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Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
Amit Hero optima double battery
3 weeks ago
Amit Kumar Gupta
1. The buying experience dealer was not good and more service Centers in Pune2. Riding experience 120 kg 2 people it is good 3. Looks -all Fiber parts4. Good for single-person office to and fro5. Max speed is 55 km instead of the company claim of 486. Battery weight is 6 kg. And it’s Portable so that we can remove and charge inside our flat. We don't need to arrange a PowerPoint in our parking.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Was this review helpful?
1
1
GIRISH
3 weeks ago
Girish
1. It's a poor plastic bike.2. No proper service from Hero after purchasing. 3. No spares will be available. 4. Lights and switches will also not be available in service centers. You need to wait for months. 5. If the vehicle gets wet in the rain, Switches and lights will not work properly. 6. There are no proper service centers in Hyderabad for Hero bikes.7. I am staying in a village; after ORR, there are no street lights while going to my village. I have been waiting for a switch change for the last 3 months. So far, they haven't changed the switch. It's very difficult for me to ride the bike without a light at night. I'm carrying the torch light along with me and managing with that. ---Don't buy this kind of bike, spend a little extra and go for the bikes that will provide better quality. I spent around 1 lack for this bike. Now I feel like I have wasted 1 lack.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
2
0
Do not buy- battery very poor
1 year ago
Ud
Please do not buy this ev. Bought hero optima cx in September 2022, and since then it has never given more than 45kms per charge. It is well below claimed mileage. Body stability is also bad. Did not expect this from the hero. It is a waste of money.Riding is also not comfortable. Overall bad ev bike even at this price. Could have been much better.
Rating Parameters
(out of 5)
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
12
7
Hero optima cx
1 year ago
Pradnya
This bike is having reverse problems, the display does not show the correct information. The motor sounds irritating. Every time needs to off-on mcv, then only it starts & even has a pick-up issue. Never buy this. The battery power supply is very poor so when I checked with the service center there is a battery issue.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
19
16
Hero Electric Optima CX
17 weeks ago
Anonymous User
Worst buying experience. Back pain due to riding this vehicle. Toys like look a waste of money and poor performance. No servicing just a few oil drops. The only pro is you can sit on this bike. Cons are limitless if I mention them here.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
Do not buy this vehicle, if bought sell off and go for another good brands
Was this review helpful?
0
0
Pocket friendly in comparison to other ev bikes amazing features and performance.
2 years ago
Secret
This is something worth buying. I bought it almost 1 year ago. Its battery is just superb. While it is very silent and does not make any sound while starting. Its looks are not great but its performance is awesome. It has a very low maintenance. It has a very good range and speed. Its ride is smother than ola s1 and Ather 450x, which I test ride.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
29
40
Decent electric bike for the price
1 year ago
Niranjan
I have been riding hero electric optima cx with dual battery in Hyderabad since July 2022 and here is my feedback: Good: - two batteries, so you always have a backup. - both batteries are removable, so you can remove each battery separately and charge it at home or anywhere. - two chargers provided that work for both batteries, so you can keep one at home and one on bike for emergencies. - low priceBad: - very low ground clearance, bottom hits most of the speed breakers. - very slow on slopes. Slow on plain roads too with an adult pillion rider - top speed of 45 kmph, sometimes feels less on empty roads - pathetic customer service and delivery experience - not high-quality materials used, does not feel robust overall.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
23
24
Hero electric scooter value for money and environment friendly
10 weeks ago
Akash Modi
The experience was good. Smooth riding. Cool look. Maintenance of trustable brand. it's worth buying. I bought it almost 1 year ago. Its battery is just good.it is very silent. Its looks are not great. It has a very low maintenance. It has a very good range and speed. Its ride is smother than other electric vehicles.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Tips for other riders
Maintainance was less as it was electric and low maintenance cost.
Was this review helpful?
0
0
Most comfortable in all aspects and best scooty overall
2 years ago
Shiva Kumar
This is the best model of hero electric And this is most decent and a good electric vehicle which runs at normal speed for more than 100kms on single charge this is eco friendly and antitheft scooter and more over this is of budget friendly which includes most comforts to choose a e-vehicle only the problem is it cant exceed more than 40 km/h and looking is quite simple not too attractive overall this model is the considerable as top 10electric scooty available in India.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Leisure Rides
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
Use tubeless and after every 2000 kms of ride once go to service centre
Was this review helpful?
