3.7/5
Design and styling
Reliability
Comfort
Service experience
Value for money
Performance
Maintenance cost
Extra Features
Good for daily uses...
2 years ago
Ruby Jain
The riding experience is very smooth... No headache of fuel... Now life is simple with the battery scooter... Buying cost is so reasonable... Look is so perfect... Heart's touching... Always services... On-time Services are very good... No maintenance scooter...This is a lightweight scooter For all and for the future.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Used it for
Occasional Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
Tips for other riders
Always charge your scooter after half a battery... It will increase the life of the battery...
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1
1
Discouraged
1 year ago
Nagaraj S
I bought an hero electric nyx cx er model scooty ,eight months ago and I am extremely dissatisfied. Not only is the battery malfunctioning, but the tire has also developed a dangerous bubble. These issues, along with the previously mentioned wobbling, have made the ride uncomfortable and risky. To make matters worse, the customer service has been unresponsive and unhelpful. I strongly discourage anyone from purchasing this product due to its unacceptable quality and lack of support.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
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0
0
Overall Bad experience
1 year ago
Pamal Janveja
1 .Buying experience: This was not available in Fatehgarh Sahib, Punjab. So bought from Zirakpur. They deliver with only single battery and said they will give second battery later. So after 2 months after too many follow-ups, second battery were available. But they said you need to come to our site. I went there after 50 K.M drive then they install second battery but when I return then on the way 1 battery drain and battery switch button did not work. Then again they were helpless.2. Ridding Experience: Average: Though it is commercial model but if you try to carry 50 KG weight, you fill feel scooty will break down from center. Battery indication will never help you to decide that how much it can run more.3. Performance: Plastic body is worst. Locks break in 1st month. Difficult to turn from small space. Can't run more that 45 km/hour.4. Servicing and Maintenance: Worst part of review. Workshop men never help you if you stuck in middle of you route. You will feel helpless. You need to toe your bike at service center and then service mens will not co-operate with you. They will demand 2-3 days minimum. Body parts are not wasily available. I waited 2 months for headlight bulbs.5. Pros: It saves your fuel only if battery last 5 years.Cons: Low quality material used, Bad service experience, No battery indication, No road side assistance.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Ridden for (If Owned)
5000-15000 km
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0
0
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