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User Review of S1 Air by Subhasis Chatterjee

4.1/5


53 Reviews
229 Ratings

Bad quality

1 year ago


Subhasis Chatterjee

Rating Parameters

(out of 5)

4

Design and styling


2

Reliability


2

Comfort


2

Service experience


1

Value for money

About the Reviewer

Ridden for (If Owned)

0-5000 km

I bought it last month, I got 52km mileage only in eco mode also battery is draining 2% daily if I am not using it.
I was riding the scooter and middle of the road it stopped and changed to parking mode, got an alert that the trunk was opened. I called customer care they helped after 2 hours then luckily one mechanic helped me reboot the bike. Not sure how they have done quality testing. Not able to get an answer from any technician if I raised a ticket. Very disappointed with their service. They are using their brand name. I would not recommend anyone to buy Ola.

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More Reviews on S1 Air

  • Most Helpful (52)
  • Most Recent (52)
  • Critical (18)
  • Positive (34)
  • OLA S1 Air : Good Electric Vehicle

    2 days ago


    Chiranjeebi Samantaray

    Ola S1 Air was delivered for me at the time.
    Design and Build: The S1 Air boasts a modern and appealing design, with good fit and finish levels.
    Performance and Range: It is equipped with a 2.98kWh battery. It offers Eco Mode: Claimed true range of 125 km; Normal Mode: Claimed true range of 100 km. The average is 110 km per charge.
    Charging times are approximately 4 hours for 0-80% and 5 hours for a full charge.
    Ride Experience: The scooter provides a smooth and quiet ride, suitable for city commuting.
    Common Issue: When the charge is below 18%, the mode automatically changes to Eco mode and speed and then there is a problem to ride especially on inclines.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Performance


    4

    Comfort


    4

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    0


  • Ola S1 Air: Light, Breezy, and Zippy Fun!

    6 days ago


    Suryansh Kumar Singh

    "Ola S1 Air: Light, Fun, and Affordable"
    The Ola S1 Air is a perfect blend of style, performance, and practicality. With a lightweight design, peppy motor, and impressive range, it zips through city traffic effortlessly. Its affordable price makes it an ideal urban ride. Who needs fuel when you can ride the breeze with ease?

    Rating Parameters

    (out of 5)

    5

    Design and styling


    4

    Performance


    5

    Comfort


    4

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    1


    0


  • Regret after getting it

    7 weeks ago


    Quaim

    Never buy this bike we are regretting after getting it because it has 100 problems in it.
    The main problem is there don't have enough service stations due to which customers are suffering a lot. We got this bike after 1 month from the service station for a very small defect. Hands my father had to travel by external transport daily to the office.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Performance


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    6


    2


  • OLA S1 Air

    9 weeks ago


    Shrikar

    We all know enough about the OLA experience. But today, let me tell you my personal experience with this vehicle. We have bought this vehicle exactly one year ago. Some of the common issues were :
    1. It switched to parking mode while running.
    2. The screen didn't respond when it rained.
    3. Everything except the accelerator and brakes were unresponsive at times and I had to stop the scooter and reboot it 2-3 times.
    The FUNNIEST PART is - the major issue came up exactly on the 1st anniversary of our scooter.
    The battery has degraded in just one year. (Please note that we handled the scooter very gently and took good care.)
    The issue is: that the last 10% of battery (90% - 100%) was as if it didn’t exist at all.
    1. After a full charge, the battery would drop by 2-3% even without the scooter being used.
    2. Normally, I have observed that for every 1.5 kms traveled in normal mode, 2% of the battery would be consumed. (before the issue came up)
    But when you ride when the battery is in the last 10 percent (90-100%) the battery percentage drops really quickly. It is dropping by 3-4 % for just 1km travelled.
    HONEST OPINION - OLA scooters are not a good choice for long-term vehicle owners.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    2

    Performance


    3

    Comfort


    2

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    3


    4


  • Worst service and build quality

    10 weeks ago


    Kunal

    Worst service center experience ever. problems occur every 2 months and have to get it serviced.
    Build quality isn't good, I am facing issues everywhere and the warranty doesn't cover anything, even having to play for buttons is some next-level way to earn more from the company. the people at Ola when we were buying also told lies. One was when the scooty was in the warranty period it didn't charge anything except labor cost and we were like okay, then I went today they said that the offer had expired like 2 weeks ago. I bought my scooty 2 months ago

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Performance


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    1


  • A plastic box with pathetic software & service.

