Reviews of Bajaj Chetak

I bought bajaj chetak EV within 8 days of riding. Problem started. Now my bike does not go beyond 15 km/h speed, It jerks heavily, i called showroom manager and they told me come to service center, can you believe new showroom bike having a big problem within 8 days of purchased full payment bike, i feel very horrible, because my hard earning will be ruined now. I feel like Bajaj betrayed me. What can i do now please please any one help me. How to get rid of this problem.

About the Reviewer

Worst service of bajaj chetak electric, after the first service the mileage come down to 60kms instead of 90kms complaining to the dealer it went on deaf ears, registered a complaint on the web portal, and the complaint was closed without resolving the problem spoken on toll-free of customer care only assurance received, no support or revert received, at 450 kms the chetak electric is dead and it's unheard to the company since last 60 days
Complaint on Facebook, twitter, and web portal is on deaf ears and blind eyes.

About the Reviewer

Don't buy this bike i had worst experience ever while riding bike. Bike stopped suddenly in middle of highways. It risky to have such experience on bike in middle of roads i have shown this problem to service center but they also not able to find exact problem from 2 months. They have changed mother controller and checked several times still that problem exists.

About the Reviewer

Scooter is good. But pathetic after-sales service. If any problem arises with the scooter, don't even think of a quick solution. No service center number picks up the phone. If you drop your scooter to the service center, they won't return it for a 1-month minimum. Won't care to call you to update you. My scooter had to start battery failure. It was under warranty. But they take very long to replace under warranty. Ask you to buy a new battery instead of asking for a warranty replacement. Many bajaj chetak electric scooters have this problem.

About the Reviewer

I've owned this scooter for almost a month now and it's turned out to be very efficient. The scooter seems to be cost efficient in the long run given the fact that its electric and could save fuel prices if used everyday. The technology and quality of mechanical parts are on power with the best in the auto sector. The features are also a huge plus with regenerative power and bluetooth sync. Overall a great scooter.

About the Reviewer

I purchased Bajaj Chetak Feb 2023 on August 26 2023 suddenly stopped. And so many compliments and so many calls. After a week they returned the chetak with some damage. I asked which part you changed. part value is Rs.12000/- now. After the warranty period ends you will pay Rs.12000/- if you have a problem.
Don't purchase. waste of money.

About the Reviewer

Buying this vehicle has been a mistake in my life. It would be the same thing with you guys. I am going through a hard time with the service center, at least 4 major components of the vehicle have been replaced to date and I am not the only one. Whenever I went there, noticed that at least 25-30 vehicles were piled up.

About the Reviewer

93 kms awesome riding experience in one time charge chetak. Awesome looks.Performance wise very high.We will buying for business purposes and my regular workout.Experience good in both working.Battery is almost 97% charge and we will ride 91 to 95 kms so battery life is good .So service and maintenance newer used this bike any time.This is battery operated bike so pollution control and safe environment.So i suggest every person buy this bike.Good buy.

About the Reviewer

Worst Customer Service Ever - Avoid Kale Chetak Exclusive Showroom!
I am beyond frustrated with the appalling customer service at Kale Chetak Exclusive showroom. We purchased a Chetak Premium on 9th April 2024, expecting a smooth and reliable ride. However, just 30 days later, on 8th May, the bike's motor started making a bizarre scraping noise.
We took it to the Kale Chetak service center, hoping for a quick fix. They identified the problem, stating that "the motor's gearbox has a part that is scraping and needs to be replaced. We need to order this part from our main factory, which will take 10-15 days to arrive. Once we have it, we will replace the part quickly, and your bike will be good to go."
However, this has turned into an endless nightmare. Despite showing up multiple times over the past month, they keep giving us the runaround. Now, nearly a month later, they are still claiming, "we need some more information about the problem before the factory can send the part."
This level of incompetence and lack of accountability is unacceptable. We have been unable to use our bike for weeks due to their inability to resolve a simple issue. If you value your time and sanity, avoid the Kale Chetak Exclusive showroom at all costs!

