3.7/5
Design and styling
Reliability
Performance
Comfort
Service experience
Maintenance cost
Value for money
Extra Features
Time to shift to a new future - now I understand why its growing at 900 yoy all of a sudden
2 years ago
Samuel Devaraj
Worth every money you spend ... I am a grocery shopkeeper and for my everyday delivery needs, I use this vehicle just by charging it for 3hrs in the morning. It saves me a lot of money and just takes 10rs per day max. I can refresh my vehicle every 3 years from now just with the money I saved with petrol expenses.
About the Reviewer
Ridden for (If Owned)
0-5000 km
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18
8
Worst Buy
1 year ago
Kushagr Jain
Purchased this EV for our field installation team(about 100km daily) from R.S Sales - NIT Faridabad We spend almost a lakh on this EV. The product itself, the company's service, battery quality everything has been really BAD and it has been a really bad experience. Every 3rd day the EV stops in between and we have to get it pulled or lifted. 1. Dashboard: It will never tell the correct battery status. (from 100 it goes down to extremely low - all of a sudden). 2. The connectors in the EV and chargers have been changed thrice in the last 10 months. (As an electronic Engg. I can tell they are not made to carry high current) 3. They took 3 months to replace One Charger under warranty4. Within 8 months: Our battery has gone for replacement it has been 2 months and still counting - we have not received our battery and worst there is no update from the company or service station about the status of replacement. 5. Our second battery (within 10 months): range has gone drastically low. (about 30km)Now, we are stuck in a situation where we can not use the EV.6. Plastics are of poor quality 7. Aftersale's service has been extremely bad - they are rude and don't know what they are doing, won't respond to any queries.8. Break pads: we have changed our break pads at least 4 times each (front and back).It has been a bad decision.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
30 km/charge
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13
6
Ratan Agrawal
1 year ago
Ratan
Worst bike ever. Both the batteries got drained in less than 8 months. Plus servicing I must tell you pls pls don't go by the name Hero as their service centers for electric ones don't have any setup. They keep bikes for 10 -15 days and don't provide any support. I myself suffered from this 3 times. They don't have any spares available and on top of it, they don't respond also. Worst service centers of the hero so pls don't get attracted by the name as they have just one name left. Hero is a big loser in the electric bike field.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
10
3
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