    12 weeks ago


    Prudhvi B

    We as a group have purchased 6 Ola bikes (2 S1 Air, 4 Ola pros) almost a year back. Every one of us faced issues with their respective Ola vehicles. I have purchased an Ola S1 Air.
    Pros - The pickup & ride comfort are good
    Cons - service, software issues
    A few of the issues faced by us
    1) we need to restart the bike at least every 2 days. Now it needs to restart every 12 hrs
    2) Ola claims a mileage of 150km for S1 air. But when u are riding in the city you get a mileage ranging from 65 to a max of 80km (depending on mode, single/double riding). I get 80 km when I drive single & in eco mode. My friends get a mileage of around 110 for an S1 Pro.
    3) A couple of us are unable to connect the bike to the app which is not resolved to date.
    4) Touch becomes an issue & doesn't respond when the screen is overheated during summers & when it gets completely wet. ( Had to wait for 20 mins every time it gets wet to start the bike as it's not connected appa as well).
    5) The worst part is their service. They don't even fit the vehicle properly & new problems are arising after service is done.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Performance


    4

    Comfort


    1

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    5


    4


  • OLA S1 Air

    12 weeks ago


    Kiran Jadhav

    I bought the OLA S1 Air on my birthday. For the last 7 months, I have been using this EV. There are no major complaints about the bike. Performance is just outstanding. Pick and Speed are superb. The only issue is the range. It shows 125KM on Echo mode but it's not giving the same range even after Full Charge. They need to work on this. Otherwise, it's a superb bike.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Performance


    4

    Comfort


    3

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    1


    3


  • OLA S1 Air

    17 weeks ago


    Suhas Kalekar

    1. Buying experience was good which is obvious since everything is good when it's new and fresh.
    2. Regeneration breaking is great. It feels very bumpy on even smaller road mismatches. Shock absorption is almost absent. The turning radius is a little higher, which makes it uncomfortable to take a U-turn. All fiber body starts to rattle after 4-5 months. Number plate rivets also loosen within a year. The footrest doesn't remain in close condition after 4-5 months. The notch given on it for retention wears out fast. The headlight remains on even after the scooter is parked and the stand is lowered. The seat is too broad. A person with a height below 175 cm, needs to sit right on the front edge, to be able to stop at signals by balancing with foot on the ground.
    3. Looks are not too great. Indicators look good although. Runs 100 km/charging
    4. Even after purchasing OLA care, there's no assurance that you will get on-the-spot service. The worst part is their service slots are always full. I could never book a service request through the app even after trying regularly. This is serious as one can suffer badly if his scooter is in not running condition and badly needs the service.
    5. Pros- Regeneration braking,
    Cons- Very very poor service. Poor performance due to shock absorbers, seat, and brakes.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    2

    Reliability


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    Check tyre pressure once a month. Use proper regeneration brake settings and use minimum brakes

    Was this review helpful?

    3


    2


  • Very good scooter

    18 weeks ago


    Sandhya Kumar

    The scooter is perfect but major glaciers are there my scooter is 80% charged and scooter gives a range of 100th
    KM in Big metro cities you repurchase a 4 km battery otherwise if you live in small towns I prefer you 3 and 2 km battery back II satisfy with my Ola S1 Air I bought on August 3, 2023

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    5

    Comfort


    3

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    The panel gap is there so the company improves the panel gap

    Was this review helpful?