About the Reviewer

I bought bajaj chetak EV within 8 days of riding. Problem started. Now my bike does not go beyond 15 km/h speed, It jerks heavily, i called showroom manager and they told me come to service center, can you believe new showroom bike having a big problem within 8 days of purchased full payment bike, i feel very horrible, because my hard earning will be ruined now. I feel like Bajaj betrayed me. What can i do now please please any one help me. How to get rid of this problem.

About the Reviewer

Worst service of bajaj chetak electric, after the first service the mileage come down to 60kms instead of 90kms complaining to the dealer it went on deaf ears, registered a complaint on the web portal, and the complaint was closed without resolving the problem spoken on toll-free of customer care only assurance received, no support or revert received, at 450 kms the chetak electric is dead and it's unheard to the company since last 60 days
Complaint on Facebook, twitter, and web portal is on deaf ears and blind eyes.

About the Reviewer

Don't buy this bike i had worst experience ever while riding bike. Bike stopped suddenly in middle of highways. It risky to have such experience on bike in middle of roads i have shown this problem to service center but they also not able to find exact problem from 2 months. They have changed mother controller and checked several times still that problem exists.

About the Reviewer

Scooter is good. But pathetic after-sales service. If any problem arises with the scooter, don't even think of a quick solution. No service center number picks up the phone. If you drop your scooter to the service center, they won't return it for a 1-month minimum. Won't care to call you to update you. My scooter had to start battery failure. It was under warranty. But they take very long to replace under warranty. Ask you to buy a new battery instead of asking for a warranty replacement. Many bajaj chetak electric scooters have this problem.

About the Reviewer

I've owned this scooter for almost a month now and it's turned out to be very efficient. The scooter seems to be cost efficient in the long run given the fact that its electric and could save fuel prices if used everyday. The technology and quality of mechanical parts are on power with the best in the auto sector. The features are also a huge plus with regenerative power and bluetooth sync. Overall a great scooter.

About the Reviewer

I purchased Bajaj Chetak Feb 2023 on August 26 2023 suddenly stopped. And so many compliments and so many calls. After a week they returned the chetak with some damage. I asked which part you changed. part value is Rs.12000/- now. After the warranty period ends you will pay Rs.12000/- if you have a problem.
Don't purchase. waste of money.

About the Reviewer

Buying this vehicle has been a mistake in my life. It would be the same thing with you guys. I am going through a hard time with the service center, at least 4 major components of the vehicle have been replaced to date and I am not the only one. Whenever I went there, noticed that at least 25-30 vehicles were piled up.

About the Reviewer

93 kms awesome riding experience in one time charge chetak. Awesome looks.Performance wise very high.We will buying for business purposes and my regular workout.Experience good in both working.Battery is almost 97% charge and we will ride 91 to 95 kms so battery life is good .So service and maintenance newer used this bike any time.This is battery operated bike so pollution control and safe environment.So i suggest every person buy this bike.Good buy.

About the Reviewer

Worst Customer Service Ever - Avoid Kale Chetak Exclusive Showroom!
I am beyond frustrated with the appalling customer service at Kale Chetak Exclusive showroom. We purchased a Chetak Premium on 9th April 2024, expecting a smooth and reliable ride. However, just 30 days later, on 8th May, the bike's motor started making a bizarre scraping noise.
We took it to the Kale Chetak service center, hoping for a quick fix. They identified the problem, stating that "the motor's gearbox has a part that is scraping and needs to be replaced. We need to order this part from our main factory, which will take 10-15 days to arrive. Once we have it, we will replace the part quickly, and your bike will be good to go."
However, this has turned into an endless nightmare. Despite showing up multiple times over the past month, they keep giving us the runaround. Now, nearly a month later, they are still claiming, "we need some more information about the problem before the factory can send the part."
This level of incompetence and lack of accountability is unacceptable. We have been unable to use our bike for weeks due to their inability to resolve a simple issue. If you value your time and sanity, avoid the Kale Chetak Exclusive showroom at all costs!

