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User Review of Classic 350 [2020] by Sachin P

4.5/5


1261 Reviews
4205 Ratings

Royal enfield classic 350 june 2014 model review

9 years ago


Sachin P

Rating Parameters

(out of 5)

5

Design and styling


4

Performance


4

Comfort

Royal enfield classic 350 review


this review is from a amateur who just got his first royal enfield bike and rode for 4000kms. Royal enfield as a brand has a high value in indian market as being the oldest bike manufacturer in india as well as people living here have great emotional connection towards this brand.


But i never expected to own one in my life as i prefered sports bike over cruisers as they are more live and fun. Although i own pulsar 135ls, i have ridden cbr 250, karizma zmr, duke 200, pulsar 200 ns, fz v1 and gixxer a couple of times thanks to my kind hearted friends. I got my eyes on royal enfield when the subject touring came to my mind. As you know, sports bike have harder seats and tight suspensions which makes them poor for long rides. I needed something which was under my budget and which goes on and on without having engine out of breath.


When i spoke to my dad about taking a new bike such as avenger and karizma, he just ignored by saying' u already have a bike, why do u need a new one. Take a car(am having job)'. But am a biker . So i researched and came into conclusion of buying a royal enfield. When i informed my dad about, to my surprise the response i got from was the most heart warming. 'Royal enfield!. Thats very good.' . My dad worked(currently retired) as circle inspector and has a history with royal enfield bikes. Infact, he was more excited to buy the bike than i was. We visited the showroom and decided to buy classic 350 as its style was more appealing. We paid an advance of rs.5000 To prince motors, palakkad, kerala to book silver classic 350 and the bike got delivered within 3 months waiting period. Oh man what a site it was to see royal enfield'the king of the roads' standing in my house.


The first 500kms is very crucial for any new bikes as its the time where the engines get set. Also if there is any complaint with bike we have to inform it in start itself else in future its going to be costly. Me and dad tamed the beast to run under 50 although the manual says we can go on 60kmph and after crossing 500 we went upto 70 as per manual.


But after first service tappet noise started to arise when i gave more acceleration. This really hurted me as new bike giving problems at the starting can cause to anyone. When inquired with showroom, this was their reply'the new engines come with hydraulic tappets which cannot be adjusted by us and is strictly prohibited by company. It will be automatically corrected when you ride the bike continously'. I hope it does! because royal enfield is not a brand that stands for technology. After second service the bike returned a mileage of 33kmpl which was way below the company claimed one although i rode at 70kmph. The biggest thing i liked about the bike was its engine performance, the more distance it covered more smoother it became. Self start even though was present became useless as it works only occassionally. It felt like the battery dosent have enough juice to start 350cc engine. Headlights have powerful beam which is good for night driving. The rider seats have springs which acts as extra shock absorbers and thus provide more comfort. The pillion seats though is narrow and will definitely cause pain after 50 to 60kms. The new uce engine is light and entire bike has reduced weight and its very easy to navigate in traffic. I didnt like the fit and finish though since the nuts and bolts started to come off due to vibration and you might never know when something is missing. In my place, the silencer nut and chain guard nut was lost after a long ride. The paint quality is also another issue as one little scratch will peel off the paint. On dec 20th and 21st 2014 i made a chennai to bangalore and reverse in my bull covering almost 800kms in two days and the bike performed well.


But i was not happy as although the engine was 350cc i could only cruise the bike at speed of 80kmph and after that vibration was in excess. Comon. A wide open 6lane straight road and you still move like a turtoise. I envyed the cbr250 and ktm guys who flew past me through these open roads. And the biggest problem was a heart breaker. The rim got bent when i ran through a huge pot hole and bike began to wobble like anything. Thanks to chennai road. (I have run my pulsar like anything but it didnt give it a scratch.! This is the quality of steel re guys give? i have my pulsar 135 to bangalore through same highway and there was no problem at all). Another thing that iritated me was tappet noise, after 70 tappet noise will become high.


As one good rider once said. Take a royal enfield with heart and not mind. And thats truly said as this bike is not perfect in any means. It got problems which makes many buyers to back away but once you ride on it the whole world will envy upon on you. The sound of beats will become music to your ears. Clutch and brakes like the strings of a guitar. Its upto you whether you wanna play hard metal or melody. Yes, there are more better bikes such as cbr, pulsar, r15, avenger etc for this price and if you are not a big fan of re, then surely you must not take it. This bike has more cons. Than pros no matter how mad a re fan suggest you to buy.


Ride safe. Ride long.


Sachin p


an enfield rider


royal enfield classic 350 silver(2014 model).

Pros

listed in description

cons

listed in description

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More Reviews on Classic 350 [2020]

  • Most Helpful (1260)
  • Most Recent (1260)
  • Critical (173)
  • Positive (1087)
  • Vintage stylish look

    1 week ago


    Premkumar

    Riding with this body gives energetic vibes comfortable sitting, feeling like heaven and it gives riding memories along with us next-level performance, making us comfortable riding with un imaginable experience we get, feel more comfortable sitting, the body looks muscle when we riding we make us proud of this thing.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Performance


    5

    Comfort


    1

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    Never Owned

    Was this review helpful?

    0


    1


  • Life with RE 350

    37 weeks ago


    Kushal

    Royal Enfield is for royalty. When we are riding this bike we don't need to prove that, we are bold men because of RE 350 bold look proves what we are. While riding on RE it feels like riding on a Lion. There are only pros in this bike from my side. Service maintenance depends on how you treat this LION.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Comfort


    5

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    Don't give for service at local repair centers because of RE is not a normal bike we should maintain its royalty.

    Was this review helpful?

    2


    2


  • Classic 350 dual channel abs model 2021 best condition

    1 year ago


    Abhinav

    It's in very good condition and has been in one hand and on-time service only in Showroom service center. There's no issue with the bike and is very comfortable. A new rear tire has been recently installed.
    You will get a decent mileage of nearly 35 to 40 kilometers per liter.
    All it's a good deal at this price.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Comfort


    5

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    15000+ km

    Was this review helpful?