    3


    2


  • Very bad experience in servicing

    18 weeks ago


    Sasi

    The buying experience was very good Haha it's like we are happily putting our neck into their hands. The riding experience is not bad look also good. Performance-wise efficiency drops within 7 months to less than 50 %.
    Servicing and maintenance are the major issues that everyone faces. No proper service will be provided as there is no service center available within 100 km You are fed up with the experience you going through these days,
    You can only contact the customer care number to report any service or breakdown issue it took min 15 to 30 min for someone to answer your call. Then again long wait for an expert to answer. Then wait for the recovery vehicle to arrive (if you have RSA otherwise you need to book the recovery vehicle yourself ) then a long wait to get serviced. There are hundreds of vehicles in the service center waiting to get serviced. So l Suggest better you keep one petrol vehicle in the home for an emergency.,

    Rating Parameters

    (out of 5)

    3

    Design and styling


    1

    Reliability


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    0

  • OLA S1 Air : Good Electric Vehicle

    2 days ago


    Chiranjeebi Samantaray

    Ola S1 Air was delivered for me at the time.
    Design and Build: The S1 Air boasts a modern and appealing design, with good fit and finish levels.
    Performance and Range: It is equipped with a 2.98kWh battery. It offers Eco Mode: Claimed true range of 125 km; Normal Mode: Claimed true range of 100 km. The average is 110 km per charge.
    Charging times are approximately 4 hours for 0-80% and 5 hours for a full charge.
    Ride Experience: The scooter provides a smooth and quiet ride, suitable for city commuting.
    Common Issue: When the charge is below 18%, the mode automatically changes to Eco mode and speed and then there is a problem to ride especially on inclines.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Performance


    4

    Comfort


    4

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    0


  • Ola S1 Air: Light, Breezy, and Zippy Fun!

    6 days ago


    Suryansh Kumar Singh

    "Ola S1 Air: Light, Fun, and Affordable"
    The Ola S1 Air is a perfect blend of style, performance, and practicality. With a lightweight design, peppy motor, and impressive range, it zips through city traffic effortlessly. Its affordable price makes it an ideal urban ride. Who needs fuel when you can ride the breeze with ease?

    Rating Parameters

    (out of 5)

    5

    Design and styling


    4

    Performance


    5

    Comfort


    4

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    1


    0


  • Regret after getting it

    7 weeks ago


    Quaim

    Never buy this bike we are regretting after getting it because it has 100 problems in it.
    The main problem is there don't have enough service stations due to which customers are suffering a lot. We got this bike after 1 month from the service station for a very small defect. Hands my father had to travel by external transport daily to the office.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Performance


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    6


    2


  • OLA S1 Air

    9 weeks ago


    Shrikar

    We all know enough about the OLA experience. But today, let me tell you my personal experience with this vehicle. We have bought this vehicle exactly one year ago. Some of the common issues were :
    1. It switched to parking mode while running.
    2. The screen didn't respond when it rained.
    3. Everything except the accelerator and brakes were unresponsive at times and I had to stop the scooter and reboot it 2-3 times.
    The FUNNIEST PART is - the major issue came up exactly on the 1st anniversary of our scooter.
    The battery has degraded in just one year. (Please note that we handled the scooter very gently and took good care.)
    The issue is: that the last 10% of battery (90% - 100%) was as if it didn’t exist at all.
    1. After a full charge, the battery would drop by 2-3% even without the scooter being used.
    2. Normally, I have observed that for every 1.5 kms traveled in normal mode, 2% of the battery would be consumed. (before the issue came up)
    But when you ride when the battery is in the last 10 percent (90-100%) the battery percentage drops really quickly. It is dropping by 3-4 % for just 1km travelled.
    HONEST OPINION - OLA scooters are not a good choice for long-term vehicle owners.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    2

    Performance


    3

    Comfort


    2

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    3


    4


  • Worst service and build quality

    10 weeks ago


    Kunal

    Worst service center experience ever. problems occur every 2 months and have to get it serviced.
    Build quality isn't good, I am facing issues everywhere and the warranty doesn't cover anything, even having to play for buttons is some next-level way to earn more from the company. the people at Ola when we were buying also told lies. One was when the scooty was in the warranty period it didn't charge anything except labor cost and we were like okay, then I went today they said that the offer had expired like 2 weeks ago. I bought my scooty 2 months ago

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Performance


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    1


  • A plastic box with pathetic software & service.

