Variant | Price | Specifications | |
---|---|---|---|
Optima CX 2.0 | ₹ 89,663 On-Road | Drum Brakes, Alloy Wheels Get Offers | |
Optima CX 5.0 | ₹ 1,11,140 On-Road | Drum Brakes, Alloy Wheels Get Offers |
3.0/5
Design and styling
Reliability
Comfort
Service experience
Value for money
Performance
After sales service is completely disgusting.
4 weeks ago
Bikash Nath
I am totally disappointed with their after-sales service. I purchased a Hero Optima from Joy Motors (GUWAHATI) in 2022. I have since visited their workshop many times for regular servicing. Their service used to be good. But I am completely disappointed with the last two services. They don't use most of the spare parts really. They use cheap compatible products locally available in the market instead of genuine hero products and they charge two/three times higher rates for those duplicate products. Besides, most of the duplicate products are not permanent. The last two times I have replaced the headlights, but both times the headlights did not come on for a day. I condemn Joy Motors (GUWAHATI) for cheating people like this.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
36 km/charge
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2
0
Bike ride with hero electric optima cx
1 year ago
Naveen Nayan
The buying experience was good.Smooth riding.Cool look and smooth performance.A hero so everywhere we can get servicing and maintenance trustable brand.Just looking for city purposes and avoid petrol consumption so the bike is given those added value.It's a very lightweight bike and easy to use for women also. We are using some time for heavy load also but it's giving the same performance.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
1
7
Alert alert alert
1 year ago
Sonali Gupta
Very bad experience. Body parts are like a dummy bike. After purchasing 3 months more body parts are damaged. After purchasing 1 month's break shoe are broken. Service is also poor. I recommend to all plz don't buy hero optima cx you can buy tvs or honda. Totally bad.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
45 km/charge
Tips for other riders
Change the battery after 45km of running.
Was this review helpful?
16
14
₹ 89,663
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