3.4/5
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Ola scooter not delivered after more than two-and-a-half months of payment - worst experince in my whole life
1 year ago
Joseph K John
I booked a ola s1 electric scooter on 18.03.2023 in my wife's name, from ola showroom situated at m g road, Thrissur on 18.03.2023 after making an upfront payment of rs.1,27,926/-, through one of salesperson present in showroom, mr charles. The scooter was registered 25.03.2023 and the registration certificate was visible in ola app downloaded in the wife's mobile. The registration number of the scooter registered with rto, thrissur. However, the scooter registered in my wife's name has not been handed over to her despite an elapse of more than two-and-a-half months after the payment. Our repeated enquiries with the ola showroom at mg road thrissur have not yielded any results so far. What i could gather from my sources is that the scooter registered in my wife's name had a fall while transported and it is badly damaged. In fact, ola people are tight-lipped over the matter and till now I have not been informed as to why scooter registered in my name nearly two-and-a-half months ago has not been delivered to me. It is reliably learnt that customers who booked the scooter months after my booking have provided scooters. It is now learnt that ola is delivering scooters to the customers within 3 days of booking. We had booked the scooter only in the hope of getting delivery within 2-3 weeks of booking, as has been informed by the showroom people and if this sort of poor service of ola had been known to us beforehand, we would have never booked the scooter. If this is the kind of service they are providing us before the delivery of the scooter, what can I expect after delivery? So the worst is yet to come after the delivery of the scooter. Never trust ola electric scooters and never buy a scooter from them or else you will be their next victim. This is the worst experience in my whole life in booking a vehicle.
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(out of 5)
Design and styling
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
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13
3
Experience
1 year ago
Muhsin
This scooter is an amazing one because of its wonderful technology. Best experience on the music system and variety of riding modes. You can by this you get all the details. Service and maintenance are available at Ola services and more profit the petrol vehicles and EV vehicles only ola you can buy and enjoy with Ola.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
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4
5
Buying frustration not ola
2 years ago
Viswalingam
Buy Ola electric s1, get the frustrationUseless customer care, promise doorstep service, but I was calling customer care every day for 6 days for the permanent number plate to fix. Thermocol temporary number plate was an innovative idea that I had never seen.No proper coordination, no answer to emails, and no update for complaints. Buying ola electric, buying frustration at your own cost. With the battery fully charged, 90 kg load - 95 km range is safe 160kg load - 85 km range is safe when battery charge at 30km remaining, the mode automatically changes eco mode in which you can't drive above 40km/l.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
95 km/charge
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42
5
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