    12 weeks ago


    Prudhvi B

    We as a group have purchased 6 Ola bikes (2 S1 Air, 4 Ola pros) almost a year back. Every one of us faced issues with their respective Ola vehicles. I have purchased an Ola S1 Air.
    Pros - The pickup & ride comfort are good
    Cons - service, software issues
    A few of the issues faced by us
    1) we need to restart the bike at least every 2 days. Now it needs to restart every 12 hrs
    2) Ola claims a mileage of 150km for S1 air. But when u are riding in the city you get a mileage ranging from 65 to a max of 80km (depending on mode, single/double riding). I get 80 km when I drive single & in eco mode. My friends get a mileage of around 110 for an S1 Pro.
    3) A couple of us are unable to connect the bike to the app which is not resolved to date.
    4) Touch becomes an issue & doesn't respond when the screen is overheated during summers & when it gets completely wet. ( Had to wait for 20 mins every time it gets wet to start the bike as it's not connected appa as well).
    5) The worst part is their service. They don't even fit the vehicle properly & new problems are arising after service is done.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Performance


    4

    Comfort


    1

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    5


    4


  • OLA S1 Air

    12 weeks ago


    Kiran Jadhav

    I bought the OLA S1 Air on my birthday. For the last 7 months, I have been using this EV. There are no major complaints about the bike. Performance is just outstanding. Pick and Speed are superb. The only issue is the range. It shows 125KM on Echo mode but it's not giving the same range even after Full Charge. They need to work on this. Otherwise, it's a superb bike.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Performance


    4

    Comfort


    3

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    1


    3


  • OLA S1 Air

    17 weeks ago


    Suhas Kalekar

    1. Buying experience was good which is obvious since everything is good when it's new and fresh.
    2. Regeneration breaking is great. It feels very bumpy on even smaller road mismatches. Shock absorption is almost absent. The turning radius is a little higher, which makes it uncomfortable to take a U-turn. All fiber body starts to rattle after 4-5 months. Number plate rivets also loosen within a year. The footrest doesn't remain in close condition after 4-5 months. The notch given on it for retention wears out fast. The headlight remains on even after the scooter is parked and the stand is lowered. The seat is too broad. A person with a height below 175 cm, needs to sit right on the front edge, to be able to stop at signals by balancing with foot on the ground.
    3. Looks are not too great. Indicators look good although. Runs 100 km/charging
    4. Even after purchasing OLA care, there's no assurance that you will get on-the-spot service. The worst part is their service slots are always full. I could never book a service request through the app even after trying regularly. This is serious as one can suffer badly if his scooter is in not running condition and badly needs the service.
    5. Pros- Regeneration braking,
    Cons- Very very poor service. Poor performance due to shock absorbers, seat, and brakes.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    2

    Reliability


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    Check tyre pressure once a month. Use proper regeneration brake settings and use minimum brakes

    Was this review helpful?

    3


    2


  • Very good scooter

    18 weeks ago


    Sandhya Kumar

    The scooter is perfect but major glaciers are there my scooter is 80% charged and scooter gives a range of 100th
    KM in Big metro cities you repurchase a 4 km battery otherwise if you live in small towns I prefer you 3 and 2 km battery back II satisfy with my Ola S1 Air I bought on August 3, 2023

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    5

    Comfort


    3

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    The panel gap is there so the company improves the panel gap

    Was this review helpful?

