront payment of rs.1,27,926/-, through one of salesperson present in showroom, mr charles. The scooter was registered 25.03.2023 and the registration certificate was visible in ola app downloaded in the wife's mobile. The registration number of the scooter registered with rto, thrissur. However, the scooter registered in my wife's name has not been handed over to her despite an elapse of more than two-and-a-half months after the payment. Our repeated enquiries with the ola showroom at mg road thrissur have not yielded any results so far. What i could gather from my sources is that the scooter registered in my wife's name had a fall while transported and it is badly damaged. In fact, ola people are tight-lipped over the matter and till now I have not been informed as to why scooter registered in my name nearly two-and-a-half months ago has not been delivered to me. It is reliably learnt that customers who booked the scooter months after my booking have provided scooters. It is now learnt that ola is delivering scooters to the customers within 3 days of booking. We had booked the scooter only in the hope of getting delivery within 2-3 weeks of booking, as has been informed by the showroom people and if this sort of poor service of ola had been known to us beforehand, we would have never booked the scooter. If this is the kind of service they are providing us before the delivery of the scooter, what can I expect after delivery? So the worst is yet to come after the delivery of the scooter. Never trust ola electric scooters and never buy a scooter from them or else you will be their next victim. This is the worst experience in my whole life in booking a vehicle.
Rating Parameters
(out of 5)
Design and styling
Service experience
Value for money
About the Reviewer
Used it for
Everything
Owned for
Never owned
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Never Owned
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13
3
Experience
1 year ago
Muhsin
This scooter is an amazing one because of its wonderful technology. Best experience on the music system and variety of riding modes. You can by this you get all the details. Service and maintenance are available at Ola services and more profit the petrol vehicles and EV vehicles only ola you can buy and enjoy with Ola.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Tours
Owned for
Never owned
Ridden for (If Owned)
Never Owned
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4
5
Value for money - eco friendly high performance bike
2 years ago
N Jayaprakash
I booked my ola s! and paid advance of 20k, waiting for test ride in a nearby city or at pollachi. I am impressed with specifications compare to other electric scooters. If i am correct initially ola claimed that batteries are removable, now understand it cannot be. Initially had some issues with the website but their customer support used to give call immediately and clarify doubts. Riding experience can be shared on having a test ride. Looks and performance looks to be good . Service and maintenance yet to be experienced. Pros - good rage for daily commuters, we support for a green world, good response from customer support. Cons: ola has not updated the test centers, delivery slot given to me is 1st to 31st dec,21. Have doubt by looking at the way it moves. No manual key is provided, all controls with smart phone. If I miss my smart phone what s the alternate. If other than me if my family members want to ride they should have app in their phone . Elderly person who has no knowledge on smart phone cannot use the vehicle. Some best solution to be suggested by ola
About the Reviewer
Used it for
Occasional Commute
Owned for
Never owned
Ridden for (If Owned)
Never Owned
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11
26
City | On-road Price |
---|---|
Coorg | ₹ 1,23,169 |
Gonikoppal | ₹ 1,23,169 |
Sakleshpura | ₹ 1,23,169 |
Channarayapattana | ₹ 1,23,169 |
Mandya | ₹ 1,23,169 |
Holenarasipur | ₹ 1,23,169 |
Mysore | ₹ 1,23,169 |
Tiptur | ₹ 1,23,169 |
Mangalore | ₹ 1,23,169 |
Madikeri | ₹ 1,23,169 |
Puttur | ₹ 1,23,169 |
Ramanagara | ₹ 1,23,169 |
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