3.4/5
Design and styling
Reliability
Performance
Comfort
Service experience
Maintenance cost
Value for money
Extra Features
OLA Old Generation S1 2021
11 weeks ago
Abhijith
Totally wasteNo service ( if the vehicle wants any minor service then we want to wait for at least 20 days )The service center has 2 or 3 staff only for 100's of bikeNot recommended for anyone.Please go for another electrical vehicle.We can't trust this company any more, serious issue facing day by day. Ola worst experience
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
10000-15000 kms
Ridden for (If Owned)
5000-15000 km
Tips for other riders
No
Was this review helpful?
2
1
Horrible service support ever seen in life
28 weeks ago
Sanu
1. The buying experience was good and smooth.2. Riding is also good, getting good mileage and power3. Looks goodNow comes the main things why I don't recommend this bike to anyone. Look at the youtube and online reviews, OLA really suck on service. The service center doesn't even bother to answer your query or resolve it. They are only interested in general service (that's the only thing they know). They say they don't get extra training or manpower to maintain a good service level. We had an issue with breaking and we were behind the Service center for almost a month. We did escalations via email, Twitter, Facebook, and Instagram, no use. Even tagging the CEO doesn't work out, for each, they will answer we are working on your issue, and it's escalated. But if you ask for how long the escalated issue will go on, they will again say the same comment, no answer for the asked questions. We did follow up for almost 30 + days and then left it. Sold the bike now can't tolerate this f***ng service level.Best of luck to those who still go for it god save you.Better to go with any brand company like TVS or Hero even though the range is less, you will have peace of mind. If not wait for their best products to come.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Ridden for (If Owned)
15000+ km
Was this review helpful?
3
0
Value for money - eco friendly high performance bike
2 years ago
N Jayaprakash
I booked my ola s! and paid advance of 20k, waiting for test ride in a nearby city or at pollachi. I am impressed with specifications compare to other electric scooters. If i am correct initially ola claimed that batteries are removable, now understand it cannot be. Initially had some issues with the website but their customer support used to give call immediately and clarify doubts. Riding experience can be shared on having a test ride. Looks and performance looks to be good . Service and maintenance yet to be experienced. Pros - good rage for daily commuters, we support for a green world, good response from customer support. Cons: ola has not updated the test centers, delivery slot given to me is 1st to 31st dec,21. Have doubt by looking at the way it moves. No manual key is provided, all controls with smart phone. If I miss my smart phone what s the alternate. If other than me if my family members want to ride they should have app in their phone . Elderly person who has no knowledge on smart phone cannot use the vehicle. Some best solution to be suggested by ola
About the Reviewer
Used it for
Occasional Commute
Owned for
Never owned
Ridden for (If Owned)
Never Owned
Was this review helpful?
11
26
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