    1


    1


  • My Bullet

    1 year ago


    Utkarsh Mishra

    Bike is in good Condition and every part of bike is ok I have an extra silencer. Servicing on time every time . No extra accessories I have in my bike all the parts are original and of the time of purchase not a single scratch on my bullet. Looks like a Rowdy and the Cons in my point of view is its weight .

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Comfort


    5

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    Change Oil at every 4000km .

    Was this review helpful?

    0


    1


  • Feels like home. Its doesnt thrill b

    1 year ago


    Nikhil Verma

    Since you are reading this , I guess that you have already read the specification of this bike and you are here for the after purchase experience, I will give you exactly that.
    Talking about looks its one of the best looking retro motorcycle out there but mind you there are a million other classics in this country and there is no exclusivity with this. So don't expect to gain attention and eyeballs on this. Its the 7th most selling motorcycle so you will find in every major traffic signal and just everywhere.
    Buying experience: it was a decent experience nothing too fancy. See until they haven't sold the bike the dealership guys will be the most polite and understanding people. The problem occurs once you have purchased the motorcycle.
    Riding experience: so it is a 200 kg motorcycle with 19.1 ps power which means its not the fastest , also at speeds above 60 km/hr, all the agility is gone, the bike resists to lean and filtering at highspeed is not possible, although this problem is solved in j series model.
    After owning this motorcycle, you will realize that it cant beat the bajaj ns 160 or ever pulsar 150 at top speed, so you don't even try. But this matures you day by day as the young blood inside you which makes you want to race everyone on the street and prove your worth will be humbled because with this you are not winning and you wont even try which becomes a habit and ultimately you become a better rider, not intimidated by any one on the road and most importantly not racing stupidly on streets.
    on highways: now after you have matured and now you will start liking the bike more and more. Specially in the highways.
    It sits at 70-80 km/hr on a very low rpm of the engine. At this speed motorcycle achieves something called a flow state where it feels like you are floating on the road ( obviously of you don't have those stupidly loud exhausts installed). The feeling is very hard to describe through words and you might have heard this a lot. But i am telling you its real and you have to mature on the motorcycle to feel it. Personally for me, it calms me down and all my racing thoughts slows down. This might sound stupid and delusional but its true for and it wont occur when you have 5000 explosions in between your legs.
    On city: its basically a heavy dirt bike and a lot of torque, so this will be the easiest on the city as torque available at a very low rpm helps in the constant stopping and acceleration. I haven't faced any heating issues in the city. Only sometimes due to its heaviness going back/ reversing becomes a pain.
    Covering huge distances: for covering distance you need speed but after 80 km/hr it starts vibrating and the vibrations are so severe that i sometime fell it will vibrate it self to pieces. Although it never happened i have pushed the motorcycle to its top speed of 110 km/hr (gps) but surely the engine doesn't likes it.
    Service and maintenance: service after every 3000 kms which is very frequent in my opinion and each service costs around 2000- 2500 rupees per service including labor charge. And if its a major service then it costs around 3500 rupees. Although the are a lot of private mechanics who will service the bike and labour cost will be minimal. And they also have the parts cheaper then enfield for some reason.
    The authorized service center only knows about common problems and basic servicing, and if its a new motorcycle then they are as knowledgeable as you. Honestly the service guys only know how to change oil (at least that's the case in my area).
    Also, the after sales experience is seriously bad. My bike chassis was slightly misaligned which made the bike go right. Whenever i let go of the handle bar it automatically goes right. I did a lot to get this fixed but no response from the company and the dealership guys are the rudest on the planet. I got it fixed from a mechanic which costed around 4000 rupees extra. So yeah after sales service is a hassle for what the bike has to offer. And all the videos you see on the internet about bad experience in service centers they are all true.
    Other issues : the chain cleaning process is a pain because near the front sprocket cant be cleaned without draining the oil and opening the right side engine casing. Lights are halogen and pretty low power so you will need aux lamps if you wish to travel in dark. The relay for the fuel pump was dead after 2 months of buying it which eventually got me stranded in the middle of the road. The meter bulb died last week, there is no fuel guage. Although i haven't had any rusting on my bike but some might face this issue too so be mindful about it.
    So, who do i recommend this motorcycle to? actually no one, see royal enfield is not the only option out there for retro motorcycle there are far better options. And it is selling motorcycles basically out of the cult following that those bikes have got. Plus the internet is filled with all the quality issues with the bikes they produce, be it the chassis breaking of the himalayan or rusting or subframe breaking of the interceptor or one cylinder dying of the 650s.
    Only buy a classic 350 if you are a occasional rider and you don't bother about speeds and competing and also if you have a decent income. For students and fresh graduates please stay away from this better buy a yamaha or bajaj or ktm or honda just never go for the enfield.
    And you might be thinking after all those good points of the bikes why i am pushing you away from this bike?? because buying a bike is like a relationship, you adjust on some areas to experience the best in your gf/ bf. That's how a healthy relationship works, but with this motorcycle there's more flaws than goods and my decision was also based upon emotion rather than practicality.
    But , after considering all the points i will suggest that you should go for a test ride and choose whichever motorcycle you like. But always keep your expectation in check and you will be happy. Thanks peace

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    5

    Comfort


    2

    Service experience


    3

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    6


    0


  • Pro ride

    1 year ago


    Tewananda Namchoom

    1. This bike was my first bike purchase ever, I spent almost 2 lakhs for the bike.
    2. Rode 28,000 km in 2 years, leisure it with the mountains of Arunachal Pradesh, and the highways.
    3. Looks of my bike is classic 350 gun metal grey which is the best-selling of the classic 350 variants. Always filled it with extra premium petrol (best quality petrol) and change the engine oil every 2500 km for the best performance of the bike.
    4. Better do service to a friendly mechanic garage and the maintenance of the bike is not too high (easily affordable maintenance).
    5. Pros - best cruiser in every terrain
    cons - vibration
    when riding on wet roads but no rain the pillion rider's back side get splashed (water droplets with particles of dirt from the road) by the rear wheel.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    5

    Reliability


    4

    Comfort


    2

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    15000+ km

    Was this review helpful?

