User Review of Gen Nxt by Nihar Sarvagya

I bought it on FEB 2023
After 1 year my joy scooter's Battery could not be charged, so I went to the joy showroom they took my battery and said that the Replacement time of the battery is 2 To 3 Months. So now I become a vehicle less... It was my primary vehicle, so the battery replacement process is very poor and horrible to survive in customer care they never give me actual time for battery replacement ... If you want to buy ev scooter you have to buy an extra battery for future safety.

About the Reviewer

Very very poor quality poor experience This e-Its field quality is very poor. The bike has problems four to five times every month and has to be taken to the showroom. Its build quality is very poor. I am very upset Buying this e-bike is a waste of money. The tire of the scooter was also damaged, which I had to change from tubeless to tube. Those who started said that there is no warranty on the tyre. It will cost a tire of two and a half thousand rupees. That's why tubeless tires had to be made with tube tyres. These people have not been able to fix the brake problem till date. When you see, the brakes keep getting damaged. I am very fed up with this two-wheeler.

About the Reviewer

without licence JOY NEXT GEN E-Scooter is very dangers for children or cenior citizen persons. very very light vehichle. A small of collision can cause major damage such electric scooters with driver persons. JOY Nano E-Scooter The one that my dad is driving, stops every now and then. For which they have no proper solution. Joy Company always insists to get the services done by Shaineel Joy dealer of Gotri. And if you review for bad service, then Shaineel Joy they call you face to face and misbehaver. People who want to confirm my review can contact me. I will also give you the Joy Next Nano I bought to drive for a while.

About the Reviewer

Buying an electric bike from Joy E Bike was a great decision as their service is very good and the staff are also very polite. The bike has had almost 10 moths since I bought it and has had no problems so I recommend it to buy.
The looks of the bike is very good and it's performance is also fabulous. The service and the maintenance is not much of it as it is an electric bike.
The bike is not recommended for long travel but good for local traveling.

About the Reviewer

The Joy e-bike Gen Nxt was purchased on 27th April 2023. On 14 th May 2023 within 18 days of purchase, the brake sensor failed and the bike would not move forward. The dealer Sunil Chaskar of Chaskar Enterprise from whom the vehicle was purchased did not respond to calls and WhatsApp messages for 14 hours from the time of intimation and sent the mechanic after 3 hours of intimation to change the sensor putting us at an extreme inconvenience. He further said that service will be provided only during working hours and only at his service center and not at the site.
Strongly recommend that the vehicle is very fragile and not reliable and trustworthy. Please do not buy this vehicle. It's a waste of money.

About the Reviewer

You just get trapped once you buy it. It's just a cheap Chinese-like product, surprised that just after completing 12 months motor gets discharged and they ask you to buy a new motor which means again the cost is around 15-20 thousand. Better paying for petrol instead of this type of recurring payment. It empties your pocket faster than petrol.

About the Reviewer

Joy bike on gotri road has changed dealers 3 times.
We had previously purchased a joy bike from a 1st dealer.
My father took the battery to the showroom to check it today. So they asked for an invoice.
My father is old age. A man of age can have no such knowledge that the bill has to be taken as compulsory.
Despite that, the people in charge of the showroom did not check the serial number or the chassis number of the vehicle. And sent back.
Even if the invoice is lost, even if there are other options, these people are not ready to take responsibility.
The important thing is that when we bought the joy electric scooter, the price of the battery was rs 12000. And the life of the battery was said to be 5 to 7 years. When the battery problem came within 18 months, now they say that the cost of a new battery is rs 40,000.
In such a short time, the price has increased by three times.
So you can guess how much the scooter cost me.
Luckily the battery was not spoiled.
Joy is a total toy.
According to me, these toys cannot be paid for so much.

About the Reviewer

We were searching low a power e-scooter for my daughter for a daily commute & have checked & inquired about other many brands but not satisfied, I just enquired about this scooter for my daughter & we are happy & decided to purchase in few days. It seems this scooter is safe, & a money saver & useful for all-purpose.

About the Reviewer

I am happy about the features. Its really good for all gen (15+). Body looks are best out of others. Mechanical functions also appreciable. Really suitable for self ride because of loading capacity (generally). A few things can be improve. It is new to us so new features are attractive. I hope price also worthiness. Expecting a good riding experience. Models are awesome with elegant look.
Eagerly waiting to add genex to my life.

