User Review of S1 Air by Subhasis Chatterjee

Never buy this bike we are regretting after getting it because it has 100 problems in it.
The main problem is there don't have enough service stations due to which customers are suffering a lot. We got this bike after 1 month from the service station for a very small defect. Hands my father had to travel by external transport daily to the office.

About the Reviewer

We all know enough about the OLA experience. But today, let me tell you my personal experience with this vehicle. We have bought this vehicle exactly one year ago. Some of the common issues were :
1. It switched to parking mode while running.
2. The screen didn't respond when it rained.
3. Everything except the accelerator and brakes were unresponsive at times and I had to stop the scooter and reboot it 2-3 times.
The FUNNIEST PART is - the major issue came up exactly on the 1st anniversary of our scooter.
The battery has degraded in just one year. (Please note that we handled the scooter very gently and took good care.)
The issue is: that the last 10% of battery (90% - 100%) was as if it didn’t exist at all.
1. After a full charge, the battery would drop by 2-3% even without the scooter being used.
2. Normally, I have observed that for every 1.5 kms traveled in normal mode, 2% of the battery would be consumed. (before the issue came up)
But when you ride when the battery is in the last 10 percent (90-100%) the battery percentage drops really quickly. It is dropping by 3-4 % for just 1km travelled.
HONEST OPINION - OLA scooters are not a good choice for long-term vehicle owners.

About the Reviewer

Worst service center experience ever. problems occur every 2 months and have to get it serviced.
Build quality isn't good, I am facing issues everywhere and the warranty doesn't cover anything, even having to play for buttons is some next-level way to earn more from the company. the people at Ola when we were buying also told lies. One was when the scooty was in the warranty period it didn't charge anything except labor cost and we were like okay, then I went today they said that the offer had expired like 2 weeks ago. I bought my scooty 2 months ago

About the Reviewer

We as a group have purchased 6 Ola bikes (2 S1 Air, 4 Ola pros) almost a year back. Every one of us faced issues with their respective Ola vehicles. I have purchased an Ola S1 Air.
Pros - The pickup & ride comfort are good
Cons - service, software issues
A few of the issues faced by us
1) we need to restart the bike at least every 2 days. Now it needs to restart every 12 hrs
2) Ola claims a mileage of 150km for S1 air. But when u are riding in the city you get a mileage ranging from 65 to a max of 80km (depending on mode, single/double riding). I get 80 km when I drive single & in eco mode. My friends get a mileage of around 110 for an S1 Pro.
3) A couple of us are unable to connect the bike to the app which is not resolved to date.
4) Touch becomes an issue & doesn't respond when the screen is overheated during summers & when it gets completely wet. ( Had to wait for 20 mins every time it gets wet to start the bike as it's not connected appa as well).
5) The worst part is their service. They don't even fit the vehicle properly & new problems are arising after service is done.

About the Reviewer

I bought the OLA S1 Air on my birthday. For the last 7 months, I have been using this EV. There are no major complaints about the bike. Performance is just outstanding. Pick and Speed are superb. The only issue is the range. It shows 125KM on Echo mode but it's not giving the same range even after Full Charge. They need to work on this. Otherwise, it's a superb bike.

About the Reviewer

1. Buying experience was good which is obvious since everything is good when it's new and fresh.
2. Regeneration breaking is great. It feels very bumpy on even smaller road mismatches. Shock absorption is almost absent. The turning radius is a little higher, which makes it uncomfortable to take a U-turn. All fiber body starts to rattle after 4-5 months. Number plate rivets also loosen within a year. The footrest doesn't remain in close condition after 4-5 months. The notch given on it for retention wears out fast. The headlight remains on even after the scooter is parked and the stand is lowered. The seat is too broad. A person with a height below 175 cm, needs to sit right on the front edge, to be able to stop at signals by balancing with foot on the ground.
3. Looks are not too great. Indicators look good although. Runs 100 km/charging
4. Even after purchasing OLA care, there's no assurance that you will get on-the-spot service. The worst part is their service slots are always full. I could never book a service request through the app even after trying regularly. This is serious as one can suffer badly if his scooter is in not running condition and badly needs the service.
5. Pros- Regeneration braking,
Cons- Very very poor service. Poor performance due to shock absorbers, seat, and brakes.