    0


    0


  • Royal enfield belongs to royal family

    1 year ago


    Vipin Jaiswal

    The best bike as its name is royal sounds good...
    Lassic 350 boasts a round headlamp, a peanut-shaped fuel tank, a round tail lamp, and dual seats. Enhancing its visual appeal is a host of funky and elegant color options. 2020 classic 350 as old-school on the feature front as its design. There’s a fully analogue instrument cluster with no fuel gauge available. The only modern feature present is abs with single-channel and dual-channel options.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    1


  • 350cc elephant

    1 year ago


    Jaineel

    At first, the bike is smooth but as you clock kilometers the smoothness goes away even after regular service. My god the vibrations are unbearable. The bike struggles to go beyond 80km/h. The instrument cluster is outdated and doesn't provide the info about the fuel. It's a quite heavy bike. They should have added a reverse gear in it because at some elevation it's a bit hard to drag the bike backward without anyone's help. And it's quite costly to maintain the bike. And it doesn't deliver the power that we expect from a 350cc bike. Weight management is not good on this bike. The only pro about this bike is its looks and its quite reliable for riding long distances.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    2

    Performance


    4

    Comfort


    3

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    5


    1


  • A bike which will never disappoint you ....

    2 years ago


    Kuntal Singha Mahapatra

    I can remember the 14 august 2020. That day is memorable in my life cause on that day I brought my dream to my house. Yes, I bought the bike royal enfield classic 350. I never thought this bike would be my all-time favorite bike. But with its brand-new features, it became my favorite bike, and still, I am riding it. The mileage of this bike is not botthered, the speed is thrilling and the whole experience of riding is awesome. You must buy it for a thrilling experience.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    1


    1


  • Review

    2 years ago


    Amit Gandhi

    Please make an informed decision while buying a motorcycle.
    1. Today I wanted to get my motorcycle ( royal enfield classic 350) serviced, i finally found a time this month to visit the service center because of my busy schedule.
    2. I reached the royal enfield “galaxy motors” service centre in ratlam, m.P at 9:40am it was closed I waited till 10:00am for it to open.
    3. Then I parked the bike inside their premises and asked for general service but was denied as today they have to focus on the delivery of “new motorcycles”. I dragged my motorcycle outside of their tiny premises with very less space to maneuver properly.
    4. This statement made me an old customer who trusted the brand in the first place feel worthless.
    5. We the enthusiast customer persona trusted them in the first place and made them a main stream selling motorcycle company from a niche one.
    6. Owning a vehicle is not a one-point interaction and transaction. It is a long-term relationship between a company and the customer.
    7. They destroyed customer delight in the most important funnel stages of a company selling vehicles- the loyalty and advocacy stages.
    8. The importance of these stages is more significant in their nature of business.
    9. Service and sales+delivery should work separately and have their own resources/ work independently of each other.
    10. Would find a 3rd party service center or will learn how to diy until I move to a brand that cares about its customers.
    11. I hope the customers who will get their motorcycle delivered today don’t experience the same thing when they expect service in the coming years of their ownership.

    About the Reviewer

    Ridden for (If Owned)

    15000+ km

    Was this review helpful?

    0


    2

  • Vintage stylish look

    1 week ago


    Premkumar

    Riding with this body gives energetic vibes comfortable sitting, feeling like heaven and it gives riding memories along with us next-level performance, making us comfortable riding with un imaginable experience we get, feel more comfortable sitting, the body looks muscle when we riding we make us proud of this thing.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Performance


    5

    Comfort


    1

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    Never Owned

    Was this review helpful?

    0


    1


  • Life with RE 350

    37 weeks ago


    Kushal

    Royal Enfield is for royalty. When we are riding this bike we don't need to prove that, we are bold men because of RE 350 bold look proves what we are. While riding on RE it feels like riding on a Lion. There are only pros in this bike from my side. Service maintenance depends on how you treat this LION.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Comfort


    5

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    Don't give for service at local repair centers because of RE is not a normal bike we should maintain its royalty.

    Was this review helpful?

    2


    2


  • Classic 350 dual channel abs model 2021 best condition

    1 year ago


    Abhinav

    It's in very good condition and has been in one hand and on-time service only in Showroom service center. There's no issue with the bike and is very comfortable. A new rear tire has been recently installed.
    You will get a decent mileage of nearly 35 to 40 kilometers per liter.
    All it's a good deal at this price.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Comfort


    5

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    15000+ km

    Was this review helpful?

    1


    1


  • My Bullet

    1 year ago


    Utkarsh Mishra

    Bike is in good Condition and every part of bike is ok I have an extra silencer. Servicing on time every time . No extra accessories I have in my bike all the parts are original and of the time of purchase not a single scratch on my bullet. Looks like a Rowdy and the Cons in my point of view is its weight .

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Comfort


    5

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    Change Oil at every 4000km .

    Was this review helpful?

