4.1/5
Design and styling
Reliability
Comfort
Service experience
Value for money
Performance
Bad
1 year ago
Nagaraj S
I bought an electric scooty eight months ago and I am extremely dissatisfied. Not only is the battery malfunctioning, but the tire has also developed a dangerous bubble. These issues, along with the previously mentioned wobbling, have made the ride uncomfortable and risky. To make matters worse, the customer service has been unresponsive and unhelpful. I strongly discourage anyone from purchasing this product due to its unacceptable quality and lack of support.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
50 km/charge
Tips for other riders
I bought an electric scooty eight months ago and I am extremely dissatisfied. Not only is the battery malfunctioning, but the tire has also developed a dangerous bubble. These issues, along with the previously mentioned wobbling, have made the ride uncomfortable and risky. To make matters worse, the customer service has been unresponsive and unhelpful. I strongly discourage anyone from purchasing this product due to its unacceptable quality and lack of support.
Was this review helpful?
18
10
It's eco-friendly, and cost-effective
30 weeks ago
Praful
Buying an e-bike can be an exciting experience, riding an e-bike is a unique and enjoyable experience that combines the convenience of cycling with the added assistance of an electric motor.It's an eco-friendly, and cost-effective mode of transportation for commuters and leisure riders alike. With their modern designs, reliable performance, and various features, Hero Electric bikes provide an enjoyable riding experience while contributing to a cleaner and greener environment. For specific reviews and details about a particular Hero Electric bike model, it's recommended to research or inquire about that specific model.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Schedule regular maintenance checks with a qualified bike mechanic or electric bike technician to inspect and tune up your electric bike.
Was this review helpful?
1
2
Review
1 year ago
Seema
Hello, I booked my optima hx(dual battery) on 14 Sep 2021. I had been told that I would get my bike's delivery in the next two months. It has been almost 2yrs since then and I haven't received any confirmation message/e-mail from hero electric regarding my vehicle's delivery. I would like to know when I am going to get my vehicle since it has been a long time and I haven't received any confirmation from their side. So request you all not to purchase this bike.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Was this review helpful?
9
10
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Ravi Motors
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