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Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
Don't buy splendor is much better then this.
2 years ago
Singha
1 . Vary bad sales persons in all over kolkata. 2 . Good but not worth it. 3 . Nothing good in instrument cluster, battery indicator is not good no information about range respect to remaining charge. 4 . Brakes are not good. Check every parts carefully and don't rush. 5 . I will recommend not to buy it,
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Tips for other riders
Check every parts of the vehicle before you take it to home
Was this review helpful?
20
20
Fraudsters
1 year ago
Tapas Chatterjee
They are defrauding people with false claims.Taking hard-earned money from people and deceiving them with untested poor quality dangerous and hazardous products. Very a very poor and life-threatening experience.Hero Electric is also making fraud with fame ii subsidy of the government (the news is verified). Worst service ever possible.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Beware, Don't purchase a nightmare.
Was this review helpful?
5
6
Bike ride with hero electric optima cx
1 year ago
Naveen Nayan
The buying experience was good.Smooth riding.Cool look and smooth performance.A hero so everywhere we can get servicing and maintenance trustable brand.Just looking for city purposes and avoid petrol consumption so the bike is given those added value.It's a very lightweight bike and easy to use for women also. We are using some time for heavy load also but it's giving the same performance.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
1
4
Alert alert alert
1 year ago
Sonali Gupta
Very bad experience. Body parts are like a dummy bike. After purchasing 3 months more body parts are damaged. After purchasing 1 month's break shoe are broken. Service is also poor. I recommend to all plz don't buy hero optima cx you can buy tvs or honda. Totally bad.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Change the battery after 45km of running.
Was this review helpful?
12
12
Fraud hero electric
14 weeks ago
Navneet
Hero Electric is a big scam in the name of ev, a fraud company, it's broken from anywhere, service like you can choose any abusive word. Never buy Hero electric.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
Never buy here electric.
Was this review helpful?
2
2
Don't Buy Hero Electric Bike please. Oil Wala Bike is Best
7 weeks ago
Bighnesh Bhole
Service for Battery exchange is very slow because I got my battery after 6 months of buying my bike and Sometimes my charging is a problem sometimes my one battery of dual battery doesn't show when I ride and the main thing is that Display problem that up down or blinking I am dissatisfied with buying this.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Was this review helpful?
2
1
Hero Electric Optima CX Review
49 weeks ago
Ashish Bhatacharya
Pros. -less costly for city rideCons- low speed-need to increase speed limit comparatively to another vehicle, high maintenance charge, ridiculous after-sale service from company side. If you are mailing them they are not replying to anyone. The company should take the initiative to avail extra motors and batteries at the distribution point because a warranty claim on battery takes a 20 to 25 days.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
3-6 months
Ridden for
5000-10000 kms
Tips for other riders
Don't be over charge the battery, because a battery warranty claim takes 20days, if you have a other bike then it is manageable, if not then how to do your every day work where it's required, & no distributer person will not help/ take extra effort in this matter. Very pathetic after sale service.
Was this review helpful?
12
9
Worst after sales.. hero optima sucks
40 weeks ago
Hemanta
Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.The customer care team gives simple copy-paste replies.No escalation matrix, Parts are not available.Worst after sales. The fraudulent intention of the company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
Dont buy.
Was this review helpful?
24
8
Don't buy splendor is much better then this.
2 years ago
Singha
1 . Vary bad sales persons in all over kolkata. 2 . Good but not worth it. 3 . Nothing good in instrument cluster, battery indicator is not good no information about range respect to remaining charge. 4 . Brakes are not good. Check every parts carefully and don't rush. 5 . I will recommend not to buy it,
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Tips for other riders
Check every parts of the vehicle before you take it to home
Was this review helpful?
20
20
Fraudsters
1 year ago
Tapas Chatterjee
They are defrauding people with false claims.Taking hard-earned money from people and deceiving them with untested poor quality dangerous and hazardous products. Very a very poor and life-threatening experience.Hero Electric is also making fraud with fame ii subsidy of the government (the news is verified). Worst service ever possible.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Beware, Don't purchase a nightmare.
Was this review helpful?
5
6
Bike ride with hero electric optima cx
1 year ago
Naveen Nayan
The buying experience was good.Smooth riding.Cool look and smooth performance.A hero so everywhere we can get servicing and maintenance trustable brand.Just looking for city purposes and avoid petrol consumption so the bike is given those added value.It's a very lightweight bike and easy to use for women also. We are using some time for heavy load also but it's giving the same performance.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
1
4
Alert alert alert
1 year ago
Sonali Gupta
Very bad experience. Body parts are like a dummy bike. After purchasing 3 months more body parts are damaged. After purchasing 1 month's break shoe are broken. Service is also poor. I recommend to all plz don't buy hero optima cx you can buy tvs or honda. Totally bad.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Change the battery after 45km of running.