About the Reviewer

The scooter is perfect but major glaciers are there my scooter is 80% charged and scooter gives a range of 100th
KM in Big metro cities you repurchase a 4 km battery otherwise if you live in small towns I prefer you 3 and 2 km battery back II satisfy with my Ola S1 Air I bought on August 3, 2023

About the Reviewer

The buying experience was very good Haha it's like we are happily putting our neck into their hands. The riding experience is not bad look also good. Performance-wise efficiency drops within 7 months to less than 50 %.
Servicing and maintenance are the major issues that everyone faces. No proper service will be provided as there is no service center available within 100 km You are fed up with the experience you going through these days,
You can only contact the customer care number to report any service or breakdown issue it took min 15 to 30 min for someone to answer your call. Then again long wait for an expert to answer. Then wait for the recovery vehicle to arrive (if you have RSA otherwise you need to book the recovery vehicle yourself ) then a long wait to get serviced. There are hundreds of vehicles in the service center waiting to get serviced. So l Suggest better you keep one petrol vehicle in the home for an emergency.,

About the Reviewer

Yes, it's a very nice scooter. Worth and useful to all daily bike riding users. It's range is 120. You go side maximum of 50 km on one side and come to the starting point so daily helps daily users. Cost is worth and the one-time charge rate is a maximum of 15 to 18 rupees. Comparison with petrol bikes. Save money.

About the Reviewer

Never buy this bike we are regretting after getting it because it has 100 problems in it.
The main problem is there don't have enough service stations due to which customers are suffering a lot. We got this bike after 1 month from the service station for a very small defect. Hands my father had to travel by external transport daily to the office.

About the Reviewer

We all know enough about the OLA experience. But today, let me tell you my personal experience with this vehicle. We have bought this vehicle exactly one year ago. Some of the common issues were :
1. It switched to parking mode while running.
2. The screen didn't respond when it rained.
3. Everything except the accelerator and brakes were unresponsive at times and I had to stop the scooter and reboot it 2-3 times.
The FUNNIEST PART is - the major issue came up exactly on the 1st anniversary of our scooter.
The battery has degraded in just one year. (Please note that we handled the scooter very gently and took good care.)
The issue is: that the last 10% of battery (90% - 100%) was as if it didn’t exist at all.
1. After a full charge, the battery would drop by 2-3% even without the scooter being used.
2. Normally, I have observed that for every 1.5 kms traveled in normal mode, 2% of the battery would be consumed. (before the issue came up)
But when you ride when the battery is in the last 10 percent (90-100%) the battery percentage drops really quickly. It is dropping by 3-4 % for just 1km travelled.
HONEST OPINION - OLA scooters are not a good choice for long-term vehicle owners.

About the Reviewer

Worst service center experience ever. problems occur every 2 months and have to get it serviced.
Build quality isn't good, I am facing issues everywhere and the warranty doesn't cover anything, even having to play for buttons is some next-level way to earn more from the company. the people at Ola when we were buying also told lies. One was when the scooty was in the warranty period it didn't charge anything except labor cost and we were like okay, then I went today they said that the offer had expired like 2 weeks ago. I bought my scooty 2 months ago

About the Reviewer

We as a group have purchased 6 Ola bikes (2 S1 Air, 4 Ola pros) almost a year back. Every one of us faced issues with their respective Ola vehicles. I have purchased an Ola S1 Air.
Pros - The pickup & ride comfort are good
Cons - service, software issues
A few of the issues faced by us
1) we need to restart the bike at least every 2 days. Now it needs to restart every 12 hrs
2) Ola claims a mileage of 150km for S1 air. But when u are riding in the city you get a mileage ranging from 65 to a max of 80km (depending on mode, single/double riding). I get 80 km when I drive single & in eco mode. My friends get a mileage of around 110 for an S1 Pro.
3) A couple of us are unable to connect the bike to the app which is not resolved to date.
4) Touch becomes an issue & doesn't respond when the screen is overheated during summers & when it gets completely wet. ( Had to wait for 20 mins every time it gets wet to start the bike as it's not connected appa as well).
5) The worst part is their service. They don't even fit the vehicle properly & new problems are arising after service is done.

