3.7/5
Design and styling
Reliability
Performance
Comfort
Service experience
Maintenance cost
Value for money
Extra Features
Ratan Agrawal
1 year ago
Ratan
Worst bike ever. Both the batteries got drained in less than 8 months. Plus servicing I must tell you pls pls don't go by the name Hero as their service centers for electric ones don't have any setup. They keep bikes for 10 -15 days and don't provide any support. I myself suffered from this 3 times. They don't have any spares available and on top of it, they don't respond also. Worst service centers of the hero so pls don't get attracted by the name as they have just one name left. Hero is a big loser in the electric bike field.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
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3
Buying hero electric bike is the big mistake in my life
2 years ago
Naseem Shahzada
I bought 2 nos nyx hx @ 98000 each from kakurgachi.* that showroom charged me 98000 for nys hx where I got quotation approx 80000 only from online hero site.* both bikes have 2 batteries and both bikes now running with a single battery as 1 battery stopped working within 1 month of purchase, horn switch not working. ( according to the service center these whole lots have some problem with the battery )* battery percentage shown at the speedometer will give u any information it will drop from 100 to 0% all of the sudden, and they don't have proper % calculation.Many times we are stuck in the middle. Of the rod and even no battery swipe facility there at nyx hx.* Company is giving a tag that nyx hs is a cargo bike but actually it is very low in quality. The whole body is made of very light plastic and very poor quality of switch, lock, bodyguard everything is very poor.* now if you go for service they don't wash your vehicle as they said hero company won't allow them to wash and at 3rd service which is paid one there, you will get the washing done as you are paying for service.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Don't buy hero electric bike because they are charging approx like a petrol bike but they are providing a very low-quality product and no charging facility available in the market And service center don't have parts available battery get damaged within one month of purchase.
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22
10
Please don't buy its wastage of money
2 years ago
Ankit
Please don't buy this electric scooter, cycle better than this scooter because you go on scooter anywhere not so far like distance (35-40) km then you will come at home on your feet. I have experience of1.5 years to use this scooter after that I want to suggest you all please don't buy scooter battery damage within 1.5 years (500 days) I rode it only 7200 km resell value all most zero if I buy a new battery I have spent 15000 /- then my scooter will start. I suggest you all please don't buy this electric scooter.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
22
6
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