    0


    1


  • Feels like home. Its doesnt thrill b

    1 year ago


    Nikhil Verma

    Since you are reading this , I guess that you have already read the specification of this bike and you are here for the after purchase experience, I will give you exactly that.
    Talking about looks its one of the best looking retro motorcycle out there but mind you there are a million other classics in this country and there is no exclusivity with this. So don't expect to gain attention and eyeballs on this. Its the 7th most selling motorcycle so you will find in every major traffic signal and just everywhere.
    Buying experience: it was a decent experience nothing too fancy. See until they haven't sold the bike the dealership guys will be the most polite and understanding people. The problem occurs once you have purchased the motorcycle.
    Riding experience: so it is a 200 kg motorcycle with 19.1 ps power which means its not the fastest , also at speeds above 60 km/hr, all the agility is gone, the bike resists to lean and filtering at highspeed is not possible, although this problem is solved in j series model.
    After owning this motorcycle, you will realize that it cant beat the bajaj ns 160 or ever pulsar 150 at top speed, so you don't even try. But this matures you day by day as the young blood inside you which makes you want to race everyone on the street and prove your worth will be humbled because with this you are not winning and you wont even try which becomes a habit and ultimately you become a better rider, not intimidated by any one on the road and most importantly not racing stupidly on streets.
    on highways: now after you have matured and now you will start liking the bike more and more. Specially in the highways.
    It sits at 70-80 km/hr on a very low rpm of the engine. At this speed motorcycle achieves something called a flow state where it feels like you are floating on the road ( obviously of you don't have those stupidly loud exhausts installed). The feeling is very hard to describe through words and you might have heard this a lot. But i am telling you its real and you have to mature on the motorcycle to feel it. Personally for me, it calms me down and all my racing thoughts slows down. This might sound stupid and delusional but its true for and it wont occur when you have 5000 explosions in between your legs.
    On city: its basically a heavy dirt bike and a lot of torque, so this will be the easiest on the city as torque available at a very low rpm helps in the constant stopping and acceleration. I haven't faced any heating issues in the city. Only sometimes due to its heaviness going back/ reversing becomes a pain.
    Covering huge distances: for covering distance you need speed but after 80 km/hr it starts vibrating and the vibrations are so severe that i sometime fell it will vibrate it self to pieces. Although it never happened i have pushed the motorcycle to its top speed of 110 km/hr (gps) but surely the engine doesn't likes it.
    Service and maintenance: service after every 3000 kms which is very frequent in my opinion and each service costs around 2000- 2500 rupees per service including labor charge. And if its a major service then it costs around 3500 rupees. Although the are a lot of private mechanics who will service the bike and labour cost will be minimal. And they also have the parts cheaper then enfield for some reason.
    The authorized service center only knows about common problems and basic servicing, and if its a new motorcycle then they are as knowledgeable as you. Honestly the service guys only know how to change oil (at least that's the case in my area).
    Also, the after sales experience is seriously bad. My bike chassis was slightly misaligned which made the bike go right. Whenever i let go of the handle bar it automatically goes right. I did a lot to get this fixed but no response from the company and the dealership guys are the rudest on the planet. I got it fixed from a mechanic which costed around 4000 rupees extra. So yeah after sales service is a hassle for what the bike has to offer. And all the videos you see on the internet about bad experience in service centers they are all true.
    Other issues : the chain cleaning process is a pain because near the front sprocket cant be cleaned without draining the oil and opening the right side engine casing. Lights are halogen and pretty low power so you will need aux lamps if you wish to travel in dark. The relay for the fuel pump was dead after 2 months of buying it which eventually got me stranded in the middle of the road. The meter bulb died last week, there is no fuel guage. Although i haven't had any rusting on my bike but some might face this issue too so be mindful about it.
    So, who do i recommend this motorcycle to? actually no one, see royal enfield is not the only option out there for retro motorcycle there are far better options. And it is selling motorcycles basically out of the cult following that those bikes have got. Plus the internet is filled with all the quality issues with the bikes they produce, be it the chassis breaking of the himalayan or rusting or subframe breaking of the interceptor or one cylinder dying of the 650s.
    Only buy a classic 350 if you are a occasional rider and you don't bother about speeds and competing and also if you have a decent income. For students and fresh graduates please stay away from this better buy a yamaha or bajaj or ktm or honda just never go for the enfield.
    And you might be thinking after all those good points of the bikes why i am pushing you away from this bike?? because buying a bike is like a relationship, you adjust on some areas to experience the best in your gf/ bf. That's how a healthy relationship works, but with this motorcycle there's more flaws than goods and my decision was also based upon emotion rather than practicality.
    But , after considering all the points i will suggest that you should go for a test ride and choose whichever motorcycle you like. But always keep your expectation in check and you will be happy. Thanks peace

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    5

    Comfort


    2

    Service experience


    3

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    6


    0


  • Pro ride

    1 year ago


    Tewananda Namchoom

    1. This bike was my first bike purchase ever, I spent almost 2 lakhs for the bike.
    2. Rode 28,000 km in 2 years, leisure it with the mountains of Arunachal Pradesh, and the highways.
    3. Looks of my bike is classic 350 gun metal grey which is the best-selling of the classic 350 variants. Always filled it with extra premium petrol (best quality petrol) and change the engine oil every 2500 km for the best performance of the bike.
    4. Better do service to a friendly mechanic garage and the maintenance of the bike is not too high (easily affordable maintenance).
    5. Pros - best cruiser in every terrain
    cons - vibration
    when riding on wet roads but no rain the pillion rider's back side get splashed (water droplets with particles of dirt from the road) by the rear wheel.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    5

    Reliability


    4

    Comfort


    2

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    15000+ km

    Was this review helpful?

    0


    0


  • Royal enfield belongs to royal family

    1 year ago


    Vipin Jaiswal

    The best bike as its name is royal sounds good...
    Lassic 350 boasts a round headlamp, a peanut-shaped fuel tank, a round tail lamp, and dual seats. Enhancing its visual appeal is a host of funky and elegant color options. 2020 classic 350 as old-school on the feature front as its design. There’s a fully analogue instrument cluster with no fuel gauge available. The only modern feature present is abs with single-channel and dual-channel options.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    1


  • 350cc elephant

    1 year ago


    Jaineel

    At first, the bike is smooth but as you clock kilometers the smoothness goes away even after regular service. My god the vibrations are unbearable. The bike struggles to go beyond 80km/h. The instrument cluster is outdated and doesn't provide the info about the fuel. It's a quite heavy bike. They should have added a reverse gear in it because at some elevation it's a bit hard to drag the bike backward without anyone's help. And it's quite costly to maintain the bike. And it doesn't deliver the power that we expect from a 350cc bike. Weight management is not good on this bike. The only pro about this bike is its looks and its quite reliable for riding long distances.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    2

    Performance


    4

    Comfort


    3

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    5


    1


  • A bike which will never disappoint you ....

