4.5/5
Design and styling
Reliability
Performance
Comfort
Service experience
Value for money
Maintenance cost
Extra Features
Vintage stylish look
1 week ago
Premkumar
Riding with this body gives energetic vibes comfortable sitting, feeling like heaven and it gives riding memories along with us next-level performance, making us comfortable riding with un imaginable experience we get, feel more comfortable sitting, the body looks muscle when we riding we make us proud of this thing.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Got mileage of
39 kmpl
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1
Review
2 years ago
Amit Gandhi
Please make an informed decision while buying a motorcycle.1. Today I wanted to get my motorcycle ( royal enfield classic 350) serviced, i finally found a time this month to visit the service center because of my busy schedule.2. I reached the royal enfield “galaxy motors” service centre in ratlam, m.P at 9:40am it was closed I waited till 10:00am for it to open.3. Then I parked the bike inside their premises and asked for general service but was denied as today they have to focus on the delivery of “new motorcycles”. I dragged my motorcycle outside of their tiny premises with very less space to maneuver properly.4. This statement made me an old customer who trusted the brand in the first place feel worthless.5. We the enthusiast customer persona trusted them in the first place and made them a main stream selling motorcycle company from a niche one.6. Owning a vehicle is not a one-point interaction and transaction. It is a long-term relationship between a company and the customer.7. They destroyed customer delight in the most important funnel stages of a company selling vehicles- the loyalty and advocacy stages.8. The importance of these stages is more significant in their nature of business.9. Service and sales+delivery should work separately and have their own resources/ work independently of each other.10. Would find a 3rd party service center or will learn how to diy until I move to a brand that cares about its customers.11. I hope the customers who will get their motorcycle delivered today don’t experience the same thing when they expect service in the coming years of their ownership.
About the Reviewer
Ridden for (If Owned)
15000+ km
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2
Life with RE 350
37 weeks ago
Kushal
Royal Enfield is for royalty. When we are riding this bike we don't need to prove that, we are bold men because of RE 350 bold look proves what we are. While riding on RE it feels like riding on a Lion. There are only pros in this bike from my side. Service maintenance depends on how you treat this LION.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
35 kmpl
Tips for other riders
Don't give for service at local repair centers because of RE is not a normal bike we should maintain its royalty.
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2
2
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Get in touch with your nearest Royal Enfield service center in Akola for service enquiries, service and repair costs and more!
Agrawal Motors
Shivani AirPort Area, Akola, 444104
The ARAI mileage of Royal Enfield Classic 350 [2020] is 37 kmpl. The average of the Classic 350 [2020] is 35 kmpl, as per the owners of the bike.
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