Reviews of OLA S1 Air

bought Ola S1 Air just 22 days. It's totally waste of money. On the 2nd day when it was raining here, I went somewhere to get a parcel. While riding its horn suddenly stops working, Then after the indicator stops working. When I reached that place, the Trunk didn't open, My wallet and mobile were in the trunk. I thought if I left off off-on this bike, Maybe the trunk open but it didn't. I had to switch off 2 times and finally, it was open. On the 3rd day, While riding on the road its liver stops working suddenly at 11 pm. Again switch off -on then it starts working. On the 10th day start button of this bike doesn't work properly. Have to switch it off 9 times and then it starts. Average in eco mode is just 70 to 72 km and in normal mode gives an average of 80 km. They told me to ride eco mode so I got the best average but it was just 72 km. It gives more average in normal mode. Charging time is worse. It fully charged in 7hr20 min. I think we made a wrong decision and bought this worst bike ever. Today on the 22nd day it didn't start and I called customer service, they told me to pay 1999 for towing it from my home. My home is just 1km from the service center. Never buy this garbage bike. Totally frustrated with this issue. Ola has to give me a refund for this or exchange this bike. Better to ride a bicycle than this garbage.

About the Reviewer

I bought it last month, I got 52km mileage only in eco mode also battery is draining 2% daily if I am not using it.
I was riding the scooter and middle of the road it stopped and changed to parking mode, got an alert that the trunk was opened. I called customer care they helped after 2 hours then luckily one mechanic helped me reboot the bike. Not sure how they have done quality testing. Not able to get an answer from any technician if I raised a ticket. Very disappointed with their service. They are using their brand name. I would not recommend anyone to buy Ola.

About the Reviewer

Inferior service after the sale. Nobody is helping you if the display goes off and you can't unlock the scooter and the handle also gets locked. When you try to put in a service request it says to try after a few days. How many days are few god knows. Very bad experience don't purchase at all. If you are in a hurry nobody will help you with this type of scooter.

About the Reviewer

So poor performance, today I parked my scooter after running condition but automatically scooter is not charging and also not starting or rebooting, I many times disappointed due to several many issues only within 1 year of purchase.At present, I am unable to drive or take the help of any technician. Fully dissatisfied after the purchase of this scooter.Still after the purchase of 10 months, RC has not received and also not any response from their support desk, same reply every time.
Personally suggest not purchasing this type of scooter.

About the Reviewer

Within 15 days of use, I needed to connect with the customer care/service center THRICE. Today the vehicle stopped en route about 3 km from the service center. These people demanded Rs. 1999.00 to provide the Roadside assistance of carrying the vehicle 3km. We carried it in a tempo spending 400.00. When I reached the service centre saw that they had a huge number of such non-functional bikes in the centre. The persons manning the center said that there is at least a four-day wait before they can see the bike. Never have had such a horrible experience with a two-wheeler.

About the Reviewer

when I bought my Ola S1 Air I thought it would be like same as my old Activa but it came out different as when I ride it the whole day there is no tension of refilling petrol or not even thinking about milage .ola's servicing is very good or I may say its best because i have visited many showrooms like one of my friend have Tvs i cube but their customer service is very bad as compared to ola. if we talk about the riding experience of Ola it is mind-blowing in the Beginning I faced some issues with it that most riders will face while shifting towards EV scooters from petrol vehicles one more thing that I loved about this ev is that it is very low maintenance just charge and travel it show the range of 110 km per charge but it gives around 100 km range per charge. The reason I gave 4 stars to Ola is that there are still some issues that need to be fixed like once it stopped in the middle of the road at the speed of 70kmph but after rebooting it started working again if we talk about the looks of ola s1 air they are amazing it is eye Catching the performance of ola S1 air is mind-blowing One more thing I would like to talk about ola s1 air is that It gives too much freedom to Rider That he can move freely in traffic the Ola S1 air is so light and handy that you can maintain a proper distance from vehicles or even bigger vehicles at the end I can conclude that ola S one air Is one of the best ever that I have seen in my city and I am very happy with its performance servicing and maintenance sometimes it shows some errors but they are ok.

About the Reviewer

Firstly, They took full scooter payment giving a wrong delivery date. Gave delivery one month late. They should not have charged the complete amount if the vehicles are not ready.
Received my Ola S1 Air on September 12, 2023. I was excited to get it.
The vehicle broke down on September 13, 2023. The screen went completely blank. Service people came and towed the vehicle to the service station.
I requested the showroom person to replace it with another vehicle. He denied it and was not within his reach.
He was unable to give me a proper contact number. There is no direct contact with the company. The service person is doing service. The showroom person is dispatching vehicles.
I wrote emails to the support team, no response. I tried calling to customer care number, no response.
They have spent a lot on marketing but no support after purchase.
The service person took 2 days to repair it and said it was a small software update. In addition, he damaged one part and said it would be replaced after one week.
Horrible experience. Disgusting response. Untrustworthy.