    2 years ago


    Kuntal Singha Mahapatra

    I can remember the 14 august 2020. That day is memorable in my life cause on that day I brought my dream to my house. Yes, I bought the bike royal enfield classic 350. I never thought this bike would be my all-time favorite bike. But with its brand-new features, it became my favorite bike, and still, I am riding it. The mileage of this bike is not botthered, the speed is thrilling and the whole experience of riding is awesome. You must buy it for a thrilling experience.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    1


    1


  • Review

    2 years ago


    Amit Gandhi

    Please make an informed decision while buying a motorcycle.
    1. Today I wanted to get my motorcycle ( royal enfield classic 350) serviced, i finally found a time this month to visit the service center because of my busy schedule.
    2. I reached the royal enfield “galaxy motors” service centre in ratlam, m.P at 9:40am it was closed I waited till 10:00am for it to open.
    3. Then I parked the bike inside their premises and asked for general service but was denied as today they have to focus on the delivery of “new motorcycles”. I dragged my motorcycle outside of their tiny premises with very less space to maneuver properly.
    4. This statement made me an old customer who trusted the brand in the first place feel worthless.
    5. We the enthusiast customer persona trusted them in the first place and made them a main stream selling motorcycle company from a niche one.
    6. Owning a vehicle is not a one-point interaction and transaction. It is a long-term relationship between a company and the customer.
    7. They destroyed customer delight in the most important funnel stages of a company selling vehicles- the loyalty and advocacy stages.
    8. The importance of these stages is more significant in their nature of business.
    9. Service and sales+delivery should work separately and have their own resources/ work independently of each other.
    10. Would find a 3rd party service center or will learn how to diy until I move to a brand that cares about its customers.
    11. I hope the customers who will get their motorcycle delivered today don’t experience the same thing when they expect service in the coming years of their ownership.

    About the Reviewer

    Ridden for (If Owned)

    15000+ km

    Was this review helpful?

    0


    2

  • Vintage stylish look

    1 week ago


    Premkumar

    Riding with this body gives energetic vibes comfortable sitting, feeling like heaven and it gives riding memories along with us next-level performance, making us comfortable riding with un imaginable experience we get, feel more comfortable sitting, the body looks muscle when we riding we make us proud of this thing.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Performance


    5

    Comfort


    1

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    Never Owned

    Was this review helpful?

    0


    1


  • Life with RE 350

    37 weeks ago


    Kushal

    Royal Enfield is for royalty. When we are riding this bike we don't need to prove that, we are bold men because of RE 350 bold look proves what we are. While riding on RE it feels like riding on a Lion. There are only pros in this bike from my side. Service maintenance depends on how you treat this LION.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Comfort


    5

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    Don't give for service at local repair centers because of RE is not a normal bike we should maintain its royalty.

    Was this review helpful?

    2


    2


  • Classic 350 dual channel abs model 2021 best condition

    1 year ago


    Abhinav

    It's in very good condition and has been in one hand and on-time service only in Showroom service center. There's no issue with the bike and is very comfortable. A new rear tire has been recently installed.
    You will get a decent mileage of nearly 35 to 40 kilometers per liter.
    All it's a good deal at this price.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Comfort


    5

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    15000+ km

    Was this review helpful?

    1


    1


  • My Bullet

    1 year ago


    Utkarsh Mishra

    Bike is in good Condition and every part of bike is ok I have an extra silencer. Servicing on time every time . No extra accessories I have in my bike all the parts are original and of the time of purchase not a single scratch on my bullet. Looks like a Rowdy and the Cons in my point of view is its weight .

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Comfort


    5

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    Change Oil at every 4000km .

    Was this review helpful?

