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Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
Performance
Maintenance cost
Extra Features
Very nice scooter much better than activa
6 years ago
Vikas Gogawat
Lovely scooter had a great ride but only did 125kms on single charge hope in future when lithium battery comes, it will do 170-200kms, i got top speed 55kmph, on turbo 65khph but only for 20 sec, pillion rider footrest not so comfortable company needs to work on it's design or any alternate. Very good support from the company as motor was locked once, company personal came all the way to sort out the issue.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
125 km/charge
Tips for other riders
Good for single person for daily commute.
Was this review helpful?
15
7
The beast is waiting...
6 years ago
Kuntal Dey
Well buying was a little hard but i finally got it...Well the bike is a beast..It was a pleasure riding it...The bike is good until now.I have been given free services which will start after a few days..Well i have gone only once in a long ride which is 127 kms at once ..The experience is thrilling.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
15 km/charge
Tips for other riders
We should service the bike if we have to go for a long ride for example say 100 km continuously ..
Was this review helpful?
14
6
No value for money
5 years ago
Vijay Shinde
Ride is bumpy like riding camel.175 km per charge is false. It seems testing done on machine not on road.Sitting arrangement for driver is worst. Adaptation of all controls like horn , blinker is worst.Suspension is worst experience just line riding bicycle. Loss of money. Worst experience.Look is good and performance is worst. I am worried for battery life.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
44 km/charge
Was this review helpful?
11
3
Customer service very bad
2 years ago
Priya Dingra
I have bought 3 months back service center people very rood to the customer when u tell them to do right way then more they will not do the right job I got the third service from service center I can share the picture at the time of delivery they even not clean the scooter, I suggest not but Okinawa company any scooter because of arrogant people at customer service and staff I had a mistake of buying this scooter from this company customer care mail id and call center doesn't respond properly.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Tips for other riders
I would suggest another company scooter because after selling this company can't give service.
Was this review helpful?
11
3
Bad Product
3 years ago
Harish Sharma
Worst service given by patel enterprise dealer, I am facing the problem since 1 month problem is battery over consumption" battery is drained 100 in 36 kilometer only I didn't like this vehicle and I won't suggest anyone to buy this product And can't even use it anymore, replace me faulty bike.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
Battery drains in 30 kilometers.
Was this review helpful?
20
13
Learnt the hard way
4 years ago
Anthony Lopes
I purchased the okinawa praise the moment it was launched only because i like to help in whatever little way to save the environment.I own electric car revai, i use solar lighting and also solar water heating.Anyway i paid through my nose for the praise 86500 and in just two months the controller failed.Then a month later the mcb failed and they have replaced the mcb twice.The servicing of the scooter takes a minimum 5 to 6 days.The hooter alarm has failed and they have permanently disconnected it as they are fed up of listening to complaints and that too within a year.Now the scooter is one point five years and the front shock absorbers have failed in fact they had failed within one year but they could not get spare parts from the company and i had to wait till now and now i have to pay .The rear brakes have failed they say and have gone rusty and they have to replace the entire assembly.They have raised a bill of 5600 rupees and can you imagine this amount for a one point five year old scooter repairs/servicing.
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
19
12
Repairs took a year and still counting
4 years ago
Rohit Jain
I purchased the ridge in march, 2018, in the 9th month (december, 2018) bike needed repairs/replacement of motor, took almost forever to chase the service engineers, but action taken only 6 months after expiry of warranty, and till date i'm still waiting for the scooter to be delivered... August, 2020.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Was this review helpful?
18
11
Very poor quality and bad service.
2 years ago
Hitesh Sodiwala
Very very low-quality scooter.I am completely not satisfied with the scooter and service.1 - speedometer is totally false. If it shows 50 km/h speed, actually we are on 34 km/h speed. If the meter shows 100 km distance, actually it ran only 68 kms. The company has to call back all scooters and replace the speedometer.2 - company says 80-90 kms per charge, it shows 90 kms per charge, but as the speedometer is faulty, your scooter ran only 60 kms per charge. So beware when you go for a 70-80 kms ride.3 - disk breaks have noise issues. After 2 weeks I found some kind of noise from disc breaks. I went to a service station and different technicians gave me different conclusions. One said, in the rainy season, there is always noise coming from disk break. Another one said, all disc brake system in the world has noise, but in petrol scooters, it cannot be heard due to engine noise. What the rubbish technicians.4 - sock absorbers are of very low quality. Cannot resist riding with a pillion. There is a strange kind of knocking noise from the rear shock absorbers..5 - tubeless tyres - they are very poor quality. Once I was going with my wife and suddenly tyre got flat (no puncture). Maybe it left its grip on the drum.I do not suggest buying Okinawa in any condition. Waste of money.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Was this review helpful?