31
23
Worst vehicle ever
1 year ago
Abhishek
I purchased the hero optima two-wheeler 10 months ago, and it has been a nightmare ever since. The vehicle has failed multiple times, and I've had to take it in for service six times within this short period. What's worse is that the company's response has been nothing short of appalling. They don't pick up the phone, and when I've visited the service center, the staff have been rude and unhelpful.To make matters worse, the vehicle has been with the company for servicing for three months out of the ten, which is unacceptable. As a customer, I expect better service from a reputed brand like hero, but my experience has been nothing short of a disappointment.I urge other potential buyers to be cautious before purchasing the hero optima, as my experience has been one of constant frustration and disappointment. I hope the company takes note of this review and improves its service standards for the benefit of its customers.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Was this review helpful?
18
8
Amit Hero optima double battery
3 weeks ago
Amit Kumar Gupta
1. The buying experience dealer was not good and more service Centers in Pune2. Riding experience 120 kg 2 people it is good 3. Looks -all Fiber parts4. Good for single-person office to and fro5. Max speed is 55 km instead of the company claim of 486. Battery weight is 6 kg. And it’s Portable so that we can remove and charge inside our flat. We don't need to arrange a PowerPoint in our parking.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Was this review helpful?
1
1
GIRISH
3 weeks ago
Girish
1. It's a poor plastic bike.2. No proper service from Hero after purchasing. 3. No spares will be available. 4. Lights and switches will also not be available in service centers. You need to wait for months. 5. If the vehicle gets wet in the rain, Switches and lights will not work properly. 6. There are no proper service centers in Hyderabad for Hero bikes.7. I am staying in a village; after ORR, there are no street lights while going to my village. I have been waiting for a switch change for the last 3 months. So far, they haven't changed the switch. It's very difficult for me to ride the bike without a light at night. I'm carrying the torch light along with me and managing with that. ---Don't buy this kind of bike, spend a little extra and go for the bikes that will provide better quality. I spent around 1 lack for this bike. Now I feel like I have wasted 1 lack.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
2
0
Do not buy- battery very poor
1 year ago
Ud
Please do not buy this ev. Bought hero optima cx in September 2022, and since then it has never given more than 45kms per charge. It is well below claimed mileage. Body stability is also bad. Did not expect this from the hero. It is a waste of money.Riding is also not comfortable. Overall bad ev bike even at this price. Could have been much better.
Rating Parameters
(out of 5)
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
12
7
Hero optima cx
1 year ago
Pradnya
This bike is having reverse problems, the display does not show the correct information. The motor sounds irritating. Every time needs to off-on mcv, then only it starts & even has a pick-up issue. Never buy this. The battery power supply is very poor so when I checked with the service center there is a battery issue.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
19
16
Hero Electric Optima CX
17 weeks ago
Anonymous User
Worst buying experience. Back pain due to riding this vehicle. Toys like look a waste of money and poor performance. No servicing just a few oil drops. The only pro is you can sit on this bike. Cons are limitless if I mention them here.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
Do not buy this vehicle, if bought sell off and go for another good brands
Was this review helpful?
0
0
Pocket friendly in comparison to other ev bikes amazing features and performance.
2 years ago
Secret
This is something worth buying. I bought it almost 1 year ago. Its battery is just superb. While it is very silent and does not make any sound while starting. Its looks are not great but its performance is awesome. It has a very low maintenance. It has a very good range and speed. Its ride is smother than ola s1 and Ather 450x, which I test ride.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
29
40
Decent electric bike for the price
1 year ago
Niranjan
I have been riding hero electric optima cx with dual battery in Hyderabad since July 2022 and here is my feedback: Good: - two batteries, so you always have a backup. - both batteries are removable, so you can remove each battery separately and charge it at home or anywhere. - two chargers provided that work for both batteries, so you can keep one at home and one on bike for emergencies. - low priceBad: - very low ground clearance, bottom hits most of the speed breakers. - very slow on slopes. Slow on plain roads too with an adult pillion rider - top speed of 45 kmph, sometimes feels less on empty roads - pathetic customer service and delivery experience - not high-quality materials used, does not feel robust overall.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
23
24
Hero electric scooter value for money and environment friendly
10 weeks ago
Akash Modi
The experience was good. Smooth riding. Cool look. Maintenance of trustable brand. it's worth buying. I bought it almost 1 year ago. Its battery is just good.it is very silent. Its looks are not great. It has a very low maintenance. It has a very good range and speed. Its ride is smother than other electric vehicles.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Tips for other riders
Maintainance was less as it was electric and low maintenance cost.
