Variant | Price | Specifications | |
---|---|---|---|
Optima CX 2.0 | ₹ 89,663 On-Road | Drum Brakes, Alloy Wheels Get Offers | |
Optima CX 5.0 | ₹ 1,11,140 On-Road | Drum Brakes, Alloy Wheels Get Offers |
3.0/5
Design and styling
Reliability
Comfort
Service experience
Value for money
Performance
After sales service is completely disgusting.
3 weeks ago
Bikash Nath
I am totally disappointed with their after-sales service. I purchased a Hero Optima from Joy Motors (GUWAHATI) in 2022. I have since visited their workshop many times for regular servicing. Their service used to be good. But I am completely disappointed with the last two services. They don't use most of the spare parts really. They use cheap compatible products locally available in the market instead of genuine hero products and they charge two/three times higher rates for those duplicate products. Besides, most of the duplicate products are not permanent. The last two times I have replaced the headlights, but both times the headlights did not come on for a day. I condemn Joy Motors (GUWAHATI) for cheating people like this.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
36 km/charge
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2
0
Truly incredible exploits: my journey with the Hero Optima CX Scooty
35 weeks ago
Harsh
Purchasing Hero Optima CX scooty was an awesome experience. Starting at the point I entered into the dealer’s shop, it was all smiles and a lot of professionalism that set the mood for everything.One thing that impressed me about the salesperson was how well-versed they were in all aspects of Optima CX including its benefits. In doing so they took time to learn my needs and preferences. They were patient as they clarified everything for me and provided some insights on what would help me make a good choice.Riding Optima CX during testing felt great because of its smooth-running engine and comfortable seat. The moment you press the accelerator, this bike gives you instant torque with ease owing to its electric motor while seating ergonomics take care of your sitting position. Riding it over uneven pavements convinces me even more about its sturdiness.The salesman also helped me with different money transfer options so that my purchase could be easily without any difficulty. They told me about warranties and post-sales services, making sure that nothing was worrying me regarding the dependability of this investment.In conclusion, riding out on my brand-new Hero Optima CX made me feel proud and excited beyond words.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
Keep getting the service done on time and drive carefully while riding. And if you go out for riding, fully charge the scooter and keep an eye on the battery indicator while riding and always wear a helmet for safety, not to avoid the police.
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0
3
Bike ride with hero electric optima cx
1 year ago
Naveen Nayan
The buying experience was good.Smooth riding.Cool look and smooth performance.A hero so everywhere we can get servicing and maintenance trustable brand.Just looking for city purposes and avoid petrol consumption so the bike is given those added value.It's a very lightweight bike and easy to use for women also. We are using some time for heavy load also but it's giving the same performance.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
1
7
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