Ampere Zeal Price in Kumbakonam

First of all, they are not considering customer pain points. They do concentrate only on sales not on servicing part. When I gave my battery to my bike to a service center for battery issues one month back. Still, they are not responding, and simply the service manager says there was no stock on battery and you have to wait for another month. This is the way they do service for all. My humble request is no one should buy an ampere electric bike.

About the Reviewer

I brought ampere zeal in july 2020.Since October 2020 it is giving me trouble. Bike stops suddenly making terrible sound in the middle of the road while accelerating. The bike is taken by the showroom staff and was unable to rectify it for 8months .It used to give the same trouble. Then battery has been changed .It stopped working after usage of 2 and half months. Again they took and replaced with another battery. This process took one month to exchange the battery. In one and half year, 4 batteries has been changed.
It is giving the same problem now. I informed concerned person and he didn't turn up for 4dys.
The response from the showroom will be very poor and always say that technicians are not available and will not serve the purpose.
They still don't know which component is wrong with the bike function.

About the Reviewer

Riding experience
It's terrible, not able to climb when the battery is half full. It has an issue with the accelerator. Sometimes it's not work, when I asked from showroom they suggested changing it and the charges are 1800 rupees within the warranty period.
Servicing and maintenance
Worse experience is refusing to wash the bike under free servicing.
They refuse to give 3rd free servicing saying that you got late by 3 days. Unprofessional behavior. I had a very bad experience with ampere and the showroom located in sadashiv peth pune.

About the Reviewer