Was this review helpful?
0
0
Most comfortable in all aspects and best scooty overall
2 years ago
Shiva Kumar
This is the best model of hero electric And this is most decent and a good electric vehicle which runs at normal speed for more than 100kms on single charge this is eco friendly and antitheft scooter and more over this is of budget friendly which includes most comforts to choose a e-vehicle only the problem is it cant exceed more than 40 km/h and looking is quite simple not too attractive overall this model is the considerable as top 10electric scooty available in India.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Leisure Rides
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
Use tubeless and after every 2000 kms of ride once go to service centre
Was this review helpful?
31
23
Worst vehicle ever
1 year ago
Abhishek
I purchased the hero optima two-wheeler 10 months ago, and it has been a nightmare ever since. The vehicle has failed multiple times, and I've had to take it in for service six times within this short period. What's worse is that the company's response has been nothing short of appalling. They don't pick up the phone, and when I've visited the service center, the staff have been rude and unhelpful.To make matters worse, the vehicle has been with the company for servicing for three months out of the ten, which is unacceptable. As a customer, I expect better service from a reputed brand like hero, but my experience has been nothing short of a disappointment.I urge other potential buyers to be cautious before purchasing the hero optima, as my experience has been one of constant frustration and disappointment. I hope the company takes note of this review and improves its service standards for the benefit of its customers.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Was this review helpful?
18
8
Amit Hero optima double battery
3 weeks ago
Amit Kumar Gupta
1. The buying experience dealer was not good and more service Centers in Pune2. Riding experience 120 kg 2 people it is good 3. Looks -all Fiber parts4. Good for single-person office to and fro5. Max speed is 55 km instead of the company claim of 486. Battery weight is 6 kg. And it’s Portable so that we can remove and charge inside our flat. We don't need to arrange a PowerPoint in our parking.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Was this review helpful?
1
1
GIRISH
3 weeks ago
Girish
1. It's a poor plastic bike.2. No proper service from Hero after purchasing. 3. No spares will be available. 4. Lights and switches will also not be available in service centers. You need to wait for months. 5. If the vehicle gets wet in the rain, Switches and lights will not work properly. 6. There are no proper service centers in Hyderabad for Hero bikes.7. I am staying in a village; after ORR, there are no street lights while going to my village. I have been waiting for a switch change for the last 3 months. So far, they haven't changed the switch. It's very difficult for me to ride the bike without a light at night. I'm carrying the torch light along with me and managing with that. ---Don't buy this kind of bike, spend a little extra and go for the bikes that will provide better quality. I spent around 1 lack for this bike. Now I feel like I have wasted 1 lack.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
2
0
Do not buy- battery very poor
1 year ago
Ud
Please do not buy this ev. Bought hero optima cx in September 2022, and since then it has never given more than 45kms per charge. It is well below claimed mileage. Body stability is also bad. Did not expect this from the hero. It is a waste of money.Riding is also not comfortable. Overall bad ev bike even at this price. Could have been much better.
Rating Parameters
(out of 5)
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
12
7
Hero optima cx
1 year ago
Pradnya
This bike is having reverse problems, the display does not show the correct information. The motor sounds irritating. Every time needs to off-on mcv, then only it starts & even has a pick-up issue. Never buy this. The battery power supply is very poor so when I checked with the service center there is a battery issue.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
19
16
Hero Electric Optima CX
17 weeks ago
Anonymous User
Worst buying experience. Back pain due to riding this vehicle. Toys like look a waste of money and poor performance. No servicing just a few oil drops. The only pro is you can sit on this bike. Cons are limitless if I mention them here.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
Do not buy this vehicle, if bought sell off and go for another good brands
Was this review helpful?
0
0
Pocket friendly in comparison to other ev bikes amazing features and performance.
