OLA Old Generation S1 2021 Price in Narasapur

Owned the vehicle in the month of January 2024. Met with the accident in the month of March. Took 3 months for repair with the worst repair services and the vehicle is not fitted as showroom fixing and the technician said they can't replace it as same as the new vehicle and no screws fitted complete body loose sounds after keeping the vehicle for almost 3 months.

About the Reviewer

I am extremely frustrated with the customer service provided by OLA Electric. My recent experience has been nothing short of disappointing. I opened a ticket (ID: 04397260) and have been waiting for a resolution for several days. Unfortunately, the service center's call waiting time consistently exceeds 15 minutes, and despite multiple attempts to reach them, my calls have often gone unanswered.
To make matters worse, I have not received any updates on my ticket for the past three days. The lack of communication and support has been highly frustrating and unprofessional. I hope OLA Electric addresses these issues urgently to improve its customer service experience.

About the Reviewer

1. Buying experience. Rating: 4
2. Riding experience. Rating: 4
3. Details about looks, performance, etc. Looks Rating 5. Performance is not up to the standard
4. Servicing and maintenance - Lot of service issues after 1.5 years. No proper response from Ola Care and very bad service. Suddenly it shut down.
5. Pros and Cons: Pro - Petrol charges are saved. Cons: Suddenly it shutdowns, Sudden battery discharge

About the Reviewer