User Review of Old Generation S1 2021 by Sameer Punjabi

Since bought the scooter it has broken down several times, software problems frequently. Repair and maintenance support is zero. One should never buy OLA scooters. We are feeling cheated after buying this scooter. It has zero support service. Reliability is zero. So ]please don't buy an OLA scooter. There is a big problem in OLA.

About the Reviewer

Total scrappy scooter! It broke down on the first day itself after 20 km. They repaired it but did not repair the sensor issue saying I will have to take the scooter to the service centre. After that, I tried booking a slot through their app but even after 2 months haven’t been able to book a slot yet. Again after 125 km, it broke down showing a “network issue”. It has acceleration issues and stops when I brake a bit harder. Total scrap and I recommend not to buy this pile of shi*. Help in closing down this Bakwas fraud company

About the Reviewer

Don't waste your money to buy an Ola scooter. The built quality is very poor and after selling, the service is worse so please don't buy an Ola scooter. I waist my 1.6 lakh please you don't waste your money. I have ridden my bike only for less than 3000 km and have gone to the service center 4 times and it takes 10 days to solve a small problem.

About the Reviewer

Services and quality are Poor. The service station is too far and the technical not proper. After buying 2 times hold on the road. We have returned the scooter to OLA on dt. 23.08.24, But management still checking the fault. Our big mistake was to purchase the same. Waste of money.

About the Reviewer

Pathetic after-sales service, within 5 months the scooter had a fault not drivable, there was no response from the call center, emergency service asked for extra Ola care but no service was given by the contracted vendor Roadzen last 2 days no one was ready to give any solution, absolutely waste of 1.25 lakh, no one should buy this product at all. Fraud company, never fall into the trap

About the Reviewer

Totally waste
No service ( if the vehicle wants any minor service then we want to wait for at least 20 days )
The service center has 2 or 3 staff only for 100's of bike
Not recommended for anyone.
Please go for another electrical vehicle.
We can't trust this company any more, serious issue facing day by day.
Ola worst experience

About the Reviewer

If you are thinking you are buying a cost-saving two-wheeler then don't go for this because you can save money but you will lose the wheels itself.
I bought it 3 months I am hardly able to run 10 days because it's frequently not working due to some sensor getting dust, sometimes it's just not starting because break issue, side stand issue, software issues, and solutions are only service center with an appointment on call and their call center waiting time at least 30-50 minutes during the day.
This is not a scooter but this is a mountain of trouble.

About the Reviewer

I am extremely frustrated with the customer service provided by OLA Electric. My recent experience has been nothing short of disappointing. I opened a ticket (ID: 04397260) and have been waiting for a resolution for several days. Unfortunately, the service center's call waiting time consistently exceeds 15 minutes, and despite multiple attempts to reach them, my calls have often gone unanswered.
To make matters worse, I have not received any updates on my ticket for the past three days. The lack of communication and support has been highly frustrating and unprofessional. I hope OLA Electric addresses these issues urgently to improve its customer service experience.

About the Reviewer

1. Buying experience. Rating: 4
2. Riding experience. Rating: 4
3. Details about looks, performance, etc. Looks Rating 5. Performance is not up to the standard
4. Servicing and maintenance - Lot of service issues after 1.5 years. No proper response from Ola Care and very bad service. Suddenly it shut down.
5. Pros and Cons: Pro - Petrol charges are saved. Cons: Suddenly it shutdowns, Sudden battery discharge

About the Reviewer

Since bought the scooter it has broken down several times, software problems frequently. Repair and maintenance support is zero. One should never buy OLA scooters. We are feeling cheated after buying this scooter. It has zero support service. Reliability is zero. So ]please don't buy an OLA scooter. There is a big problem in OLA.

About the Reviewer

Total scrappy scooter! It broke down on the first day itself after 20 km. They repaired it but did not repair the sensor issue saying I will have to take the scooter to the service centre. After that, I tried booking a slot through their app but even after 2 months haven’t been able to book a slot yet. Again after 125 km, it broke down showing a “network issue”. It has acceleration issues and stops when I brake a bit harder. Total scrap and I recommend not to buy this pile of shi*. Help in closing down this Bakwas fraud company

About the Reviewer

Don't waste your money to buy an Ola scooter. The built quality is very poor and after selling, the service is worse so please don't buy an Ola scooter. I waist my 1.6 lakh please you don't waste your money. I have ridden my bike only for less than 3000 km and have gone to the service center 4 times and it takes 10 days to solve a small problem.

About the Reviewer

Services and quality are Poor. The service station is too far and the technical not proper. After buying 2 times hold on the road. We have returned the scooter to OLA on dt. 23.08.24, But management still checking the fault. Our big mistake was to purchase the same. Waste of money.