2 years ago
Secret
This is something worth buying. I bought it almost 1 year ago. Its battery is just superb. While it is very silent and does not make any sound while starting. Its looks are not great but its performance is awesome. It has a very low maintenance. It has a very good range and speed. Its ride is smother than ola s1 and Ather 450x, which I test ride.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
29
40
Decent electric bike for the price
1 year ago
Niranjan
I have been riding hero electric optima cx with dual battery in Hyderabad since July 2022 and here is my feedback: Good: - two batteries, so you always have a backup. - both batteries are removable, so you can remove each battery separately and charge it at home or anywhere. - two chargers provided that work for both batteries, so you can keep one at home and one on bike for emergencies. - low priceBad: - very low ground clearance, bottom hits most of the speed breakers. - very slow on slopes. Slow on plain roads too with an adult pillion rider - top speed of 45 kmph, sometimes feels less on empty roads - pathetic customer service and delivery experience - not high-quality materials used, does not feel robust overall.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
23
24
Hero electric scooter value for money and environment friendly
10 weeks ago
Akash Modi
The experience was good. Smooth riding. Cool look. Maintenance of trustable brand. it's worth buying. I bought it almost 1 year ago. Its battery is just good.it is very silent. Its looks are not great. It has a very low maintenance. It has a very good range and speed. Its ride is smother than other electric vehicles.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Tips for other riders
Maintainance was less as it was electric and low maintenance cost.
Was this review helpful?
0
0
Most comfortable in all aspects and best scooty overall
2 years ago
Shiva Kumar
This is the best model of hero electric And this is most decent and a good electric vehicle which runs at normal speed for more than 100kms on single charge this is eco friendly and antitheft scooter and more over this is of budget friendly which includes most comforts to choose a e-vehicle only the problem is it cant exceed more than 40 km/h and looking is quite simple not too attractive overall this model is the considerable as top 10electric scooty available in India.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Leisure Rides
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
Use tubeless and after every 2000 kms of ride once go to service centre
Was this review helpful?
31
23
Worst vehicle ever
1 year ago
Abhishek
I purchased the hero optima two-wheeler 10 months ago, and it has been a nightmare ever since. The vehicle has failed multiple times, and I've had to take it in for service six times within this short period. What's worse is that the company's response has been nothing short of appalling. They don't pick up the phone, and when I've visited the service center, the staff have been rude and unhelpful.To make matters worse, the vehicle has been with the company for servicing for three months out of the ten, which is unacceptable. As a customer, I expect better service from a reputed brand like hero, but my experience has been nothing short of a disappointment.I urge other potential buyers to be cautious before purchasing the hero optima, as my experience has been one of constant frustration and disappointment. I hope the company takes note of this review and improves its service standards for the benefit of its customers.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Was this review helpful?
18
8
Amit Hero optima double battery
3 weeks ago
Amit Kumar Gupta
1. The buying experience dealer was not good and more service Centers in Pune2. Riding experience 120 kg 2 people it is good 3. Looks -all Fiber parts4. Good for single-person office to and fro5. Max speed is 55 km instead of the company claim of 486. Battery weight is 6 kg. And it’s Portable so that we can remove and charge inside our flat. We don't need to arrange a PowerPoint in our parking.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Was this review helpful?
1
1
GIRISH
3 weeks ago
Girish
1. It's a poor plastic bike.2. No proper service from Hero after purchasing. 3. No spares will be available. 4. Lights and switches will also not be available in service centers. You need to wait for months. 5. If the vehicle gets wet in the rain, Switches and lights will not work properly. 6. There are no proper service centers in Hyderabad for Hero bikes.7. I am staying in a village; after ORR, there are no street lights while going to my village. I have been waiting for a switch change for the last 3 months. So far, they haven't changed the switch. It's very difficult for me to ride the bike without a light at night. I'm carrying the torch light along with me and managing with that. ---Don't buy this kind of bike, spend a little extra and go for the bikes that will provide better quality. I spent around 1 lack for this bike. Now I feel like I have wasted 1 lack.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
2
0
Do not buy- battery very poor
1 year ago
Ud
Please do not buy this ev. Bought hero optima cx in September 2022, and since then it has never given more than 45kms per charge. It is well below claimed mileage. Body stability is also bad. Did not expect this from the hero. It is a waste of money.Riding is also not comfortable. Overall bad ev bike even at this price. Could have been much better.