Was this review helpful?
12
12
Fraud hero electric
14 weeks ago
Navneet
Hero Electric is a big scam in the name of ev, a fraud company, it's broken from anywhere, service like you can choose any abusive word. Never buy Hero electric.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
Never buy here electric.
Was this review helpful?
2
2
Don't Buy Hero Electric Bike please. Oil Wala Bike is Best
7 weeks ago
Bighnesh Bhole
Service for Battery exchange is very slow because I got my battery after 6 months of buying my bike and Sometimes my charging is a problem sometimes my one battery of dual battery doesn't show when I ride and the main thing is that Display problem that up down or blinking I am dissatisfied with buying this.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Was this review helpful?
2
1
Hero Electric Optima CX Review
49 weeks ago
Ashish Bhatacharya
Pros. -less costly for city rideCons- low speed-need to increase speed limit comparatively to another vehicle, high maintenance charge, ridiculous after-sale service from company side. If you are mailing them they are not replying to anyone. The company should take the initiative to avail extra motors and batteries at the distribution point because a warranty claim on battery takes a 20 to 25 days.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
3-6 months
Ridden for
5000-10000 kms
Tips for other riders
Don't be over charge the battery, because a battery warranty claim takes 20days, if you have a other bike then it is manageable, if not then how to do your every day work where it's required, & no distributer person will not help/ take extra effort in this matter. Very pathetic after sale service.
Was this review helpful?
12
9
Worst after sales.. hero optima sucks
40 weeks ago
Hemanta
Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.The customer care team gives simple copy-paste replies.No escalation matrix, Parts are not available.Worst after sales. The fraudulent intention of the company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
Dont buy.
Was this review helpful?
24
8
Don't buy splendor is much better then this.
2 years ago
Singha
1 . Vary bad sales persons in all over kolkata. 2 . Good but not worth it. 3 . Nothing good in instrument cluster, battery indicator is not good no information about range respect to remaining charge. 4 . Brakes are not good. Check every parts carefully and don't rush. 5 . I will recommend not to buy it,
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Tips for other riders
Check every parts of the vehicle before you take it to home
Was this review helpful?
20
20
Fraudsters
1 year ago
Tapas Chatterjee
They are defrauding people with false claims.Taking hard-earned money from people and deceiving them with untested poor quality dangerous and hazardous products. Very a very poor and life-threatening experience.Hero Electric is also making fraud with fame ii subsidy of the government (the news is verified). Worst service ever possible.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Beware, Don't purchase a nightmare.
Was this review helpful?
5
6
Bike ride with hero electric optima cx
1 year ago
Naveen Nayan
The buying experience was good.Smooth riding.Cool look and smooth performance.A hero so everywhere we can get servicing and maintenance trustable brand.Just looking for city purposes and avoid petrol consumption so the bike is given those added value.It's a very lightweight bike and easy to use for women also. We are using some time for heavy load also but it's giving the same performance.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
1
4
Alert alert alert
1 year ago
Sonali Gupta
Very bad experience. Body parts are like a dummy bike. After purchasing 3 months more body parts are damaged. After purchasing 1 month's break shoe are broken. Service is also poor. I recommend to all plz don't buy hero optima cx you can buy tvs or honda. Totally bad.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Change the battery after 45km of running.
Was this review helpful?
12
12
Fraud hero electric
14 weeks ago
Navneet
Hero Electric is a big scam in the name of ev, a fraud company, it's broken from anywhere, service like you can choose any abusive word. Never buy Hero electric.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
Never buy here electric.
Was this review helpful?
2
2
Don't Buy Hero Electric Bike please. Oil Wala Bike is Best
7 weeks ago
Bighnesh Bhole
Service for Battery exchange is very slow because I got my battery after 6 months of buying my bike and Sometimes my charging is a problem sometimes my one battery of dual battery doesn't show when I ride and the main thing is that Display problem that up down or blinking I am dissatisfied with buying this.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Was this review helpful?