About the Reviewer

I bought the OLA S1 Air on my birthday. For the last 7 months, I have been using this EV. There are no major complaints about the bike. Performance is just outstanding. Pick and Speed are superb. The only issue is the range. It shows 125KM on Echo mode but it's not giving the same range even after Full Charge. They need to work on this. Otherwise, it's a superb bike.

About the Reviewer

1. Buying experience was good which is obvious since everything is good when it's new and fresh.
2. Regeneration breaking is great. It feels very bumpy on even smaller road mismatches. Shock absorption is almost absent. The turning radius is a little higher, which makes it uncomfortable to take a U-turn. All fiber body starts to rattle after 4-5 months. Number plate rivets also loosen within a year. The footrest doesn't remain in close condition after 4-5 months. The notch given on it for retention wears out fast. The headlight remains on even after the scooter is parked and the stand is lowered. The seat is too broad. A person with a height below 175 cm, needs to sit right on the front edge, to be able to stop at signals by balancing with foot on the ground.
3. Looks are not too great. Indicators look good although. Runs 100 km/charging
4. Even after purchasing OLA care, there's no assurance that you will get on-the-spot service. The worst part is their service slots are always full. I could never book a service request through the app even after trying regularly. This is serious as one can suffer badly if his scooter is in not running condition and badly needs the service.
5. Pros- Regeneration braking,
Cons- Very very poor service. Poor performance due to shock absorbers, seat, and brakes.

About the Reviewer

The scooter is perfect but major glaciers are there my scooter is 80% charged and scooter gives a range of 100th
KM in Big metro cities you repurchase a 4 km battery otherwise if you live in small towns I prefer you 3 and 2 km battery back II satisfy with my Ola S1 Air I bought on August 3, 2023

About the Reviewer

The buying experience was very good Haha it's like we are happily putting our neck into their hands. The riding experience is not bad look also good. Performance-wise efficiency drops within 7 months to less than 50 %.
Servicing and maintenance are the major issues that everyone faces. No proper service will be provided as there is no service center available within 100 km You are fed up with the experience you going through these days,
You can only contact the customer care number to report any service or breakdown issue it took min 15 to 30 min for someone to answer your call. Then again long wait for an expert to answer. Then wait for the recovery vehicle to arrive (if you have RSA otherwise you need to book the recovery vehicle yourself ) then a long wait to get serviced. There are hundreds of vehicles in the service center waiting to get serviced. So l Suggest better you keep one petrol vehicle in the home for an emergency.,

About the Reviewer

Yes, it's a very nice scooter. Worth and useful to all daily bike riding users. It's range is 120. You go side maximum of 50 km on one side and come to the starting point so daily helps daily users. Cost is worth and the one-time charge rate is a maximum of 15 to 18 rupees. Comparison with petrol bikes. Save money.

About the Reviewer

Never buy this bike we are regretting after getting it because it has 100 problems in it.
The main problem is there don't have enough service stations due to which customers are suffering a lot. We got this bike after 1 month from the service station for a very small defect. Hands my father had to travel by external transport daily to the office.

About the Reviewer

We all know enough about the OLA experience. But today, let me tell you my personal experience with this vehicle. We have bought this vehicle exactly one year ago. Some of the common issues were :
1. It switched to parking mode while running.
2. The screen didn't respond when it rained.
3. Everything except the accelerator and brakes were unresponsive at times and I had to stop the scooter and reboot it 2-3 times.
The FUNNIEST PART is - the major issue came up exactly on the 1st anniversary of our scooter.
The battery has degraded in just one year. (Please note that we handled the scooter very gently and took good care.)
The issue is: that the last 10% of battery (90% - 100%) was as if it didn’t exist at all.
1. After a full charge, the battery would drop by 2-3% even without the scooter being used.
2. Normally, I have observed that for every 1.5 kms traveled in normal mode, 2% of the battery would be consumed. (before the issue came up)
But when you ride when the battery is in the last 10 percent (90-100%) the battery percentage drops really quickly. It is dropping by 3-4 % for just 1km travelled.
HONEST OPINION - OLA scooters are not a good choice for long-term vehicle owners.