    3


    2


  • Very bad experience in servicing

    18 weeks ago


    Sasi

    The buying experience was very good Haha it's like we are happily putting our neck into their hands. The riding experience is not bad look also good. Performance-wise efficiency drops within 7 months to less than 50 %.
    Servicing and maintenance are the major issues that everyone faces. No proper service will be provided as there is no service center available within 100 km You are fed up with the experience you going through these days,
    You can only contact the customer care number to report any service or breakdown issue it took min 15 to 30 min for someone to answer your call. Then again long wait for an expert to answer. Then wait for the recovery vehicle to arrive (if you have RSA otherwise you need to book the recovery vehicle yourself ) then a long wait to get serviced. There are hundreds of vehicles in the service center waiting to get serviced. So l Suggest better you keep one petrol vehicle in the home for an emergency.,

    Rating Parameters

    (out of 5)

    3

    Design and styling


    1

    Reliability


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    0

  • OLA S1 Air : Good Electric Vehicle

    2 days ago


    Chiranjeebi Samantaray

    Ola S1 Air was delivered for me at the time.
    Design and Build: The S1 Air boasts a modern and appealing design, with good fit and finish levels.
    Performance and Range: It is equipped with a 2.98kWh battery. It offers Eco Mode: Claimed true range of 125 km; Normal Mode: Claimed true range of 100 km. The average is 110 km per charge.
    Charging times are approximately 4 hours for 0-80% and 5 hours for a full charge.
    Ride Experience: The scooter provides a smooth and quiet ride, suitable for city commuting.
    Common Issue: When the charge is below 18%, the mode automatically changes to Eco mode and speed and then there is a problem to ride especially on inclines.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Performance


    4

    Comfort


    4

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    0


  • Ola S1 Air: Light, Breezy, and Zippy Fun!

    6 days ago


    Suryansh Kumar Singh

    "Ola S1 Air: Light, Fun, and Affordable"
    The Ola S1 Air is a perfect blend of style, performance, and practicality. With a lightweight design, peppy motor, and impressive range, it zips through city traffic effortlessly. Its affordable price makes it an ideal urban ride. Who needs fuel when you can ride the breeze with ease?

    Rating Parameters

    (out of 5)

    5

    Design and styling


    4

    Performance


    5

    Comfort


    4

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    1


    0


  • Regret after getting it

    7 weeks ago


    Quaim

    Never buy this bike we are regretting after getting it because it has 100 problems in it.
    The main problem is there don't have enough service stations due to which customers are suffering a lot. We got this bike after 1 month from the service station for a very small defect. Hands my father had to travel by external transport daily to the office.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Performance


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    6


    2


  • OLA S1 Air

    9 weeks ago


    Shrikar

    We all know enough about the OLA experience. But today, let me tell you my personal experience with this vehicle. We have bought this vehicle exactly one year ago. Some of the common issues were :
    1. It switched to parking mode while running.
    2. The screen didn't respond when it rained.
    3. Everything except the accelerator and brakes were unresponsive at times and I had to stop the scooter and reboot it 2-3 times.
    The FUNNIEST PART is - the major issue came up exactly on the 1st anniversary of our scooter.
    The battery has degraded in just one year. (Please note that we handled the scooter very gently and took good care.)
    The issue is: that the last 10% of battery (90% - 100%) was as if it didn’t exist at all.
    1. After a full charge, the battery would drop by 2-3% even without the scooter being used.
    2. Normally, I have observed that for every 1.5 kms traveled in normal mode, 2% of the battery would be consumed. (before the issue came up)
    But when you ride when the battery is in the last 10 percent (90-100%) the battery percentage drops really quickly. It is dropping by 3-4 % for just 1km travelled.
    HONEST OPINION - OLA scooters are not a good choice for long-term vehicle owners.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    2

    Performance


    3

    Comfort


    2

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    3


    4


  • Worst service and build quality

    10 weeks ago


    Kunal

    Worst service center experience ever. problems occur every 2 months and have to get it serviced.
    Build quality isn't good, I am facing issues everywhere and the warranty doesn't cover anything, even having to play for buttons is some next-level way to earn more from the company. the people at Ola when we were buying also told lies. One was when the scooty was in the warranty period it didn't charge anything except labor cost and we were like okay, then I went today they said that the offer had expired like 2 weeks ago. I bought my scooty 2 months ago

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Performance


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    1


  • A plastic box with pathetic software & service.

