4.0/5
Design and styling
Reliability
Performance
Comfort
Service experience
Value for money
New ola s1 pro user
2 years ago
Joseph Edwin
Bought an ola during the holi window. Procedural time is understandable. Delivery was pathetic there was a dispute between the transporter and truck owner the vehicle was helped up on the truck for 3 days. The rep was rude but answered the mobile.Riding the scooter has power alright. Was disappointed there is no navigation preinstalled. The rep says there will be a software update. There is a scraping sound when above 35km/hr also there is a vibration that you can feel on the foot if you wear chappals. Called the company rep and he said to ride for 500km if still there to call customer care. Overhaul I'm concerned about the vibration it's 200km and still, both are there.Looks are great and good performance too. It's new so no idea about the servicing or maintenance.Looks great, spacious compartment, very silent, keyless, enough range for my daily requirements
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
About the Reviewer
Used it for
Occasional Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
Was this review helpful?
4
2
Worst Support from OLA - NEVER GO for it
43 weeks ago
Gowdham Subramaniam
I bought the vehicle on 2022 February and I am using it. Still, now I am handling it carefully. So many complaints I have faced so far. Initially, they were good with support as their technicians visited our place. Before purchasing the vehicle I asked a lot of confirmation from their support about service and support. They guarantee doorstep service and it will be taken care of completely. Now they said we have to visit the service center as one year is completed. Also if I pay more for the maintenance they will include the doorstep service. That's very worst and another important factor is I can't even book the slot for service as it's always full.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Ridden for (If Owned)
15000+ km
Tips for other riders
Even If you are keeping it safe, it gives plenty of issues. So if you keep it rough then forget about it.
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0
1
Waste of money
2 years ago
Viswalingam
Scooter delivered by one contractor, registration done by one contractor, number plate supplied by one contractor. There is no single representative to complain to except in customer care number and email. Email never ever replied. It took 20 min to get connected with customer care over the phone. If this is the situation when they might have sold a few thousand or lakhs if sales are more, how long do we need to wait for a complaint or service????No system in place to escalate our complaints when it is not rectified or unduly delayed.Think before throwing rs 1,60,000/= into the dustbin (I consider this way only)Literally, one can commute around 90 km with a full charge on normal mode. When two people are on the scooter, the range drastically drops particularly after a 60-75 % charge remaining. Two people can travel 75-80km only.Otherwise, we need to keep the charger in the vehicle for emergencies. I do not recommend those who travel over 90km for a single charge.As it is normal for all batteries, if we don't use them after charge, still there is natural discharge. For this reason, I dropped buying ev car which it consumes over 30 units of electricity.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Comfort
Service experience
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
Was this review helpful?
29
13
City | On-road Price |
---|---|
Malappuram | ₹ 1,60,913 |
Vengara | ₹ 1,60,913 |
Kottakkal | ₹ 1,60,913 |
Perintalmanna | ₹ 1,60,913 |
Nilambur | ₹ 1,60,913 |
Parappanangadi | ₹ 1,60,913 |
Tirur | ₹ 1,60,913 |
Pattambi | ₹ 1,60,913 |
Kozhikode | ₹ 1,60,913 |
Ottapalam | ₹ 1,60,913 |
Perumpilavu | ₹ 1,60,913 |
Kunnamkulam | ₹ 1,60,913 |
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