    0


    1


  • Feels like home. Its doesnt thrill b

    1 year ago


    Nikhil Verma

    Since you are reading this , I guess that you have already read the specification of this bike and you are here for the after purchase experience, I will give you exactly that.
    Talking about looks its one of the best looking retro motorcycle out there but mind you there are a million other classics in this country and there is no exclusivity with this. So don't expect to gain attention and eyeballs on this. Its the 7th most selling motorcycle so you will find in every major traffic signal and just everywhere.
    Buying experience: it was a decent experience nothing too fancy. See until they haven't sold the bike the dealership guys will be the most polite and understanding people. The problem occurs once you have purchased the motorcycle.
    Riding experience: so it is a 200 kg motorcycle with 19.1 ps power which means its not the fastest , also at speeds above 60 km/hr, all the agility is gone, the bike resists to lean and filtering at highspeed is not possible, although this problem is solved in j series model.
    After owning this motorcycle, you will realize that it cant beat the bajaj ns 160 or ever pulsar 150 at top speed, so you don't even try. But this matures you day by day as the young blood inside you which makes you want to race everyone on the street and prove your worth will be humbled because with this you are not winning and you wont even try which becomes a habit and ultimately you become a better rider, not intimidated by any one on the road and most importantly not racing stupidly on streets.
    on highways: now after you have matured and now you will start liking the bike more and more. Specially in the highways.
    It sits at 70-80 km/hr on a very low rpm of the engine. At this speed motorcycle achieves something called a flow state where it feels like you are floating on the road ( obviously of you don't have those stupidly loud exhausts installed). The feeling is very hard to describe through words and you might have heard this a lot. But i am telling you its real and you have to mature on the motorcycle to feel it. Personally for me, it calms me down and all my racing thoughts slows down. This might sound stupid and delusional but its true for and it wont occur when you have 5000 explosions in between your legs.
    On city: its basically a heavy dirt bike and a lot of torque, so this will be the easiest on the city as torque available at a very low rpm helps in the constant stopping and acceleration. I haven't faced any heating issues in the city. Only sometimes due to its heaviness going back/ reversing becomes a pain.
    Covering huge distances: for covering distance you need speed but after 80 km/hr it starts vibrating and the vibrations are so severe that i sometime fell it will vibrate it self to pieces. Although it never happened i have pushed the motorcycle to its top speed of 110 km/hr (gps) but surely the engine doesn't likes it.
    Service and maintenance: service after every 3000 kms which is very frequent in my opinion and each service costs around 2000- 2500 rupees per service including labor charge. And if its a major service then it costs around 3500 rupees. Although the are a lot of private mechanics who will service the bike and labour cost will be minimal. And they also have the parts cheaper then enfield for some reason.
    The authorized service center only knows about common problems and basic servicing, and if its a new motorcycle then they are as knowledgeable as you. Honestly the service guys only know how to change oil (at least that's the case in my area).
    Also, the after sales experience is seriously bad. My bike chassis was slightly misaligned which made the bike go right. Whenever i let go of the handle bar it automatically goes right. I did a lot to get this fixed but no response from the company and the dealership guys are the rudest on the planet. I got it fixed from a mechanic which costed around 4000 rupees extra. So yeah after sales service is a hassle for what the bike has to offer. And all the videos you see on the internet about bad experience in service centers they are all true.
    Other issues : the chain cleaning process is a pain because near the front sprocket cant be cleaned without draining the oil and opening the right side engine casing. Lights are halogen and pretty low power so you will need aux lamps if you wish to travel in dark. The relay for the fuel pump was dead after 2 months of buying it which eventually got me stranded in the middle of the road. The meter bulb died last week, there is no fuel guage. Although i haven't had any rusting on my bike but some might face this issue too so be mindful about it.
    So, who do i recommend this motorcycle to? actually no one, see royal enfield is not the only option out there for retro motorcycle there are far better options. And it is selling motorcycles basically out of the cult following that those bikes have got. Plus the internet is filled with all the quality issues with the bikes they produce, be it the chassis breaking of the himalayan or rusting or subframe breaking of the interceptor or one cylinder dying of the 650s.
    Only buy a classic 350 if you are a occasional rider and you don't bother about speeds and competing and also if you have a decent income. For students and fresh graduates please stay away from this better buy a yamaha or bajaj or ktm or honda just never go for the enfield.
    And you might be thinking after all those good points of the bikes why i am pushing you away from this bike?? because buying a bike is like a relationship, you adjust on some areas to experience the best in your gf/ bf. That's how a healthy relationship works, but with this motorcycle there's more flaws than goods and my decision was also based upon emotion rather than practicality.
    But , after considering all the points i will suggest that you should go for a test ride and choose whichever motorcycle you like. But always keep your expectation in check and you will be happy. Thanks peace

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    5

    Comfort


    2

    Service experience


    3

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    6


    0


  • Pro ride

    1 year ago


    Tewananda Namchoom

    1. This bike was my first bike purchase ever, I spent almost 2 lakhs for the bike.
    2. Rode 28,000 km in 2 years, leisure it with the mountains of Arunachal Pradesh, and the highways.
    3. Looks of my bike is classic 350 gun metal grey which is the best-selling of the classic 350 variants. Always filled it with extra premium petrol (best quality petrol) and change the engine oil every 2500 km for the best performance of the bike.
    4. Better do service to a friendly mechanic garage and the maintenance of the bike is not too high (easily affordable maintenance).
    5. Pros - best cruiser in every terrain
    cons - vibration
    when riding on wet roads but no rain the pillion rider's back side get splashed (water droplets with particles of dirt from the road) by the rear wheel.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    5

    Reliability


    4

    Comfort


    2

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    15000+ km

    Was this review helpful?

    0


    0


  • Royal enfield belongs to royal family

    1 year ago


    Vipin Jaiswal

    The best bike as its name is royal sounds good...
    Lassic 350 boasts a round headlamp, a peanut-shaped fuel tank, a round tail lamp, and dual seats. Enhancing its visual appeal is a host of funky and elegant color options. 2020 classic 350 as old-school on the feature front as its design. There’s a fully analogue instrument cluster with no fuel gauge available. The only modern feature present is abs with single-channel and dual-channel options.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    1


  • 350cc elephant

    1 year ago


    Jaineel

    At first, the bike is smooth but as you clock kilometers the smoothness goes away even after regular service. My god the vibrations are unbearable. The bike struggles to go beyond 80km/h. The instrument cluster is outdated and doesn't provide the info about the fuel. It's a quite heavy bike. They should have added a reverse gear in it because at some elevation it's a bit hard to drag the bike backward without anyone's help. And it's quite costly to maintain the bike. And it doesn't deliver the power that we expect from a 350cc bike. Weight management is not good on this bike. The only pro about this bike is its looks and its quite reliable for riding long distances.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    2

    Performance


    4

    Comfort


    3

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    5


    1


  • A bike which will never disappoint you ....

