3.4/5
Design and styling
Reliability
Performance
Comfort
Service experience
Maintenance cost
Value for money
Extra Features
Burst product
3 weeks ago
User
The service experience is awful if you face a NY problem in your Ola vehicle then nobody is to hear your voice at a service centre. They will just delay your issue. So it's my suggestion for everyone not to purchase. I have been facing battery issues for the last 6 months. My problem is still the same when I visit at service center nobody listens.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
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1
1
Ola S1Pro
23 weeks ago
K Phanikar
Owned the vehicle in the month of January 2024. Met with the accident in the month of March. Took 3 months for repair with the worst repair services and the vehicle is not fitted as showroom fixing and the technician said they can't replace it as same as the new vehicle and no screws fitted complete body loose sounds after keeping the vehicle for almost 3 months.
Rating Parameters
(out of 5)
Design and styling
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
3400kk
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3
0
Poor service and support
13 weeks ago
Bolli Mahender
I am extremely frustrated with the customer service provided by OLA Electric. My recent experience has been nothing short of disappointing. I opened a ticket (ID: 04397260) and have been waiting for a resolution for several days. Unfortunately, the service center's call waiting time consistently exceeds 15 minutes, and despite multiple attempts to reach them, my calls have often gone unanswered.To make matters worse, I have not received any updates on my ticket for the past three days. The lack of communication and support has been highly frustrating and unprofessional. I hope OLA Electric addresses these issues urgently to improve its customer service experience.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
1
1
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