11
4
Very bad
1 year ago
Alint
Very bad service. Within one week my battery is down. I was waiting for one week to get my warranty. My insurance is also pending for one month. Don't buy their product. It is from my own experience...Please don't buy it. It is my humble request. You will be trapped. It is from my own experience. Customer care not responding.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
20 km/charge
Was this review helpful?
10
3
Rider since one year
1 year ago
Vikash
Scooty is not as per the standards. Not recommended. Very poor build quality. Very poor service. No solution for my money. No proper service. Very disappointed with the scooter. Do not buy.Sometimes the sensors are working sometimes not. Lights also not working. Parts are very poor in build quality. The battery socked also not working.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
100 km/charge
Was this review helpful?
7
0
Very nice scooter much better than activa
6 years ago
Vikas Gogawat
Lovely scooter had a great ride but only did 125kms on single charge hope in future when lithium battery comes, it will do 170-200kms, i got top speed 55kmph, on turbo 65khph but only for 20 sec, pillion rider footrest not so comfortable company needs to work on it's design or any alternate. Very good support from the company as motor was locked once, company personal came all the way to sort out the issue.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
125 km/charge
Tips for other riders
Good for single person for daily commute.
Was this review helpful?
15
7
The beast is waiting...
6 years ago
Kuntal Dey
Well buying was a little hard but i finally got it...Well the bike is a beast..It was a pleasure riding it...The bike is good until now.I have been given free services which will start after a few days..Well i have gone only once in a long ride which is 127 kms at once ..The experience is thrilling.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
15 km/charge
Tips for other riders
We should service the bike if we have to go for a long ride for example say 100 km continuously ..
Was this review helpful?
14
6
No value for money
5 years ago
Vijay Shinde
Ride is bumpy like riding camel.175 km per charge is false. It seems testing done on machine not on road.Sitting arrangement for driver is worst. Adaptation of all controls like horn , blinker is worst.Suspension is worst experience just line riding bicycle. Loss of money. Worst experience.Look is good and performance is worst. I am worried for battery life.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
44 km/charge
Was this review helpful?
11
3
Customer service very bad
2 years ago
Priya Dingra
I have bought 3 months back service center people very rood to the customer when u tell them to do right way then more they will not do the right job I got the third service from service center I can share the picture at the time of delivery they even not clean the scooter, I suggest not but Okinawa company any scooter because of arrogant people at customer service and staff I had a mistake of buying this scooter from this company customer care mail id and call center doesn't respond properly.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Tips for other riders
I would suggest another company scooter because after selling this company can't give service.
Was this review helpful?
11
3
Bad Product
3 years ago
Harish Sharma
Worst service given by patel enterprise dealer, I am facing the problem since 1 month problem is battery over consumption" battery is drained 100 in 36 kilometer only I didn't like this vehicle and I won't suggest anyone to buy this product And can't even use it anymore, replace me faulty bike.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
Battery drains in 30 kilometers.
Was this review helpful?
20
13
Learnt the hard way
4 years ago
Anthony Lopes
I purchased the okinawa praise the moment it was launched only because i like to help in whatever little way to save the environment.I own electric car revai, i use solar lighting and also solar water heating.Anyway i paid through my nose for the praise 86500 and in just two months the controller failed.Then a month later the mcb failed and they have replaced the mcb twice.The servicing of the scooter takes a minimum 5 to 6 days.The hooter alarm has failed and they have permanently disconnected it as they are fed up of listening to complaints and that too within a year.Now the scooter is one point five years and the front shock absorbers have failed in fact they had failed within one year but they could not get spare parts from the company and i had to wait till now and now i have to pay .The rear brakes have failed they say and have gone rusty and they have to replace the entire assembly.They have raised a bill of 5600 rupees and can you imagine this amount for a one point five year old scooter repairs/servicing.