    12 weeks ago


    Prudhvi B

    We as a group have purchased 6 Ola bikes (2 S1 Air, 4 Ola pros) almost a year back. Every one of us faced issues with their respective Ola vehicles. I have purchased an Ola S1 Air.
    Pros - The pickup & ride comfort are good
    Cons - service, software issues
    A few of the issues faced by us
    1) we need to restart the bike at least every 2 days. Now it needs to restart every 12 hrs
    2) Ola claims a mileage of 150km for S1 air. But when u are riding in the city you get a mileage ranging from 65 to a max of 80km (depending on mode, single/double riding). I get 80 km when I drive single & in eco mode. My friends get a mileage of around 110 for an S1 Pro.
    3) A couple of us are unable to connect the bike to the app which is not resolved to date.
    4) Touch becomes an issue & doesn't respond when the screen is overheated during summers & when it gets completely wet. ( Had to wait for 20 mins every time it gets wet to start the bike as it's not connected appa as well).
    5) The worst part is their service. They don't even fit the vehicle properly & new problems are arising after service is done.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Performance


    4

    Comfort


    1

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    5


    4


  • OLA S1 Air

    12 weeks ago


    Kiran Jadhav

    I bought the OLA S1 Air on my birthday. For the last 7 months, I have been using this EV. There are no major complaints about the bike. Performance is just outstanding. Pick and Speed are superb. The only issue is the range. It shows 125KM on Echo mode but it's not giving the same range even after Full Charge. They need to work on this. Otherwise, it's a superb bike.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Performance


    4

    Comfort


    3

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    1


    3


  • OLA S1 Air

    17 weeks ago


    Suhas Kalekar

    1. Buying experience was good which is obvious since everything is good when it's new and fresh.
    2. Regeneration breaking is great. It feels very bumpy on even smaller road mismatches. Shock absorption is almost absent. The turning radius is a little higher, which makes it uncomfortable to take a U-turn. All fiber body starts to rattle after 4-5 months. Number plate rivets also loosen within a year. The footrest doesn't remain in close condition after 4-5 months. The notch given on it for retention wears out fast. The headlight remains on even after the scooter is parked and the stand is lowered. The seat is too broad. A person with a height below 175 cm, needs to sit right on the front edge, to be able to stop at signals by balancing with foot on the ground.
    3. Looks are not too great. Indicators look good although. Runs 100 km/charging
    4. Even after purchasing OLA care, there's no assurance that you will get on-the-spot service. The worst part is their service slots are always full. I could never book a service request through the app even after trying regularly. This is serious as one can suffer badly if his scooter is in not running condition and badly needs the service.
    5. Pros- Regeneration braking,
    Cons- Very very poor service. Poor performance due to shock absorbers, seat, and brakes.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    2

    Reliability


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    Check tyre pressure once a month. Use proper regeneration brake settings and use minimum brakes

    Was this review helpful?

    3


    2


  • Very good scooter

    18 weeks ago


    Sandhya Kumar

    The scooter is perfect but major glaciers are there my scooter is 80% charged and scooter gives a range of 100th
    KM in Big metro cities you repurchase a 4 km battery otherwise if you live in small towns I prefer you 3 and 2 km battery back II satisfy with my Ola S1 Air I bought on August 3, 2023

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    5

    Comfort


    3

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    The panel gap is there so the company improves the panel gap

    Was this review helpful?

    3


    2


  • Very bad experience in servicing

    18 weeks ago


    Sasi

    The buying experience was very good Haha it's like we are happily putting our neck into their hands. The riding experience is not bad look also good. Performance-wise efficiency drops within 7 months to less than 50 %.
    Servicing and maintenance are the major issues that everyone faces. No proper service will be provided as there is no service center available within 100 km You are fed up with the experience you going through these days,
    You can only contact the customer care number to report any service or breakdown issue it took min 15 to 30 min for someone to answer your call. Then again long wait for an expert to answer. Then wait for the recovery vehicle to arrive (if you have RSA otherwise you need to book the recovery vehicle yourself ) then a long wait to get serviced. There are hundreds of vehicles in the service center waiting to get serviced. So l Suggest better you keep one petrol vehicle in the home for an emergency.,

