Hero Electric NYX Price in Vaibhavwadi

I bought an hero electric nyx cx er model scooty ,eight months ago and I am extremely dissatisfied. Not only is the battery malfunctioning, but the tire has also developed a dangerous bubble. These issues, along with the previously mentioned wobbling, have made the ride uncomfortable and risky. To make matters worse, the customer service has been unresponsive and unhelpful. I strongly discourage anyone from purchasing this product due to its unacceptable quality and lack of support.

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Bought hero electric nyx single battery model in oct 2021. Using for daily commute. It has a few faults which am listing down :
1. Battery connector plug is very tight and I cannot disconnect the battery and take it outside the scooter for recharging.
2. No suspension at all. Zero cushioning effect while going on bad roads. The scooter shakes and jars you in every pothole on the roads.
3. The battery charger gets very hot while charging.
4. The support stand kept in the rear for keeping bags, is tilted from the time of purchase onwards. Poor quality control.
5. The battery charger plug gets stuck in the battery and also in the connector kept outside the scooter in the front. The charger plug will not come out. After much pulling it may come out. Last time it got stuck and till now I cannot remove it. So I have kept the charger connected to the battery and under the seat, permanently now.
6. The scooter goes off when braking and especially while going thru bad roads with potholes. It may start automatically after some time and if am not careful the scooter jumps.
7. Finally yesterday the scooter stopped after I applied brakes and did not start again. Now it is not running only even though the battery is fully charged and the horns, lights and indicator panel are all working.
Am going to give it to the workshop tomorrow.
My advice to anyone who is thinking of buying hero electric scooters : do not buy. Waste of money.

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