About the Reviewer

Pathetic after-sales service, within 5 months the scooter had a fault not drivable, there was no response from the call center, emergency service asked for extra Ola care but no service was given by the contracted vendor Roadzen last 2 days no one was ready to give any solution, absolutely waste of 1.25 lakh, no one should buy this product at all. Fraud company, never fall into the trap

About the Reviewer

Totally waste
No service ( if the vehicle wants any minor service then we want to wait for at least 20 days )
The service center has 2 or 3 staff only for 100's of bike
Not recommended for anyone.
Please go for another electrical vehicle.
We can't trust this company any more, serious issue facing day by day.
Ola worst experience

About the Reviewer

If you are thinking you are buying a cost-saving two-wheeler then don't go for this because you can save money but you will lose the wheels itself.
I bought it 3 months I am hardly able to run 10 days because it's frequently not working due to some sensor getting dust, sometimes it's just not starting because break issue, side stand issue, software issues, and solutions are only service center with an appointment on call and their call center waiting time at least 30-50 minutes during the day.
This is not a scooter but this is a mountain of trouble.

About the Reviewer

I am extremely frustrated with the customer service provided by OLA Electric. My recent experience has been nothing short of disappointing. I opened a ticket (ID: 04397260) and have been waiting for a resolution for several days. Unfortunately, the service center's call waiting time consistently exceeds 15 minutes, and despite multiple attempts to reach them, my calls have often gone unanswered.
To make matters worse, I have not received any updates on my ticket for the past three days. The lack of communication and support has been highly frustrating and unprofessional. I hope OLA Electric addresses these issues urgently to improve its customer service experience.

About the Reviewer

1. Buying experience. Rating: 4
2. Riding experience. Rating: 4
3. Details about looks, performance, etc. Looks Rating 5. Performance is not up to the standard
4. Servicing and maintenance - Lot of service issues after 1.5 years. No proper response from Ola Care and very bad service. Suddenly it shut down.
5. Pros and Cons: Pro - Petrol charges are saved. Cons: Suddenly it shutdowns, Sudden battery discharge

About the Reviewer

Since bought the scooter it has broken down several times, software problems frequently. Repair and maintenance support is zero. One should never buy OLA scooters. We are feeling cheated after buying this scooter. It has zero support service. Reliability is zero. So ]please don't buy an OLA scooter. There is a big problem in OLA.

About the Reviewer

Total scrappy scooter! It broke down on the first day itself after 20 km. They repaired it but did not repair the sensor issue saying I will have to take the scooter to the service centre. After that, I tried booking a slot through their app but even after 2 months haven’t been able to book a slot yet. Again after 125 km, it broke down showing a “network issue”. It has acceleration issues and stops when I brake a bit harder. Total scrap and I recommend not to buy this pile of shi*. Help in closing down this Bakwas fraud company

About the Reviewer

Don't waste your money to buy an Ola scooter. The built quality is very poor and after selling, the service is worse so please don't buy an Ola scooter. I waist my 1.6 lakh please you don't waste your money. I have ridden my bike only for less than 3000 km and have gone to the service center 4 times and it takes 10 days to solve a small problem.

About the Reviewer

Services and quality are Poor. The service station is too far and the technical not proper. After buying 2 times hold on the road. We have returned the scooter to OLA on dt. 23.08.24, But management still checking the fault. Our big mistake was to purchase the same. Waste of money.

About the Reviewer

Pathetic after-sales service, within 5 months the scooter had a fault not drivable, there was no response from the call center, emergency service asked for extra Ola care but no service was given by the contracted vendor Roadzen last 2 days no one was ready to give any solution, absolutely waste of 1.25 lakh, no one should buy this product at all. Fraud company, never fall into the trap

About the Reviewer

Totally waste
No service ( if the vehicle wants any minor service then we want to wait for at least 20 days )
The service center has 2 or 3 staff only for 100's of bike
Not recommended for anyone.
Please go for another electrical vehicle.
We can't trust this company any more, serious issue facing day by day.
Ola worst experience

About the Reviewer

If you are thinking you are buying a cost-saving two-wheeler then don't go for this because you can save money but you will lose the wheels itself.
I bought it 3 months I am hardly able to run 10 days because it's frequently not working due to some sensor getting dust, sometimes it's just not starting because break issue, side stand issue, software issues, and solutions are only service center with an appointment on call and their call center waiting time at least 30-50 minutes during the day.
This is not a scooter but this is a mountain of trouble.

About the Reviewer

I am extremely frustrated with the customer service provided by OLA Electric. My recent experience has been nothing short of disappointing. I opened a ticket (ID: 04397260) and have been waiting for a resolution for several days. Unfortunately, the service center's call waiting time consistently exceeds 15 minutes, and despite multiple attempts to reach them, my calls have often gone unanswered.
To make matters worse, I have not received any updates on my ticket for the past three days. The lack of communication and support has been highly frustrating and unprofessional. I hope OLA Electric addresses these issues urgently to improve its customer service experience.

About the Reviewer

1. Buying experience. Rating: 4
2. Riding experience. Rating: 4
3. Details about looks, performance, etc. Looks Rating 5. Performance is not up to the standard
4. Servicing and maintenance - Lot of service issues after 1.5 years. No proper response from Ola Care and very bad service. Suddenly it shut down.
5. Pros and Cons: Pro - Petrol charges are saved. Cons: Suddenly it shutdowns, Sudden battery discharge

About the Reviewer