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
19
12
Repairs took a year and still counting
4 years ago
Rohit Jain
I purchased the ridge in march, 2018, in the 9th month (december, 2018) bike needed repairs/replacement of motor, took almost forever to chase the service engineers, but action taken only 6 months after expiry of warranty, and till date i'm still waiting for the scooter to be delivered... August, 2020.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Was this review helpful?
18
11
Very poor quality and bad service.
2 years ago
Hitesh Sodiwala
Very very low-quality scooter.I am completely not satisfied with the scooter and service.1 - speedometer is totally false. If it shows 50 km/h speed, actually we are on 34 km/h speed. If the meter shows 100 km distance, actually it ran only 68 kms. The company has to call back all scooters and replace the speedometer.2 - company says 80-90 kms per charge, it shows 90 kms per charge, but as the speedometer is faulty, your scooter ran only 60 kms per charge. So beware when you go for a 70-80 kms ride.3 - disk breaks have noise issues. After 2 weeks I found some kind of noise from disc breaks. I went to a service station and different technicians gave me different conclusions. One said, in the rainy season, there is always noise coming from disk break. Another one said, all disc brake system in the world has noise, but in petrol scooters, it cannot be heard due to engine noise. What the rubbish technicians.4 - sock absorbers are of very low quality. Cannot resist riding with a pillion. There is a strange kind of knocking noise from the rear shock absorbers..5 - tubeless tyres - they are very poor quality. Once I was going with my wife and suddenly tyre got flat (no puncture). Maybe it left its grip on the drum.I do not suggest buying Okinawa in any condition. Waste of money.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Was this review helpful?
11
4
Very bad
1 year ago
Alint
Very bad service. Within one week my battery is down. I was waiting for one week to get my warranty. My insurance is also pending for one month. Don't buy their product. It is from my own experience...Please don't buy it. It is my humble request. You will be trapped. It is from my own experience. Customer care not responding.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
20 km/charge
Was this review helpful?
10
3
Rider since one year
1 year ago
Vikash
Scooty is not as per the standards. Not recommended. Very poor build quality. Very poor service. No solution for my money. No proper service. Very disappointed with the scooter. Do not buy.Sometimes the sensors are working sometimes not. Lights also not working. Parts are very poor in build quality. The battery socked also not working.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
100 km/charge
Was this review helpful?
7
0
Very nice scooter much better than activa
6 years ago
Vikas Gogawat
Lovely scooter had a great ride but only did 125kms on single charge hope in future when lithium battery comes, it will do 170-200kms, i got top speed 55kmph, on turbo 65khph but only for 20 sec, pillion rider footrest not so comfortable company needs to work on it's design or any alternate. Very good support from the company as motor was locked once, company personal came all the way to sort out the issue.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
125 km/charge
Tips for other riders
Good for single person for daily commute.
Was this review helpful?
15
7
The beast is waiting...
6 years ago
Kuntal Dey
Well buying was a little hard but i finally got it...Well the bike is a beast..It was a pleasure riding it...The bike is good until now.I have been given free services which will start after a few days..Well i have gone only once in a long ride which is 127 kms at once ..The experience is thrilling.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
15 km/charge
Tips for other riders
We should service the bike if we have to go for a long ride for example say 100 km continuously ..
Was this review helpful?
14
6
No value for money
5 years ago
Vijay Shinde
Ride is bumpy like riding camel.175 km per charge is false. It seems testing done on machine not on road.Sitting arrangement for driver is worst. Adaptation of all controls like horn , blinker is worst.Suspension is worst experience just line riding bicycle. Loss of money. Worst experience.Look is good and performance is worst. I am worried for battery life.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
44 km/charge
Was this review helpful?
11
3
Customer service very bad
2 years ago
Priya Dingra
I have bought 3 months back service center people very rood to the customer when u tell them to do right way then more they will not do the right job I got the third service from service center I can share the picture at the time of delivery they even not clean the scooter, I suggest not but Okinawa company any scooter because of arrogant people at customer service and staff I had a mistake of buying this scooter from this company customer care mail id and call center doesn't respond properly.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Tips for other riders
I would suggest another company scooter because after selling this company can't give service.
Was this review helpful?
11
3
Bad Product
3 years ago
Harish Sharma
Worst service given by patel enterprise dealer, I am facing the problem since 1 month problem is battery over consumption" battery is drained 100 in 36 kilometer only I didn't like this vehicle and I won't suggest anyone to buy this product And can't even use it anymore, replace me faulty bike.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
Battery drains in 30 kilometers.
