OLA Old Generation S1 2021 Price in Tirur

I booked a ola s1 electric scooter on 18.03.2023 in my wife's name, from ola showroom situated at m g road, Thrissur on 18.03.2023 after making an upfront payment of rs.1,27,926/-, through one of salesperson present in showroom, mr charles. The scooter was registered 25.03.2023 and the registration certificate was visible in ola app downloaded in the wife's mobile. The registration number of the scooter registered with rto, thrissur. However, the scooter registered in my wife's name has not been handed over to her despite an elapse of more than two-and-a-half months after the payment. Our repeated enquiries with the ola showroom at mg road thrissur have not yielded any results so far. What i could gather from my sources is that the scooter registered in my wife's name had a fall while transported and it is badly damaged. In fact, ola people are tight-lipped over the matter and till now I have not been informed as to why scooter registered in my name nearly two-and-a-half months ago has not been delivered to me. It is reliably learnt that customers who booked the scooter months after my booking have provided scooters. It is now learnt that ola is delivering scooters to the customers within 3 days of booking. We had booked the scooter only in the hope of getting delivery within 2-3 weeks of booking, as has been informed by the showroom people and if this sort of poor service of ola had been known to us beforehand, we would have never booked the scooter. If this is the kind of service they are providing us before the delivery of the scooter, what can I expect after delivery? So the worst is yet to come after the delivery of the scooter. Never trust ola electric scooters and never buy a scooter from them or else you will be their next victim. This is the worst experience in my whole life in booking a vehicle.

About the Reviewer

1. The buying experience was good and smooth.
2. Riding is also good, getting good mileage and power
3. Looks good
Now comes the main things why I don't recommend this bike to anyone.
Look at the youtube and online reviews, OLA really suck on service. The service center doesn't even bother to answer your query or resolve it. They are only interested in general service (that's the only thing they know). They say they don't get extra training or manpower to maintain a good service level. We had an issue with breaking and we were behind the Service center for almost a month.
We did escalations via email, Twitter, Facebook, and Instagram, no use. Even tagging the CEO doesn't work out, for each, they will answer we are working on your issue, and it's escalated. But if you ask for how long the escalated issue will go on, they will again say the same comment, no answer for the asked questions. We did follow up for almost 30 + days and then left it. Sold the bike now can't tolerate this f***ng service level.
Best of luck to those who still go for it god save you.
Better to go with any brand company like TVS or Hero even though the range is less, you will have peace of mind. If not wait for their best products to come.

About the Reviewer

This scooter is an amazing one because of its wonderful technology. Best experience on the music system and variety of riding modes. You can by this you get all the details. Service and maintenance are available at Ola services and more profit the petrol vehicles and EV vehicles only ola you can buy and enjoy with Ola.

About the Reviewer