OLA Old Generation S1 2021 Price in Mallapuram

Worst scooter ever...I got this scooter with high expectations after seeing reviews but disappointing experience. Entering the passcode every time to start is a painful experience. My scooter used to switch off automatically after 30 sec while waiting for the signal. Every time I had to enter the passcode again even in the signal..thats very irritating feature. 3-4 times scooter just got off while driving and was not working. Had to restart the scooter every time.. finally one day the scooter broke down and was not working.
The beauty of Ola scooter servicing is there is no direct access to any service centre. Its a top mystery...Its the most frustrating experience that anyone can have.. I raised a request for servicing of my scooter on customer service...they responded after 3 days...thankfully my scooter wasn't in the mid of the road...I hope nobody goes through that situation. Finally, they took my scooter to one service center...its been 3-4 days I havent heard from them... Was wondering why electic scooter needs 3-4 days of servicing where as any regular scooter will not take more than a day for any type of servicing in a normal garage... By then its already more than a week I was not using my scooter....I called customer care, received mainly "SORRY" from them and got to know they are also clueless like me...The scooter was moved to different service center after a week and the status i APP is work in progress only....its been 15 days my scooter is in their service center... and I have NO CLUE whats happening with my scooter...customer care doesn't have any details nor they give any contact person details of the service center...no nobody updates of whats the status of the scooter...
NOW I am looking for only refund and I dont want to go through any more torture from OLA....

About the Reviewer

Very bad service. My scooter stop running after 6 months and now it's in Yelahanka service centre for more than 1 month.
Worst experience in service and customer care. There is no escalation possible. Complaints on customer care has no actions. They just close the complaints after sometime.
I also has ola care plan. No use of it. After my scooter breakdown, it took 15 days to pick-up.

About the Reviewer

Will not recommend Ola to anyone at all. From the day I booked it I have only been facing issues. First of all, I got my delivery 3-4 months later than the delivery date given to me. After that, the performance is absolutely poor. It has randomly stopped in the middle of the road multiple times, service request is not answered promptly. The service team is horrible, on random days the bike does not turn on for hours. Once I needed Ola on-road assistance since my bike stopped and the handle got locked, they responded to me after 3 days for on-road assistance. Please save your money and save yourself the pain and don’t buy anything from Ola brand. Worst experience of my life and what. Waste of money.

About the Reviewer