Was this review helpful?
20
13
Learnt the hard way
4 years ago
Anthony Lopes
I purchased the okinawa praise the moment it was launched only because i like to help in whatever little way to save the environment.I own electric car revai, i use solar lighting and also solar water heating.Anyway i paid through my nose for the praise 86500 and in just two months the controller failed.Then a month later the mcb failed and they have replaced the mcb twice.The servicing of the scooter takes a minimum 5 to 6 days.The hooter alarm has failed and they have permanently disconnected it as they are fed up of listening to complaints and that too within a year.Now the scooter is one point five years and the front shock absorbers have failed in fact they had failed within one year but they could not get spare parts from the company and i had to wait till now and now i have to pay .The rear brakes have failed they say and have gone rusty and they have to replace the entire assembly.They have raised a bill of 5600 rupees and can you imagine this amount for a one point five year old scooter repairs/servicing.
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
19
12
Repairs took a year and still counting
4 years ago
Rohit Jain
I purchased the ridge in march, 2018, in the 9th month (december, 2018) bike needed repairs/replacement of motor, took almost forever to chase the service engineers, but action taken only 6 months after expiry of warranty, and till date i'm still waiting for the scooter to be delivered... August, 2020.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Was this review helpful?
18
11
Very poor quality and bad service.
2 years ago
Hitesh Sodiwala
Very very low-quality scooter.I am completely not satisfied with the scooter and service.1 - speedometer is totally false. If it shows 50 km/h speed, actually we are on 34 km/h speed. If the meter shows 100 km distance, actually it ran only 68 kms. The company has to call back all scooters and replace the speedometer.2 - company says 80-90 kms per charge, it shows 90 kms per charge, but as the speedometer is faulty, your scooter ran only 60 kms per charge. So beware when you go for a 70-80 kms ride.3 - disk breaks have noise issues. After 2 weeks I found some kind of noise from disc breaks. I went to a service station and different technicians gave me different conclusions. One said, in the rainy season, there is always noise coming from disk break. Another one said, all disc brake system in the world has noise, but in petrol scooters, it cannot be heard due to engine noise. What the rubbish technicians.4 - sock absorbers are of very low quality. Cannot resist riding with a pillion. There is a strange kind of knocking noise from the rear shock absorbers..5 - tubeless tyres - they are very poor quality. Once I was going with my wife and suddenly tyre got flat (no puncture). Maybe it left its grip on the drum.I do not suggest buying Okinawa in any condition. Waste of money.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Was this review helpful?
11
4
Very bad
1 year ago
Alint
Very bad service. Within one week my battery is down. I was waiting for one week to get my warranty. My insurance is also pending for one month. Don't buy their product. It is from my own experience...Please don't buy it. It is my humble request. You will be trapped. It is from my own experience. Customer care not responding.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
20 km/charge
Was this review helpful?
10
3
Rider since one year
1 year ago
Vikash
Scooty is not as per the standards. Not recommended. Very poor build quality. Very poor service. No solution for my money. No proper service. Very disappointed with the scooter. Do not buy.Sometimes the sensors are working sometimes not. Lights also not working. Parts are very poor in build quality. The battery socked also not working.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
100 km/charge
Was this review helpful?
7
0
Very nice scooter much better than activa
6 years ago
Vikas Gogawat
Lovely scooter had a great ride but only did 125kms on single charge hope in future when lithium battery comes, it will do 170-200kms, i got top speed 55kmph, on turbo 65khph but only for 20 sec, pillion rider footrest not so comfortable company needs to work on it's design or any alternate. Very good support from the company as motor was locked once, company personal came all the way to sort out the issue.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
125 km/charge
Tips for other riders
Good for single person for daily commute.
Was this review helpful?
15
7
The beast is waiting...
6 years ago
Kuntal Dey
Well buying was a little hard but i finally got it...Well the bike is a beast..It was a pleasure riding it...The bike is good until now.I have been given free services which will start after a few days..Well i have gone only once in a long ride which is 127 kms at once ..The experience is thrilling.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
15 km/charge
Tips for other riders
We should service the bike if we have to go for a long ride for example say 100 km continuously ..
Was this review helpful?