    2 years ago


    Kuntal Singha Mahapatra

    I can remember the 14 august 2020. That day is memorable in my life cause on that day I brought my dream to my house. Yes, I bought the bike royal enfield classic 350. I never thought this bike would be my all-time favorite bike. But with its brand-new features, it became my favorite bike, and still, I am riding it. The mileage of this bike is not botthered, the speed is thrilling and the whole experience of riding is awesome. You must buy it for a thrilling experience.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    1


    1


  • Review

    2 years ago


    Amit Gandhi

    Please make an informed decision while buying a motorcycle.
    1. Today I wanted to get my motorcycle ( royal enfield classic 350) serviced, i finally found a time this month to visit the service center because of my busy schedule.
    2. I reached the royal enfield “galaxy motors” service centre in ratlam, m.P at 9:40am it was closed I waited till 10:00am for it to open.
    3. Then I parked the bike inside their premises and asked for general service but was denied as today they have to focus on the delivery of “new motorcycles”. I dragged my motorcycle outside of their tiny premises with very less space to maneuver properly.
    4. This statement made me an old customer who trusted the brand in the first place feel worthless.
    5. We the enthusiast customer persona trusted them in the first place and made them a main stream selling motorcycle company from a niche one.
    6. Owning a vehicle is not a one-point interaction and transaction. It is a long-term relationship between a company and the customer.
    7. They destroyed customer delight in the most important funnel stages of a company selling vehicles- the loyalty and advocacy stages.
    8. The importance of these stages is more significant in their nature of business.
    9. Service and sales+delivery should work separately and have their own resources/ work independently of each other.
    10. Would find a 3rd party service center or will learn how to diy until I move to a brand that cares about its customers.
    11. I hope the customers who will get their motorcycle delivered today don’t experience the same thing when they expect service in the coming years of their ownership.

    About the Reviewer

    Ridden for (If Owned)

    15000+ km

    Was this review helpful?

    0


    2

  • Vintage stylish look

    1 week ago


    Premkumar

    Riding with this body gives energetic vibes comfortable sitting, feeling like heaven and it gives riding memories along with us next-level performance, making us comfortable riding with un imaginable experience we get, feel more comfortable sitting, the body looks muscle when we riding we make us proud of this thing.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Performance


    5

    Comfort


    1

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    Never Owned

    Was this review helpful?

    0


    1


  • Life with RE 350

    37 weeks ago


    Kushal

    Royal Enfield is for royalty. When we are riding this bike we don't need to prove that, we are bold men because of RE 350 bold look proves what we are. While riding on RE it feels like riding on a Lion. There are only pros in this bike from my side. Service maintenance depends on how you treat this LION.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Comfort


    5

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    Don't give for service at local repair centers because of RE is not a normal bike we should maintain its royalty.

    Was this review helpful?

    2


    2


  • Classic 350 dual channel abs model 2021 best condition

    1 year ago


    Abhinav

    It's in very good condition and has been in one hand and on-time service only in Showroom service center. There's no issue with the bike and is very comfortable. A new rear tire has been recently installed.
    You will get a decent mileage of nearly 35 to 40 kilometers per liter.
    All it's a good deal at this price.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Comfort


    5

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    15000+ km

    Was this review helpful?

    1


    1


  • My Bullet

    1 year ago


    Utkarsh Mishra

    Bike is in good Condition and every part of bike is ok I have an extra silencer. Servicing on time every time . No extra accessories I have in my bike all the parts are original and of the time of purchase not a single scratch on my bullet. Looks like a Rowdy and the Cons in my point of view is its weight .

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Comfort


    5

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    Change Oil at every 4000km .

    Was this review helpful?

    0


    1


  • Feels like home. Its doesnt thrill b

    1 year ago


    Nikhil Verma

    Since you are reading this , I guess that you have already read the specification of this bike and you are here for the after purchase experience, I will give you exactly that.
    Talking about looks its one of the best looking retro motorcycle out there but mind you there are a million other classics in this country and there is no exclusivity with this. So don't expect to gain attention and eyeballs on this. Its the 7th most selling motorcycle so you will find in every major traffic signal and just everywhere.
    Buying experience: it was a decent experience nothing too fancy. See until they haven't sold the bike the dealership guys will be the most polite and understanding people. The problem occurs once you have purchased the motorcycle.
    Riding experience: so it is a 200 kg motorcycle with 19.1 ps power which means its not the fastest , also at speeds above 60 km/hr, all the agility is gone, the bike resists to lean and filtering at highspeed is not possible, although this problem is solved in j series model.
    After owning this motorcycle, you will realize that it cant beat the bajaj ns 160 or ever pulsar 150 at top speed, so you don't even try. But this matures you day by day as the young blood inside you which makes you want to race everyone on the street and prove your worth will be humbled because with this you are not winning and you wont even try which becomes a habit and ultimately you become a better rider, not intimidated by any one on the road and most importantly not racing stupidly on streets.
    on highways: now after you have matured and now you will start liking the bike more and more. Specially in the highways.
    It sits at 70-80 km/hr on a very low rpm of the engine. At this speed motorcycle achieves something called a flow state where it feels like you are floating on the road ( obviously of you don't have those stupidly loud exhausts installed). The feeling is very hard to describe through words and you might have heard this a lot. But i am telling you its real and you have to mature on the motorcycle to feel it. Personally for me, it calms me down and all my racing thoughts slows down. This might sound stupid and delusional but its true for and it wont occur when you have 5000 explosions in between your legs.
    On city: its basically a heavy dirt bike and a lot of torque, so this will be the easiest on the city as torque available at a very low rpm helps in the constant stopping and acceleration. I haven't faced any heating issues in the city. Only sometimes due to its heaviness going back/ reversing becomes a pain.
    Covering huge distances: for covering distance you need speed but after 80 km/hr it starts vibrating and the vibrations are so severe that i sometime fell it will vibrate it self to pieces. Although it never happened i have pushed the motorcycle to its top speed of 110 km/hr (gps) but surely the engine doesn't likes it.
    Service and maintenance: service after every 3000 kms which is very frequent in my opinion and each service costs around 2000- 2500 rupees per service including labor charge. And if its a major service then it costs around 3500 rupees. Although the are a lot of private mechanics who will service the bike and labour cost will be minimal. And they also have the parts cheaper then enfield for some reason.
    The authorized service center only knows about common problems and basic servicing, and if its a new motorcycle then they are as knowledgeable as you. Honestly the service guys only know how to change oil (at least that's the case in my area).
    Also, the after sales experience is seriously bad. My bike chassis was slightly misaligned which made the bike go right. Whenever i let go of the handle bar it automatically goes right. I did a lot to get this fixed but no response from the company and the dealership guys are the rudest on the planet. I got it fixed from a mechanic which costed around 4000 rupees extra. So yeah after sales service is a hassle for what the bike has to offer. And all the videos you see on the internet about bad experience in service centers they are all true.
    Other issues : the chain cleaning process is a pain because near the front sprocket cant be cleaned without draining the oil and opening the right side engine casing. Lights are halogen and pretty low power so you will need aux lamps if you wish to travel in dark. The relay for the fuel pump was dead after 2 months of buying it which eventually got me stranded in the middle of the road. The meter bulb died last week, there is no fuel guage. Although i haven't had any rusting on my bike but some might face this issue too so be mindful about it.
    So, who do i recommend this motorcycle to? actually no one, see royal enfield is not the only option out there for retro motorcycle there are far better options. And it is selling motorcycles basically out of the cult following that those bikes have got. Plus the internet is filled with all the quality issues with the bikes they produce, be it the chassis breaking of the himalayan or rusting or subframe breaking of the interceptor or one cylinder dying of the 650s.
    Only buy a classic 350 if you are a occasional rider and you don't bother about speeds and competing and also if you have a decent income. For students and fresh graduates please stay away from this better buy a yamaha or bajaj or ktm or honda just never go for the enfield.
    And you might be thinking after all those good points of the bikes why i am pushing you away from this bike?? because buying a bike is like a relationship, you adjust on some areas to experience the best in your gf/ bf. That's how a healthy relationship works, but with this motorcycle there's more flaws than goods and my decision was also based upon emotion rather than practicality.
    But , after considering all the points i will suggest that you should go for a test ride and choose whichever motorcycle you like. But always keep your expectation in check and you will be happy. Thanks peace