    Rating Parameters

    (out of 5)

    3

    Design and styling


    1

    Reliability


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    0

  • OLA S1 Air : Good Electric Vehicle

    2 days ago


    Chiranjeebi Samantaray

    Ola S1 Air was delivered for me at the time.
    Design and Build: The S1 Air boasts a modern and appealing design, with good fit and finish levels.
    Performance and Range: It is equipped with a 2.98kWh battery. It offers Eco Mode: Claimed true range of 125 km; Normal Mode: Claimed true range of 100 km. The average is 110 km per charge.
    Charging times are approximately 4 hours for 0-80% and 5 hours for a full charge.
    Ride Experience: The scooter provides a smooth and quiet ride, suitable for city commuting.
    Common Issue: When the charge is below 18%, the mode automatically changes to Eco mode and speed and then there is a problem to ride especially on inclines.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Performance


    4

    Comfort


    4

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    0


  • Ola S1 Air: Light, Breezy, and Zippy Fun!

    6 days ago


    Suryansh Kumar Singh

    "Ola S1 Air: Light, Fun, and Affordable"
    The Ola S1 Air is a perfect blend of style, performance, and practicality. With a lightweight design, peppy motor, and impressive range, it zips through city traffic effortlessly. Its affordable price makes it an ideal urban ride. Who needs fuel when you can ride the breeze with ease?

    Rating Parameters

    (out of 5)

    5

    Design and styling


    4

    Performance


    5

    Comfort


    4

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    1


    0


  • Regret after getting it

    7 weeks ago


    Quaim

    Never buy this bike we are regretting after getting it because it has 100 problems in it.
    The main problem is there don't have enough service stations due to which customers are suffering a lot. We got this bike after 1 month from the service station for a very small defect. Hands my father had to travel by external transport daily to the office.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Performance


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    6


    2


  • OLA S1 Air

    9 weeks ago


    Shrikar

    We all know enough about the OLA experience. But today, let me tell you my personal experience with this vehicle. We have bought this vehicle exactly one year ago. Some of the common issues were :
    1. It switched to parking mode while running.
    2. The screen didn't respond when it rained.
    3. Everything except the accelerator and brakes were unresponsive at times and I had to stop the scooter and reboot it 2-3 times.
    The FUNNIEST PART is - the major issue came up exactly on the 1st anniversary of our scooter.
    The battery has degraded in just one year. (Please note that we handled the scooter very gently and took good care.)
    The issue is: that the last 10% of battery (90% - 100%) was as if it didn’t exist at all.
    1. After a full charge, the battery would drop by 2-3% even without the scooter being used.
    2. Normally, I have observed that for every 1.5 kms traveled in normal mode, 2% of the battery would be consumed. (before the issue came up)
    But when you ride when the battery is in the last 10 percent (90-100%) the battery percentage drops really quickly. It is dropping by 3-4 % for just 1km travelled.
    HONEST OPINION - OLA scooters are not a good choice for long-term vehicle owners.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    2

    Performance


    3

    Comfort


    2

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    3


    4


  • Worst service and build quality

    10 weeks ago


    Kunal

    Worst service center experience ever. problems occur every 2 months and have to get it serviced.
    Build quality isn't good, I am facing issues everywhere and the warranty doesn't cover anything, even having to play for buttons is some next-level way to earn more from the company. the people at Ola when we were buying also told lies. One was when the scooty was in the warranty period it didn't charge anything except labor cost and we were like okay, then I went today they said that the offer had expired like 2 weeks ago. I bought my scooty 2 months ago

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Performance


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    1


  • A plastic box with pathetic software & service.

