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Manufacturer Warranty
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3.8/5
Design and styling
Reliability
Comfort
Service experience
Value for money
Worst braking & service for hero optima
2 years ago
Uttam Gordhandas Kundnani
I am riding this bike since Jan 2022, the worst thing about it is breaking, every month we have to go for its setting, and while braking it has noise. Local dealers don't have quality service boys they are only just to laytime. Also, there is a problem with the front wheel its alloy differs not exactly from left to right.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
65 kmpl
Was this review helpful?
1
0
Bad service team
2 years ago
Jitesh Mistry
My bike has no indication of battery life and is solved at 7-9 months local dealer has not taken action when I emailed to company online site take action and at last my wheel motor problem solved in 15 days but not good. Action for the service team. bad experience in the service team.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
60 kmpl
Was this review helpful?
1
0
Some of the worst experiences i have had after purchasing hero electric optima
3 years ago
Ashwinikumar
This is the first time i am writing an online review about a product since I had the worst of experiences using this scooter. I bought this bike in march 2021 and thought that the hero brand name and their years of experience in building bikes would have taken care of all minute issues. But I was wrong here. From performance to dashboard and finally even to the side stand were mediocre to the best. I summarize below some of the issues i faced with this bike :1) The worst of the experience is that the chassis of the bike got broken within 4 months of purchase and my bike is currently back with the dealer for the past one week. They claim that they are getting a new chassis from the manufacturer and will provide me the repaired bike in another weeks time. I mean have you heard of any scooter chassis get broken after just 4 months and 2500 kms of driving ?2) The dashboard of the bike is not upto mark and only once flashes the total kilometers completed when turned on. After then it is only the trip odometer which is visible3) when ever the ignition is turned off / on, there is a loud beep from the bike which is audible more than 50 meters far away, which is very annoying4) The side stand is of very inferior quality and the bike falls down when you try to alight from the bike. You have to get down very slowly balancing the bike and yourself when getting down even if the side stand is extended5) the battery indicator never shows the correct battery status. When riding, the indicator suddenly shows empty and then again shows full and keeps yo-yo-ing all the time. I could never know when the battery was was empty and got to know only when the bike came to a stand still6) The looks are ok, but the body is of very inferior plastic7) The charger also doesn't have good status indicator. Once after the charger showed fully charged, I got stuck in the middle of the road far from my home when the battery ran out in 5 kms.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
55 kmpl
Was this review helpful?
1
0
Hero electric- optima- best e-scooter
3 years ago
Amit Khurana
Hero optima is one of the best e-scooters available in the market. I am running it for 40-50 km on daily basis. In the last 3 years, i have only got the charger replaced that was also in the 3rd year. It's really a zero maintenance e-scooter. I would recommend to go for this as trail.Items that have been required to replaced/repaired in the last 3 years are::1. Back tyre2. Charger replacementOther than the above mentioned items, i paid zero amount to maintain this e-scooter.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
45 kmpl
Was this review helpful?
0
0
Hero optima honest owner review used for 1 yr
5 years ago
Rohan Bind
I had a bit of problem finding an all-rounder electric scooter that didn't require license. When i came across this hero optima electric scooter, it was like love at first sight. It has great looks, also the performance is not that bad, rather worth the price. The hero optima is incredibly lightweight, weighing around 73 kgs. It can take upto 160 kgs, but its not recommended to give the scooter so much of pressure. Its pickup is a little disappointing. The scooter takes its own time to fire up . It reaches the max speed(illegally increased), 40 kmph(illegal speed without license) only when the battery is full. Battery performance degrades with time being. Charging frequency increases. Can climb medium steep slopes even with pillion at a little slow speed. This scooter can cover a distance of 50-60 km with full charged battery. One full charge takes about 4-5 hours. The suspension is unexpectedly great. Servicing of the scooter is recommended after every 3 months. It doesn't cost much, nothing compared to normal petrol vehicles. Would like to conclude by saying that the hero optima electric scooter is perfect for teens, who like to ride scooters illegally to colleges , classes,etc. Also it is worth its price which is around 40k. I would personally recommend this scooter if your are looking for an electric vehicle. Thanks!
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
1
1
Excellent scooty and eco friendly optima ....
6 years ago
Balvinder
Good looking, no costly, smooth drive and not servicing & maintenance problem till now so now my friends also buying this,
And safe also for old persons, girls, children safe because their speed is normal for riding in local area so
No accident and miss happening with any body so buy it as soon as because this is very excellent scooty
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
60 kmpl
Was this review helpful?