About the Reviewer

I bought it on FEB 2023
After 1 year my joy scooter's Battery could not be charged, so I went to the joy showroom they took my battery and said that the Replacement time of the battery is 2 To 3 Months. So now I become a vehicle less... It was my primary vehicle, so the battery replacement process is very poor and horrible to survive in customer care they never give me actual time for battery replacement ... If you want to buy ev scooter you have to buy an extra battery for future safety.

About the Reviewer

Very very poor quality poor experience This e-Its field quality is very poor. The bike has problems four to five times every month and has to be taken to the showroom. Its build quality is very poor. I am very upset Buying this e-bike is a waste of money. The tire of the scooter was also damaged, which I had to change from tubeless to tube. Those who started said that there is no warranty on the tyre. It will cost a tire of two and a half thousand rupees. That's why tubeless tires had to be made with tube tyres. These people have not been able to fix the brake problem till date. When you see, the brakes keep getting damaged. I am very fed up with this two-wheeler.

About the Reviewer

without licence JOY NEXT GEN E-Scooter is very dangers for children or cenior citizen persons. very very light vehichle. A small of collision can cause major damage such electric scooters with driver persons. JOY Nano E-Scooter The one that my dad is driving, stops every now and then. For which they have no proper solution. Joy Company always insists to get the services done by Shaineel Joy dealer of Gotri. And if you review for bad service, then Shaineel Joy they call you face to face and misbehaver. People who want to confirm my review can contact me. I will also give you the Joy Next Nano I bought to drive for a while.

About the Reviewer

Buying an electric bike from Joy E Bike was a great decision as their service is very good and the staff are also very polite. The bike has had almost 10 moths since I bought it and has had no problems so I recommend it to buy.
The looks of the bike is very good and it's performance is also fabulous. The service and the maintenance is not much of it as it is an electric bike.
The bike is not recommended for long travel but good for local traveling.

About the Reviewer

The Joy e-bike Gen Nxt was purchased on 27th April 2023. On 14 th May 2023 within 18 days of purchase, the brake sensor failed and the bike would not move forward. The dealer Sunil Chaskar of Chaskar Enterprise from whom the vehicle was purchased did not respond to calls and WhatsApp messages for 14 hours from the time of intimation and sent the mechanic after 3 hours of intimation to change the sensor putting us at an extreme inconvenience. He further said that service will be provided only during working hours and only at his service center and not at the site.
Strongly recommend that the vehicle is very fragile and not reliable and trustworthy. Please do not buy this vehicle. It's a waste of money.

About the Reviewer

You just get trapped once you buy it. It's just a cheap Chinese-like product, surprised that just after completing 12 months motor gets discharged and they ask you to buy a new motor which means again the cost is around 15-20 thousand. Better paying for petrol instead of this type of recurring payment. It empties your pocket faster than petrol.

About the Reviewer

Joy bike on gotri road has changed dealers 3 times.
We had previously purchased a joy bike from a 1st dealer.
My father took the battery to the showroom to check it today. So they asked for an invoice.
My father is old age. A man of age can have no such knowledge that the bill has to be taken as compulsory.
Despite that, the people in charge of the showroom did not check the serial number or the chassis number of the vehicle. And sent back.
Even if the invoice is lost, even if there are other options, these people are not ready to take responsibility.
The important thing is that when we bought the joy electric scooter, the price of the battery was rs 12000. And the life of the battery was said to be 5 to 7 years. When the battery problem came within 18 months, now they say that the cost of a new battery is rs 40,000.
In such a short time, the price has increased by three times.
So you can guess how much the scooter cost me.
Luckily the battery was not spoiled.
Joy is a total toy.
According to me, these toys cannot be paid for so much.

About the Reviewer

We were searching low a power e-scooter for my daughter for a daily commute & have checked & inquired about other many brands but not satisfied, I just enquired about this scooter for my daughter & we are happy & decided to purchase in few days. It seems this scooter is safe, & a money saver & useful for all-purpose.

About the Reviewer

I am happy about the features. Its really good for all gen (15+). Body looks are best out of others. Mechanical functions also appreciable. Really suitable for self ride because of loading capacity (generally). A few things can be improve. It is new to us so new features are attractive. I hope price also worthiness. Expecting a good riding experience. Models are awesome with elegant look.
Eagerly waiting to add genex to my life.