Rating Parameters
(out of 5)
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
12
7
Hero optima cx
1 year ago
Pradnya
This bike is having reverse problems, the display does not show the correct information. The motor sounds irritating. Every time needs to off-on mcv, then only it starts & even has a pick-up issue. Never buy this. The battery power supply is very poor so when I checked with the service center there is a battery issue.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
19
16
Hero Electric Optima CX
17 weeks ago
Anonymous User
Worst buying experience. Back pain due to riding this vehicle. Toys like look a waste of money and poor performance. No servicing just a few oil drops. The only pro is you can sit on this bike. Cons are limitless if I mention them here.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
Do not buy this vehicle, if bought sell off and go for another good brands
Was this review helpful?
0
0
Pocket friendly in comparison to other ev bikes amazing features and performance.
2 years ago
Secret
This is something worth buying. I bought it almost 1 year ago. Its battery is just superb. While it is very silent and does not make any sound while starting. Its looks are not great but its performance is awesome. It has a very low maintenance. It has a very good range and speed. Its ride is smother than ola s1 and Ather 450x, which I test ride.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
29
40
Decent electric bike for the price
1 year ago
Niranjan
I have been riding hero electric optima cx with dual battery in Hyderabad since July 2022 and here is my feedback: Good: - two batteries, so you always have a backup. - both batteries are removable, so you can remove each battery separately and charge it at home or anywhere. - two chargers provided that work for both batteries, so you can keep one at home and one on bike for emergencies. - low priceBad: - very low ground clearance, bottom hits most of the speed breakers. - very slow on slopes. Slow on plain roads too with an adult pillion rider - top speed of 45 kmph, sometimes feels less on empty roads - pathetic customer service and delivery experience - not high-quality materials used, does not feel robust overall.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
23
24
Hero electric scooter value for money and environment friendly
10 weeks ago
Akash Modi
The experience was good. Smooth riding. Cool look. Maintenance of trustable brand. it's worth buying. I bought it almost 1 year ago. Its battery is just good.it is very silent. Its looks are not great. It has a very low maintenance. It has a very good range and speed. Its ride is smother than other electric vehicles.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Tips for other riders
Maintainance was less as it was electric and low maintenance cost.
Was this review helpful?
0
0
Most comfortable in all aspects and best scooty overall
2 years ago
Shiva Kumar
This is the best model of hero electric And this is most decent and a good electric vehicle which runs at normal speed for more than 100kms on single charge this is eco friendly and antitheft scooter and more over this is of budget friendly which includes most comforts to choose a e-vehicle only the problem is it cant exceed more than 40 km/h and looking is quite simple not too attractive overall this model is the considerable as top 10electric scooty available in India.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Leisure Rides
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
Use tubeless and after every 2000 kms of ride once go to service centre
Was this review helpful?
31
23
Worst vehicle ever
1 year ago
Abhishek
I purchased the hero optima two-wheeler 10 months ago, and it has been a nightmare ever since. The vehicle has failed multiple times, and I've had to take it in for service six times within this short period. What's worse is that the company's response has been nothing short of appalling. They don't pick up the phone, and when I've visited the service center, the staff have been rude and unhelpful.To make matters worse, the vehicle has been with the company for servicing for three months out of the ten, which is unacceptable. As a customer, I expect better service from a reputed brand like hero, but my experience has been nothing short of a disappointment.I urge other potential buyers to be cautious before purchasing the hero optima, as my experience has been one of constant frustration and disappointment. I hope the company takes note of this review and improves its service standards for the benefit of its customers.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Was this review helpful?
18
8
Amit Hero optima double battery
3 weeks ago
Amit Kumar Gupta
1. The buying experience dealer was not good and more service Centers in Pune2. Riding experience 120 kg 2 people it is good 3. Looks -all Fiber parts4. Good for single-person office to and fro5. Max speed is 55 km instead of the company claim of 486. Battery weight is 6 kg. And it’s Portable so that we can remove and charge inside our flat. We don't need to arrange a PowerPoint in our parking.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Was this review helpful?
1
1
GIRISH
3 weeks ago
Girish
1. It's a poor plastic bike.2. No proper service from Hero after purchasing. 3. No spares will be available. 4. Lights and switches will also not be available in service centers. You need to wait for months. 5. If the vehicle gets wet in the rain, Switches and lights will not work properly. 6. There are no proper service centers in Hyderabad for Hero bikes.7. I am staying in a village; after ORR, there are no street lights while going to my village. I have been waiting for a switch change for the last 3 months. So far, they haven't changed the switch. It's very difficult for me to ride the bike without a light at night. I'm carrying the torch light along with me and managing with that. ---Don't buy this kind of bike, spend a little extra and go for the bikes that will provide better quality. I spent around 1 lack for this bike. Now I feel like I have wasted 1 lack.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Was this review helpful?