1
0
Hero electric- optima- best e-scooter
3 years ago
Amit Khurana
Hero optima is one of the best e-scooters available in the market. I am running it for 40-50 km on daily basis. In the last 3 years, i have only got the charger replaced that was also in the 3rd year. It's really a zero maintenance e-scooter. I would recommend to go for this as trail.Items that have been required to replaced/repaired in the last 3 years are::1. Back tyre2. Charger replacementOther than the above mentioned items, i paid zero amount to maintain this e-scooter.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
45 kmpl
Was this review helpful?
0
0
Hero optima honest owner review used for 1 yr
5 years ago
Rohan Bind
I had a bit of problem finding an all-rounder electric scooter that didn't require license. When i came across this hero optima electric scooter, it was like love at first sight. It has great looks, also the performance is not that bad, rather worth the price. The hero optima is incredibly lightweight, weighing around 73 kgs. It can take upto 160 kgs, but its not recommended to give the scooter so much of pressure. Its pickup is a little disappointing. The scooter takes its own time to fire up . It reaches the max speed(illegally increased), 40 kmph(illegal speed without license) only when the battery is full. Battery performance degrades with time being. Charging frequency increases. Can climb medium steep slopes even with pillion at a little slow speed. This scooter can cover a distance of 50-60 km with full charged battery. One full charge takes about 4-5 hours. The suspension is unexpectedly great. Servicing of the scooter is recommended after every 3 months. It doesn't cost much, nothing compared to normal petrol vehicles. Would like to conclude by saying that the hero optima electric scooter is perfect for teens, who like to ride scooters illegally to colleges , classes,etc. Also it is worth its price which is around 40k. I would personally recommend this scooter if your are looking for an electric vehicle. Thanks!
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
1
1
Excellent scooty and eco friendly optima ....
6 years ago
Balvinder
Good looking, no costly, smooth drive and not servicing & maintenance problem till now so now my friends also buying this,
And safe also for old persons, girls, children safe because their speed is normal for riding in local area so
No accident and miss happening with any body so buy it as soon as because this is very excellent scooty
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
60 kmpl
Was this review helpful?
1
0
Worst braking & service for hero optima
2 years ago
Uttam Gordhandas Kundnani
I am riding this bike since Jan 2022, the worst thing about it is breaking, every month we have to go for its setting, and while braking it has noise. Local dealers don't have quality service boys they are only just to laytime. Also, there is a problem with the front wheel its alloy differs not exactly from left to right.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
65 kmpl
Was this review helpful?
0
0
Bad service team
2 years ago
Jitesh Mistry
My bike has no indication of battery life and is solved at 7-9 months local dealer has not taken action when I emailed to company online site take action and at last my wheel motor problem solved in 15 days but not good. Action for the service team. bad experience in the service team.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
60 kmpl
Was this review helpful?
0
0
Some of the worst experiences i have had after purchasing hero electric optima
3 years ago
Ashwinikumar
This is the first time i am writing an online review about a product since I had the worst of experiences using this scooter. I bought this bike in march 2021 and thought that the hero brand name and their years of experience in building bikes would have taken care of all minute issues. But I was wrong here. From performance to dashboard and finally even to the side stand were mediocre to the best. I summarize below some of the issues i faced with this bike :1) The worst of the experience is that the chassis of the bike got broken within 4 months of purchase and my bike is currently back with the dealer for the past one week. They claim that they are getting a new chassis from the manufacturer and will provide me the repaired bike in another weeks time. I mean have you heard of any scooter chassis get broken after just 4 months and 2500 kms of driving ?2) The dashboard of the bike is not upto mark and only once flashes the total kilometers completed when turned on. After then it is only the trip odometer which is visible3) when ever the ignition is turned off / on, there is a loud beep from the bike which is audible more than 50 meters far away, which is very annoying4) The side stand is of very inferior quality and the bike falls down when you try to alight from the bike. You have to get down very slowly balancing the bike and yourself when getting down even if the side stand is extended5) the battery indicator never shows the correct battery status. When riding, the indicator suddenly shows empty and then again shows full and keeps yo-yo-ing all the time. I could never know when the battery was was empty and got to know only when the bike came to a stand still6) The looks are ok, but the body is of very inferior plastic7) The charger also doesn't have good status indicator. Once after the charger showed fully charged, I got stuck in the middle of the road far from my home when the battery ran out in 5 kms.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
55 kmpl
Was this review helpful?
0
0
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