About the Reviewer

I bought it on FEB 2023
After 1 year my joy scooter's Battery could not be charged, so I went to the joy showroom they took my battery and said that the Replacement time of the battery is 2 To 3 Months. So now I become a vehicle less... It was my primary vehicle, so the battery replacement process is very poor and horrible to survive in customer care they never give me actual time for battery replacement ... If you want to buy ev scooter you have to buy an extra battery for future safety.

About the Reviewer

Very very poor quality poor experience This e-Its field quality is very poor. The bike has problems four to five times every month and has to be taken to the showroom. Its build quality is very poor. I am very upset Buying this e-bike is a waste of money. The tire of the scooter was also damaged, which I had to change from tubeless to tube. Those who started said that there is no warranty on the tyre. It will cost a tire of two and a half thousand rupees. That's why tubeless tires had to be made with tube tyres. These people have not been able to fix the brake problem till date. When you see, the brakes keep getting damaged. I am very fed up with this two-wheeler.

About the Reviewer

without licence JOY NEXT GEN E-Scooter is very dangers for children or cenior citizen persons. very very light vehichle. A small of collision can cause major damage such electric scooters with driver persons. JOY Nano E-Scooter The one that my dad is driving, stops every now and then. For which they have no proper solution. Joy Company always insists to get the services done by Shaineel Joy dealer of Gotri. And if you review for bad service, then Shaineel Joy they call you face to face and misbehaver. People who want to confirm my review can contact me. I will also give you the Joy Next Nano I bought to drive for a while.

About the Reviewer

Buying an electric bike from Joy E Bike was a great decision as their service is very good and the staff are also very polite. The bike has had almost 10 moths since I bought it and has had no problems so I recommend it to buy.
The looks of the bike is very good and it's performance is also fabulous. The service and the maintenance is not much of it as it is an electric bike.
The bike is not recommended for long travel but good for local traveling.

About the Reviewer

The Joy e-bike Gen Nxt was purchased on 27th April 2023. On 14 th May 2023 within 18 days of purchase, the brake sensor failed and the bike would not move forward. The dealer Sunil Chaskar of Chaskar Enterprise from whom the vehicle was purchased did not respond to calls and WhatsApp messages for 14 hours from the time of intimation and sent the mechanic after 3 hours of intimation to change the sensor putting us at an extreme inconvenience. He further said that service will be provided only during working hours and only at his service center and not at the site.
Strongly recommend that the vehicle is very fragile and not reliable and trustworthy. Please do not buy this vehicle. It's a waste of money.

About the Reviewer

You just get trapped once you buy it. It's just a cheap Chinese-like product, surprised that just after completing 12 months motor gets discharged and they ask you to buy a new motor which means again the cost is around 15-20 thousand. Better paying for petrol instead of this type of recurring payment. It empties your pocket faster than petrol.

About the Reviewer

Joy bike on gotri road has changed dealers 3 times.
We had previously purchased a joy bike from a 1st dealer.
My father took the battery to the showroom to check it today. So they asked for an invoice.
My father is old age. A man of age can have no such knowledge that the bill has to be taken as compulsory.
Despite that, the people in charge of the showroom did not check the serial number or the chassis number of the vehicle. And sent back.
Even if the invoice is lost, even if there are other options, these people are not ready to take responsibility.
The important thing is that when we bought the joy electric scooter, the price of the battery was rs 12000. And the life of the battery was said to be 5 to 7 years. When the battery problem came within 18 months, now they say that the cost of a new battery is rs 40,000.
In such a short time, the price has increased by three times.
So you can guess how much the scooter cost me.
Luckily the battery was not spoiled.
Joy is a total toy.
According to me, these toys cannot be paid for so much.

About the Reviewer

We were searching low a power e-scooter for my daughter for a daily commute & have checked & inquired about other many brands but not satisfied, I just enquired about this scooter for my daughter & we are happy & decided to purchase in few days. It seems this scooter is safe, & a money saver & useful for all-purpose.

About the Reviewer

I am happy about the features. Its really good for all gen (15+). Body looks are best out of others. Mechanical functions also appreciable. Really suitable for self ride because of loading capacity (generally). A few things can be improve. It is new to us so new features are attractive. I hope price also worthiness. Expecting a good riding experience. Models are awesome with elegant look.
Eagerly waiting to add genex to my life.

About the Reviewer