14
6
No value for money
5 years ago
Vijay Shinde
Ride is bumpy like riding camel.175 km per charge is false. It seems testing done on machine not on road.Sitting arrangement for driver is worst. Adaptation of all controls like horn , blinker is worst.Suspension is worst experience just line riding bicycle. Loss of money. Worst experience.Look is good and performance is worst. I am worried for battery life.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
44 km/charge
Was this review helpful?
11
3
Customer service very bad
2 years ago
Priya Dingra
I have bought 3 months back service center people very rood to the customer when u tell them to do right way then more they will not do the right job I got the third service from service center I can share the picture at the time of delivery they even not clean the scooter, I suggest not but Okinawa company any scooter because of arrogant people at customer service and staff I had a mistake of buying this scooter from this company customer care mail id and call center doesn't respond properly.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Tips for other riders
I would suggest another company scooter because after selling this company can't give service.
Was this review helpful?
11
3
Bad Product
3 years ago
Harish Sharma
Worst service given by patel enterprise dealer, I am facing the problem since 1 month problem is battery over consumption" battery is drained 100 in 36 kilometer only I didn't like this vehicle and I won't suggest anyone to buy this product And can't even use it anymore, replace me faulty bike.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
Battery drains in 30 kilometers.
Was this review helpful?
20
13
Learnt the hard way
4 years ago
Anthony Lopes
I purchased the okinawa praise the moment it was launched only because i like to help in whatever little way to save the environment.I own electric car revai, i use solar lighting and also solar water heating.Anyway i paid through my nose for the praise 86500 and in just two months the controller failed.Then a month later the mcb failed and they have replaced the mcb twice.The servicing of the scooter takes a minimum 5 to 6 days.The hooter alarm has failed and they have permanently disconnected it as they are fed up of listening to complaints and that too within a year.Now the scooter is one point five years and the front shock absorbers have failed in fact they had failed within one year but they could not get spare parts from the company and i had to wait till now and now i have to pay .The rear brakes have failed they say and have gone rusty and they have to replace the entire assembly.They have raised a bill of 5600 rupees and can you imagine this amount for a one point five year old scooter repairs/servicing.
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
19
12
Repairs took a year and still counting
4 years ago
Rohit Jain
I purchased the ridge in march, 2018, in the 9th month (december, 2018) bike needed repairs/replacement of motor, took almost forever to chase the service engineers, but action taken only 6 months after expiry of warranty, and till date i'm still waiting for the scooter to be delivered... August, 2020.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Was this review helpful?
18
11
Very poor quality and bad service.
2 years ago
Hitesh Sodiwala
Very very low-quality scooter.I am completely not satisfied with the scooter and service.1 - speedometer is totally false. If it shows 50 km/h speed, actually we are on 34 km/h speed. If the meter shows 100 km distance, actually it ran only 68 kms. The company has to call back all scooters and replace the speedometer.2 - company says 80-90 kms per charge, it shows 90 kms per charge, but as the speedometer is faulty, your scooter ran only 60 kms per charge. So beware when you go for a 70-80 kms ride.3 - disk breaks have noise issues. After 2 weeks I found some kind of noise from disc breaks. I went to a service station and different technicians gave me different conclusions. One said, in the rainy season, there is always noise coming from disk break. Another one said, all disc brake system in the world has noise, but in petrol scooters, it cannot be heard due to engine noise. What the rubbish technicians.4 - sock absorbers are of very low quality. Cannot resist riding with a pillion. There is a strange kind of knocking noise from the rear shock absorbers..5 - tubeless tyres - they are very poor quality. Once I was going with my wife and suddenly tyre got flat (no puncture). Maybe it left its grip on the drum.I do not suggest buying Okinawa in any condition. Waste of money.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
60 km/charge
Was this review helpful?
11
4
Very bad
1 year ago
Alint
Very bad service. Within one week my battery is down. I was waiting for one week to get my warranty. My insurance is also pending for one month. Don't buy their product. It is from my own experience...Please don't buy it. It is my humble request. You will be trapped. It is from my own experience. Customer care not responding.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
20 km/charge
Was this review helpful?
10
3
Rider since one year
1 year ago
Vikash
Scooty is not as per the standards. Not recommended. Very poor build quality. Very poor service. No solution for my money. No proper service. Very disappointed with the scooter. Do not buy.Sometimes the sensors are working sometimes not. Lights also not working. Parts are very poor in build quality. The battery socked also not working.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
100 km/charge
Was this review helpful?
7
0
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