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    5

    Comfort


    2

    Service experience


    3

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    6


    0


  • Pro ride

    1 year ago


    Tewananda Namchoom

    1. This bike was my first bike purchase ever, I spent almost 2 lakhs for the bike.
    2. Rode 28,000 km in 2 years, leisure it with the mountains of Arunachal Pradesh, and the highways.
    3. Looks of my bike is classic 350 gun metal grey which is the best-selling of the classic 350 variants. Always filled it with extra premium petrol (best quality petrol) and change the engine oil every 2500 km for the best performance of the bike.
    4. Better do service to a friendly mechanic garage and the maintenance of the bike is not too high (easily affordable maintenance).
    5. Pros - best cruiser in every terrain
    cons - vibration
    when riding on wet roads but no rain the pillion rider's back side get splashed (water droplets with particles of dirt from the road) by the rear wheel.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    5

    Reliability


    4

    Comfort


    2

    Service experience


    5

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    15000+ km

    Was this review helpful?

    0


    0


  • Royal enfield belongs to royal family

    1 year ago


    Vipin Jaiswal

    The best bike as its name is royal sounds good...
    Lassic 350 boasts a round headlamp, a peanut-shaped fuel tank, a round tail lamp, and dual seats. Enhancing its visual appeal is a host of funky and elegant color options. 2020 classic 350 as old-school on the feature front as its design. There’s a fully analogue instrument cluster with no fuel gauge available. The only modern feature present is abs with single-channel and dual-channel options.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    1


  • 350cc elephant

    1 year ago


    Jaineel

    At first, the bike is smooth but as you clock kilometers the smoothness goes away even after regular service. My god the vibrations are unbearable. The bike struggles to go beyond 80km/h. The instrument cluster is outdated and doesn't provide the info about the fuel. It's a quite heavy bike. They should have added a reverse gear in it because at some elevation it's a bit hard to drag the bike backward without anyone's help. And it's quite costly to maintain the bike. And it doesn't deliver the power that we expect from a 350cc bike. Weight management is not good on this bike. The only pro about this bike is its looks and its quite reliable for riding long distances.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    2

    Performance


    4

    Comfort


    3

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    5


    1


  • A bike which will never disappoint you ....

    2 years ago


    Kuntal Singha Mahapatra

    I can remember the 14 august 2020. That day is memorable in my life cause on that day I brought my dream to my house. Yes, I bought the bike royal enfield classic 350. I never thought this bike would be my all-time favorite bike. But with its brand-new features, it became my favorite bike, and still, I am riding it. The mileage of this bike is not botthered, the speed is thrilling and the whole experience of riding is awesome. You must buy it for a thrilling experience.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    5

    Reliability


    5

    Performance


    5

    Comfort


    5

    Service experience

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    1


    1


  • Review

    2 years ago


    Amit Gandhi

    Please make an informed decision while buying a motorcycle.
    1. Today I wanted to get my motorcycle ( royal enfield classic 350) serviced, i finally found a time this month to visit the service center because of my busy schedule.
    2. I reached the royal enfield “galaxy motors” service centre in ratlam, m.P at 9:40am it was closed I waited till 10:00am for it to open.
    3. Then I parked the bike inside their premises and asked for general service but was denied as today they have to focus on the delivery of “new motorcycles”. I dragged my motorcycle outside of their tiny premises with very less space to maneuver properly.
    4. This statement made me an old customer who trusted the brand in the first place feel worthless.
    5. We the enthusiast customer persona trusted them in the first place and made them a main stream selling motorcycle company from a niche one.
    6. Owning a vehicle is not a one-point interaction and transaction. It is a long-term relationship between a company and the customer.
    7. They destroyed customer delight in the most important funnel stages of a company selling vehicles- the loyalty and advocacy stages.
    8. The importance of these stages is more significant in their nature of business.
    9. Service and sales+delivery should work separately and have their own resources/ work independently of each other.
    10. Would find a 3rd party service center or will learn how to diy until I move to a brand that cares about its customers.
    11. I hope the customers who will get their motorcycle delivered today don’t experience the same thing when they expect service in the coming years of their ownership.

    About the Reviewer

    Ridden for (If Owned)

    15000+ km

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