2
1
Hero Electric Optima CX Review
49 weeks ago
Ashish Bhatacharya
Pros. -less costly for city rideCons- low speed-need to increase speed limit comparatively to another vehicle, high maintenance charge, ridiculous after-sale service from company side. If you are mailing them they are not replying to anyone. The company should take the initiative to avail extra motors and batteries at the distribution point because a warranty claim on battery takes a 20 to 25 days.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
3-6 months
Ridden for
5000-10000 kms
Tips for other riders
Don't be over charge the battery, because a battery warranty claim takes 20days, if you have a other bike then it is manageable, if not then how to do your every day work where it's required, & no distributer person will not help/ take extra effort in this matter. Very pathetic after sale service.
Was this review helpful?
12
9
Worst after sales.. hero optima sucks
40 weeks ago
Hemanta
Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.The customer care team gives simple copy-paste replies.No escalation matrix, Parts are not available.Worst after sales. The fraudulent intention of the company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
Dont buy.
Was this review helpful?
24
8
Don't buy splendor is much better then this.
2 years ago
Singha
1 . Vary bad sales persons in all over kolkata. 2 . Good but not worth it. 3 . Nothing good in instrument cluster, battery indicator is not good no information about range respect to remaining charge. 4 . Brakes are not good. Check every parts carefully and don't rush. 5 . I will recommend not to buy it,
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
< 3 months
Ridden for
< 5000 kms
Tips for other riders
Check every parts of the vehicle before you take it to home
Was this review helpful?
20
20
Fraudsters
1 year ago
Tapas Chatterjee
They are defrauding people with false claims.Taking hard-earned money from people and deceiving them with untested poor quality dangerous and hazardous products. Very a very poor and life-threatening experience.Hero Electric is also making fraud with fame ii subsidy of the government (the news is verified). Worst service ever possible.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Beware, Don't purchase a nightmare.
Was this review helpful?
5
6
Bike ride with hero electric optima cx
1 year ago
Naveen Nayan
The buying experience was good.Smooth riding.Cool look and smooth performance.A hero so everywhere we can get servicing and maintenance trustable brand.Just looking for city purposes and avoid petrol consumption so the bike is given those added value.It's a very lightweight bike and easy to use for women also. We are using some time for heavy load also but it's giving the same performance.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Was this review helpful?
1
4
Alert alert alert
1 year ago
Sonali Gupta
Very bad experience. Body parts are like a dummy bike. After purchasing 3 months more body parts are damaged. After purchasing 1 month's break shoe are broken. Service is also poor. I recommend to all plz don't buy hero optima cx you can buy tvs or honda. Totally bad.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
3-6 months
Ridden for
< 5000 kms
Tips for other riders
Change the battery after 45km of running.
Was this review helpful?
12
12
Fraud hero electric
14 weeks ago
Navneet
Hero Electric is a big scam in the name of ev, a fraud company, it's broken from anywhere, service like you can choose any abusive word. Never buy Hero electric.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Tips for other riders
Never buy here electric.
Was this review helpful?
2
2
Don't Buy Hero Electric Bike please. Oil Wala Bike is Best
7 weeks ago
Bighnesh Bhole
Service for Battery exchange is very slow because I got my battery after 6 months of buying my bike and Sometimes my charging is a problem sometimes my one battery of dual battery doesn't show when I ride and the main thing is that Display problem that up down or blinking I am dissatisfied with buying this.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
5000-10000 kms
Was this review helpful?
2
1
Hero Electric Optima CX Review
49 weeks ago
Ashish Bhatacharya
Pros. -less costly for city rideCons- low speed-need to increase speed limit comparatively to another vehicle, high maintenance charge, ridiculous after-sale service from company side. If you are mailing them they are not replying to anyone. The company should take the initiative to avail extra motors and batteries at the distribution point because a warranty claim on battery takes a 20 to 25 days.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Everything
Owned for
3-6 months
Ridden for
5000-10000 kms
Tips for other riders
Don't be over charge the battery, because a battery warranty claim takes 20days, if you have a other bike then it is manageable, if not then how to do your every day work where it's required, & no distributer person will not help/ take extra effort in this matter. Very pathetic after sale service.
Was this review helpful?
12
9
Worst after sales.. hero optima sucks
40 weeks ago
Hemanta
Don't buy Hero Electric Vehicle. 6 months over yet the company has not sent my battery. The company simply says they will send it soon, 6 months is not enough to fix the battery issue.The customer care team gives simple copy-paste replies.No escalation matrix, Parts are not available.Worst after sales. The fraudulent intention of the company.
Rating Parameters
(out of 5)
Visual Appeal
Reliability
Comfort
Service Experience
Value for Money
About the Reviewer
Used it for
Occasional Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Tips for other riders
Dont buy.
Was this review helpful?
24
8
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