Hero Electric Optima CX Price in Mangalore

Pathetic service, every month 5-6 times it will break down, and the service takes too much time, each visit they will charge 700 -800 rupees, but no use after some days again it will break down
After complaining about the reduced rage for some months they came and took the battery and went, no update about the battery, more than 4 months over, don't buy their products, and no response from the company also.

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Within 6 months 5 times went to repair. Now it's a repair center with battery complaints. Before that each complaint. Before that mudguard broke without falling the vehicle. Before that display and indicator were not functioning. Battery charge indication is always wrong. I feel cheated buying this product.

About the Reviewer

I purchased the hero optima two-wheeler 10 months ago, and it has been a nightmare ever since. The vehicle has failed multiple times, and I've had to take it in for service six times within this short period. What's worse is that the company's response has been nothing short of appalling. They don't pick up the phone, and when I've visited the service center, the staff have been rude and unhelpful.
To make matters worse, the vehicle has been with the company for servicing for three months out of the ten, which is unacceptable. As a customer, I expect better service from a reputed brand like hero, but my experience has been nothing short of a disappointment.
I urge other potential buyers to be cautious before purchasing the hero optima, as my experience has been one of constant frustration and disappointment. I hope the company takes note of this review and improves its service standards for the benefit of its customers.

About the Reviewer