About the Reviewer

I bought bajaj chetak EV within 8 days of riding. Problem started. Now my bike does not go beyond 15 km/h speed, It jerks heavily, i called showroom manager and they told me come to service center, can you believe new showroom bike having a big problem within 8 days of purchased full payment bike, i feel very horrible, because my hard earning will be ruined now. I feel like Bajaj betrayed me. What can i do now please please any one help me. How to get rid of this problem.

About the Reviewer

Worst service of bajaj chetak electric, after the first service the mileage come down to 60kms instead of 90kms complaining to the dealer it went on deaf ears, registered a complaint on the web portal, and the complaint was closed without resolving the problem spoken on toll-free of customer care only assurance received, no support or revert received, at 450 kms the chetak electric is dead and it's unheard to the company since last 60 days
Complaint on Facebook, twitter, and web portal is on deaf ears and blind eyes.

About the Reviewer

Don't buy this bike i had worst experience ever while riding bike. Bike stopped suddenly in middle of highways. It risky to have such experience on bike in middle of roads i have shown this problem to service center but they also not able to find exact problem from 2 months. They have changed mother controller and checked several times still that problem exists.

About the Reviewer

Scooter is good. But pathetic after-sales service. If any problem arises with the scooter, don't even think of a quick solution. No service center number picks up the phone. If you drop your scooter to the service center, they won't return it for a 1-month minimum. Won't care to call you to update you. My scooter had to start battery failure. It was under warranty. But they take very long to replace under warranty. Ask you to buy a new battery instead of asking for a warranty replacement. Many bajaj chetak electric scooters have this problem.

About the Reviewer

I've owned this scooter for almost a month now and it's turned out to be very efficient. The scooter seems to be cost efficient in the long run given the fact that its electric and could save fuel prices if used everyday. The technology and quality of mechanical parts are on power with the best in the auto sector. The features are also a huge plus with regenerative power and bluetooth sync. Overall a great scooter.

About the Reviewer

I purchased Bajaj Chetak Feb 2023 on August 26 2023 suddenly stopped. And so many compliments and so many calls. After a week they returned the chetak with some damage. I asked which part you changed. part value is Rs.12000/- now. After the warranty period ends you will pay Rs.12000/- if you have a problem.
Don't purchase. waste of money.

About the Reviewer

Buying this vehicle has been a mistake in my life. It would be the same thing with you guys. I am going through a hard time with the service center, at least 4 major components of the vehicle have been replaced to date and I am not the only one. Whenever I went there, noticed that at least 25-30 vehicles were piled up.

About the Reviewer

93 kms awesome riding experience in one time charge chetak. Awesome looks.Performance wise very high.We will buying for business purposes and my regular workout.Experience good in both working.Battery is almost 97% charge and we will ride 91 to 95 kms so battery life is good .So service and maintenance newer used this bike any time.This is battery operated bike so pollution control and safe environment.So i suggest every person buy this bike.Good buy.

About the Reviewer

Worst Customer Service Ever - Avoid Kale Chetak Exclusive Showroom!
I am beyond frustrated with the appalling customer service at Kale Chetak Exclusive showroom. We purchased a Chetak Premium on 9th April 2024, expecting a smooth and reliable ride. However, just 30 days later, on 8th May, the bike's motor started making a bizarre scraping noise.
We took it to the Kale Chetak service center, hoping for a quick fix. They identified the problem, stating that "the motor's gearbox has a part that is scraping and needs to be replaced. We need to order this part from our main factory, which will take 10-15 days to arrive. Once we have it, we will replace the part quickly, and your bike will be good to go."
However, this has turned into an endless nightmare. Despite showing up multiple times over the past month, they keep giving us the runaround. Now, nearly a month later, they are still claiming, "we need some more information about the problem before the factory can send the part."
This level of incompetence and lack of accountability is unacceptable. We have been unable to use our bike for weeks due to their inability to resolve a simple issue. If you value your time and sanity, avoid the Kale Chetak Exclusive showroom at all costs!

About the Reviewer