3.7/5
Visual Appeal
Reliability
Performance
Comfort
Service Experience
Maintenance cost
Value for Money
Extra Features
Terrible customer support!!!!
3 weeks ago
Venugopal R
Despite caution from many, I decided to buy the OLA S1Pro, and I must say the experience was quite good. In <6 months, problems begin to crop up ( brake pad, charging cap opening) and most recently HANDLE WILL NOT UNLOCK, I realise, customer support is TERRIBLE. DON'T BUY!! I have had a very bad experience trying to get OLA to get their Road Side Assist to take my scooter to their experience centre. After this was finally done, the scooter would not unlock the very next day. I am now in warranty and will be out of it very soon. As it ages, I am sure there are going to be a lot more such issues, which I dread. If you are ready to be stranded on the street not knowing what to do, please go ahead and buy!!!
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
If you buy this scooter, please also buy a tow van!!! to leave it at the experience centre!!!
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1
1
Not able to unlock the scooters handle
1 year ago
Priyanka
Poor service, there is no responsible person who can resolve the issue after purchase.Unable to log the complaint. Ivr calls also do not even attend by the agent.Very very useless support.. I suggest please don't buy ola electric. I have wasted my time and my money.. For emergencies no support from ola scooter also service engineers.
Rating Parameters
(out of 5)
Reliability
Maintenance cost
Extra Features
About the Reviewer
Used it for
Everything
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
18
4
Ola - a cheating company
2 years ago
Sanjeyk Kumar P
I have experienced a worst services provided by the ola Coimbatore region. They were cheating the customers by giving false beliefs. When i know that i have been cheated by the company they convinced me and ask me to put a mail, still now no reply has been received. And also the product that ola s1 pro has been delivered to me. The become worse within the 10 days from the date of delivery which is driven less than 560 kms. They said road assistance will be provided at once you needed . But i got the road assistance more than after 16 hrs. from time that made a complaint. The cheating company ola better shutdown their business instead of giving false belief and worst product to the people..
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Performance
Service Experience
Maintenance cost
Extra Features
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Was this review helpful?
21
0
City | On-road Price |
---|---|
Kanakapura | ₹ 1,23,169 |
Mysore | ₹ 1,23,169 |
Hoskote | ₹ 1,23,169 |
Tumkur | ₹ 1,23,169 |
Coorg | ₹ 1,23,169 |
Channapatna | ₹ 1,23,169 |
Channarayapattana | ₹ 1,23,169 |
Magadi | ₹ 1,23,169 |
Hassan | ₹ 1,23,169 |
Madikeri | ₹ 1,23,169 |
Anekal | ₹ 1,23,169 |
Kodagu | ₹ 1,23,169 |
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