    12 weeks ago


    Prudhvi B

    We as a group have purchased 6 Ola bikes (2 S1 Air, 4 Ola pros) almost a year back. Every one of us faced issues with their respective Ola vehicles. I have purchased an Ola S1 Air.
    Pros - The pickup & ride comfort are good
    Cons - service, software issues
    A few of the issues faced by us
    1) we need to restart the bike at least every 2 days. Now it needs to restart every 12 hrs
    2) Ola claims a mileage of 150km for S1 air. But when u are riding in the city you get a mileage ranging from 65 to a max of 80km (depending on mode, single/double riding). I get 80 km when I drive single & in eco mode. My friends get a mileage of around 110 for an S1 Pro.
    3) A couple of us are unable to connect the bike to the app which is not resolved to date.
    4) Touch becomes an issue & doesn't respond when the screen is overheated during summers & when it gets completely wet. ( Had to wait for 20 mins every time it gets wet to start the bike as it's not connected appa as well).
    5) The worst part is their service. They don't even fit the vehicle properly & new problems are arising after service is done.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Performance


    4

    Comfort


    1

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    5


    4


  • OLA S1 Air

    12 weeks ago


    Kiran Jadhav

    I bought the OLA S1 Air on my birthday. For the last 7 months, I have been using this EV. There are no major complaints about the bike. Performance is just outstanding. Pick and Speed are superb. The only issue is the range. It shows 125KM on Echo mode but it's not giving the same range even after Full Charge. They need to work on this. Otherwise, it's a superb bike.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Performance


    4

    Comfort


    3

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    1


    3


  • OLA S1 Air

    17 weeks ago


    Suhas Kalekar

    1. Buying experience was good which is obvious since everything is good when it's new and fresh.
    2. Regeneration breaking is great. It feels very bumpy on even smaller road mismatches. Shock absorption is almost absent. The turning radius is a little higher, which makes it uncomfortable to take a U-turn. All fiber body starts to rattle after 4-5 months. Number plate rivets also loosen within a year. The footrest doesn't remain in close condition after 4-5 months. The notch given on it for retention wears out fast. The headlight remains on even after the scooter is parked and the stand is lowered. The seat is too broad. A person with a height below 175 cm, needs to sit right on the front edge, to be able to stop at signals by balancing with foot on the ground.
    3. Looks are not too great. Indicators look good although. Runs 100 km/charging
    4. Even after purchasing OLA care, there's no assurance that you will get on-the-spot service. The worst part is their service slots are always full. I could never book a service request through the app even after trying regularly. This is serious as one can suffer badly if his scooter is in not running condition and badly needs the service.
    5. Pros- Regeneration braking,
    Cons- Very very poor service. Poor performance due to shock absorbers, seat, and brakes.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    2

    Reliability


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    Check tyre pressure once a month. Use proper regeneration brake settings and use minimum brakes

    Was this review helpful?

    3


    2


  • Very good scooter

    18 weeks ago


    Sandhya Kumar

    The scooter is perfect but major glaciers are there my scooter is 80% charged and scooter gives a range of 100th
    KM in Big metro cities you repurchase a 4 km battery otherwise if you live in small towns I prefer you 3 and 2 km battery back II satisfy with my Ola S1 Air I bought on August 3, 2023

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    5

    Comfort


    3

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    The panel gap is there so the company improves the panel gap

    Was this review helpful?

    3


    2


  • Very bad experience in servicing

    18 weeks ago


    Sasi

    The buying experience was very good Haha it's like we are happily putting our neck into their hands. The riding experience is not bad look also good. Performance-wise efficiency drops within 7 months to less than 50 %.
    Servicing and maintenance are the major issues that everyone faces. No proper service will be provided as there is no service center available within 100 km You are fed up with the experience you going through these days,
    You can only contact the customer care number to report any service or breakdown issue it took min 15 to 30 min for someone to answer your call. Then again long wait for an expert to answer. Then wait for the recovery vehicle to arrive (if you have RSA otherwise you need to book the recovery vehicle yourself ) then a long wait to get serviced. There are hundreds of vehicles in the service center waiting to get serviced. So l Suggest better you keep one petrol vehicle in the home for an emergency.,

    Rating Parameters

    (out of 5)

    3

    Design and styling


    1

    Reliability


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    0

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