About the Reviewer

Worst service center experience ever. problems occur every 2 months and have to get it serviced.
Build quality isn't good, I am facing issues everywhere and the warranty doesn't cover anything, even having to play for buttons is some next-level way to earn more from the company. the people at Ola when we were buying also told lies. One was when the scooty was in the warranty period it didn't charge anything except labor cost and we were like okay, then I went today they said that the offer had expired like 2 weeks ago. I bought my scooty 2 months ago

About the Reviewer

We as a group have purchased 6 Ola bikes (2 S1 Air, 4 Ola pros) almost a year back. Every one of us faced issues with their respective Ola vehicles. I have purchased an Ola S1 Air.
Pros - The pickup & ride comfort are good
Cons - service, software issues
A few of the issues faced by us
1) we need to restart the bike at least every 2 days. Now it needs to restart every 12 hrs
2) Ola claims a mileage of 150km for S1 air. But when u are riding in the city you get a mileage ranging from 65 to a max of 80km (depending on mode, single/double riding). I get 80 km when I drive single & in eco mode. My friends get a mileage of around 110 for an S1 Pro.
3) A couple of us are unable to connect the bike to the app which is not resolved to date.
4) Touch becomes an issue & doesn't respond when the screen is overheated during summers & when it gets completely wet. ( Had to wait for 20 mins every time it gets wet to start the bike as it's not connected appa as well).
5) The worst part is their service. They don't even fit the vehicle properly & new problems are arising after service is done.

About the Reviewer

I bought the OLA S1 Air on my birthday. For the last 7 months, I have been using this EV. There are no major complaints about the bike. Performance is just outstanding. Pick and Speed are superb. The only issue is the range. It shows 125KM on Echo mode but it's not giving the same range even after Full Charge. They need to work on this. Otherwise, it's a superb bike.

About the Reviewer

1. Buying experience was good which is obvious since everything is good when it's new and fresh.
2. Regeneration breaking is great. It feels very bumpy on even smaller road mismatches. Shock absorption is almost absent. The turning radius is a little higher, which makes it uncomfortable to take a U-turn. All fiber body starts to rattle after 4-5 months. Number plate rivets also loosen within a year. The footrest doesn't remain in close condition after 4-5 months. The notch given on it for retention wears out fast. The headlight remains on even after the scooter is parked and the stand is lowered. The seat is too broad. A person with a height below 175 cm, needs to sit right on the front edge, to be able to stop at signals by balancing with foot on the ground.
3. Looks are not too great. Indicators look good although. Runs 100 km/charging
4. Even after purchasing OLA care, there's no assurance that you will get on-the-spot service. The worst part is their service slots are always full. I could never book a service request through the app even after trying regularly. This is serious as one can suffer badly if his scooter is in not running condition and badly needs the service.
5. Pros- Regeneration braking,
Cons- Very very poor service. Poor performance due to shock absorbers, seat, and brakes.

About the Reviewer

The scooter is perfect but major glaciers are there my scooter is 80% charged and scooter gives a range of 100th
KM in Big metro cities you repurchase a 4 km battery otherwise if you live in small towns I prefer you 3 and 2 km battery back II satisfy with my Ola S1 Air I bought on August 3, 2023

About the Reviewer

The buying experience was very good Haha it's like we are happily putting our neck into their hands. The riding experience is not bad look also good. Performance-wise efficiency drops within 7 months to less than 50 %.
Servicing and maintenance are the major issues that everyone faces. No proper service will be provided as there is no service center available within 100 km You are fed up with the experience you going through these days,
You can only contact the customer care number to report any service or breakdown issue it took min 15 to 30 min for someone to answer your call. Then again long wait for an expert to answer. Then wait for the recovery vehicle to arrive (if you have RSA otherwise you need to book the recovery vehicle yourself ) then a long wait to get serviced. There are hundreds of vehicles in the service center waiting to get serviced. So l Suggest better you keep one petrol vehicle in the home for an emergency.,

About the Reviewer

Yes, it's a very nice scooter. Worth and useful to all daily bike riding users. It's range is 120. You go side maximum of 50 km on one side and come to the starting point so daily helps daily users. Cost is worth and the one-time charge rate is a maximum of 15 to 18 rupees. Comparison with petrol bikes. Save money.

About the Reviewer