OLA S1 [2021-2023] Price in Pune

Despite caution from many, I decided to buy the OLA S1Pro, and I must say the experience was quite good. In <6 months, problems begin to crop up ( brake pad, charging cap opening) and most recently HANDLE WILL NOT UNLOCK, I realise, customer support is TERRIBLE. DON'T BUY!! I have had a very bad experience trying to get OLA to get their Road Side Assist to take my scooter to their experience centre. After this was finally done, the scooter would not unlock the very next day. I am now in warranty and will be out of it very soon. As it ages, I am sure there are going to be a lot more such issues, which I dread. If you are ready to be stranded on the street not knowing what to do, please go ahead and buy!!!

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The service and repair are horrible My battery seems not to be charging had to bring the scooter to the service centre, took a month no delivery, all unprofessional, they said the new battery had been fitted, but there are no details, and all verbal communication ola people will not pick up call have to come to a service centre to know.

About the Reviewer

I brought it and since then it's just a regret of purchase.
When we buy anything what's most important post sell customer support and repair service, right?
With ola its post-sell services are pathetic. Once you brought his bike it's not that you are saving money on petrol but you are paying money every month for its maintenance as many of the body parts are of very poor quality and not made for Indian conditions.
In the month of august due to an animal coming on my way the bike skid due and a few parts were damaged. I requested ola for rsa and repair but no one bothered to provide any support. I requested to repair the bike with insurance and it took 3 weeks to collect the bike from my parking and took a week to repair and deliver it.
The person informed me during delivery that the side stand has some issues and he fixed them from his side.
A month after repair the side stand broke and again it took 2 weeks for someone to look at my complaint and repair it. Its cost is paid by me so I expect the good quality material of stand and better services.
Now in a month's time again side stand is broken. I am just 70 kg and if the quality of the material is so poor, it's like a monthly payment for the stand and other parts.
The staff calling to attend complaint is so illiterate to ask how it gets broken and can customer bring it to the workshop. Doesn't they know when the side stand is broken the ola bike doesn't start?
At least for me, the journey with ola was not joyful and its post-sell services are pathetic. I really regret buying it.
Another thing if you are buying it to save cost petrol then think 100 times as ola has played a game to loot us, they just gave a battery warranty of 3 years and in this bike battery cost is 50+ which is confirmed with them. The battery will definitely go dead after 3 years and you have to pay much much higher than petrol.... I already regret it but wish other people not suffer like me..

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