2
0
Do not buy- battery very poor
1 year ago
Ud
Please do not buy this ev. Bought hero optima cx in September 2022, and since then it has never given more than 45kms per charge. It is well below claimed mileage. Body stability is also bad. Did not expect this from the hero. It is a waste of money.Riding is also not comfortable. Overall bad ev bike even at this price. Could have been much better.
Rating Parameters
(out of 5)
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
12
7
Hero optima cx
1 year ago
Pradnya
This bike is having reverse problems, the display does not show the correct information. The motor sounds irritating. Every time needs to off-on mcv, then only it starts & even has a pick-up issue. Never buy this. The battery power supply is very poor so when I checked with the service center there is a battery issue.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
19
16
Hero Electric Optima CX
17 weeks ago
Anonymous User
Worst buying experience. Back pain due to riding this vehicle. Toys like look a waste of money and poor performance. No servicing just a few oil drops. The only pro is you can sit on this bike. Cons are limitless if I mention them here.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
> 15000 kms
Tips for other riders
Do not buy this vehicle, if bought sell off and go for another good brands
Was this review helpful?
0
0
Pocket friendly in comparison to other ev bikes amazing features and performance.
2 years ago
Secret
This is something worth buying. I bought it almost 1 year ago. Its battery is just superb. While it is very silent and does not make any sound while starting. Its looks are not great but its performance is awesome. It has a very low maintenance. It has a very good range and speed. Its ride is smother than ola s1 and Ather 450x, which I test ride.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
< 5000 kms
Was this review helpful?
29
40
Decent electric bike for the price
1 year ago
Niranjan
I have been riding hero electric optima cx with dual battery in Hyderabad since July 2022 and here is my feedback: Good: - two batteries, so you always have a backup. - both batteries are removable, so you can remove each battery separately and charge it at home or anywhere. - two chargers provided that work for both batteries, so you can keep one at home and one on bike for emergencies. - low priceBad: - very low ground clearance, bottom hits most of the speed breakers. - very slow on slopes. Slow on plain roads too with an adult pillion rider - top speed of 45 kmph, sometimes feels less on empty roads - pathetic customer service and delivery experience - not high-quality materials used, does not feel robust overall.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
23
24
Hero electric scooter value for money and environment friendly
10 weeks ago
Akash Modi
The experience was good. Smooth riding. Cool look. Maintenance of trustable brand. it's worth buying. I bought it almost 1 year ago. Its battery is just good.it is very silent. Its looks are not great. It has a very low maintenance. It has a very good range and speed. Its ride is smother than other electric vehicles.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Tips for other riders
Maintainance was less as it was electric and low maintenance cost.
Was this review helpful?
0
0
Most comfortable in all aspects and best scooty overall
2 years ago
Shiva Kumar
This is the best model of hero electric And this is most decent and a good electric vehicle which runs at normal speed for more than 100kms on single charge this is eco friendly and antitheft scooter and more over this is of budget friendly which includes most comforts to choose a e-vehicle only the problem is it cant exceed more than 40 km/h and looking is quite simple not too attractive overall this model is the considerable as top 10electric scooty available in India.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Leisure Rides
Owned for
> 1 yr
Ridden for
5000-10000 kms
Tips for other riders
Use tubeless and after every 2000 kms of ride once go to service centre
Was this review helpful?
31
23
Worst vehicle ever
1 year ago
Abhishek
I purchased the hero optima two-wheeler 10 months ago, and it has been a nightmare ever since. The vehicle has failed multiple times, and I've had to take it in for service six times within this short period. What's worse is that the company's response has been nothing short of appalling. They don't pick up the phone, and when I've visited the service center, the staff have been rude and unhelpful.To make matters worse, the vehicle has been with the company for servicing for three months out of the ten, which is unacceptable. As a customer, I expect better service from a reputed brand like hero, but my experience has been nothing short of a disappointment.I urge other potential buyers to be cautious before purchasing the hero optima, as my experience has been one of constant frustration and disappointment. I hope the company takes note of this review and improves its service standards for the benefit of its customers.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Was this review helpful?
18
8
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