About the Reviewer

experience at all points has been bad. within 4 months, the scooter has issues. it is 7 days now and I have no update on when it will be fixed. if you try reaching out to customer support they disconnect your call after a long wait in queue. It's a waste of money. please don't buy this vehicle.

About the Reviewer

Love in with Ola scooter. Music, disco lights at night, comfort, height of scooter, and all other features. Driving in eco mode gives you the best result, best average, and reliability which ensures the healthiness of your vehicle. I personally would like to own another Ola scooter for my other family members.

About the Reviewer

bought Ola S1 Air just 22 days. It's totally waste of money. On the 2nd day when it was raining here, I went somewhere to get a parcel. While riding its horn suddenly stops working, Then after the indicator stops working. When I reached that place, the Trunk didn't open, My wallet and mobile were in the trunk. I thought if I left off off-on this bike, Maybe the trunk open but it didn't. I had to switch off 2 times and finally, it was open. On the 3rd day, While riding on the road its liver stops working suddenly at 11 pm. Again switch off -on then it starts working. On the 10th day start button of this bike doesn't work properly. Have to switch it off 9 times and then it starts. Average in eco mode is just 70 to 72 km and in normal mode gives an average of 80 km. They told me to ride eco mode so I got the best average but it was just 72 km. It gives more average in normal mode. Charging time is worse. It fully charged in 7hr20 min. I think we made a wrong decision and bought this worst bike ever. Today on the 22nd day it didn't start and I called customer service, they told me to pay 1999 for towing it from my home. My home is just 1km from the service center. Never buy this garbage bike. Totally frustrated with this issue. Ola has to give me a refund for this or exchange this bike. Better to ride a bicycle than this garbage.

About the Reviewer

I bought it last month, I got 52km mileage only in eco mode also battery is draining 2% daily if I am not using it.
I was riding the scooter and middle of the road it stopped and changed to parking mode, got an alert that the trunk was opened. I called customer care they helped after 2 hours then luckily one mechanic helped me reboot the bike. Not sure how they have done quality testing. Not able to get an answer from any technician if I raised a ticket. Very disappointed with their service. They are using their brand name. I would not recommend anyone to buy Ola.

About the Reviewer

Inferior service after the sale. Nobody is helping you if the display goes off and you can't unlock the scooter and the handle also gets locked. When you try to put in a service request it says to try after a few days. How many days are few god knows. Very bad experience don't purchase at all. If you are in a hurry nobody will help you with this type of scooter.

About the Reviewer

So poor performance, today I parked my scooter after running condition but automatically scooter is not charging and also not starting or rebooting, I many times disappointed due to several many issues only within 1 year of purchase.At present, I am unable to drive or take the help of any technician. Fully dissatisfied after the purchase of this scooter.Still after the purchase of 10 months, RC has not received and also not any response from their support desk, same reply every time.
Personally suggest not purchasing this type of scooter.

About the Reviewer

Within 15 days of use, I needed to connect with the customer care/service center THRICE. Today the vehicle stopped en route about 3 km from the service center. These people demanded Rs. 1999.00 to provide the Roadside assistance of carrying the vehicle 3km. We carried it in a tempo spending 400.00. When I reached the service centre saw that they had a huge number of such non-functional bikes in the centre. The persons manning the center said that there is at least a four-day wait before they can see the bike. Never have had such a horrible experience with a two-wheeler.

About the Reviewer

when I bought my Ola S1 Air I thought it would be like same as my old Activa but it came out different as when I ride it the whole day there is no tension of refilling petrol or not even thinking about milage .ola's servicing is very good or I may say its best because i have visited many showrooms like one of my friend have Tvs i cube but their customer service is very bad as compared to ola. if we talk about the riding experience of Ola it is mind-blowing in the Beginning I faced some issues with it that most riders will face while shifting towards EV scooters from petrol vehicles one more thing that I loved about this ev is that it is very low maintenance just charge and travel it show the range of 110 km per charge but it gives around 100 km range per charge. The reason I gave 4 stars to Ola is that there are still some issues that need to be fixed like once it stopped in the middle of the road at the speed of 70kmph but after rebooting it started working again if we talk about the looks of ola s1 air they are amazing it is eye Catching the performance of ola S1 air is mind-blowing One more thing I would like to talk about ola s1 air is that It gives too much freedom to Rider That he can move freely in traffic the Ola S1 air is so light and handy that you can maintain a proper distance from vehicles or even bigger vehicles at the end I can conclude that ola S one air Is one of the best ever that I have seen in my city and I am very happy with its performance servicing and maintenance sometimes it shows some errors but they are ok.

About the Reviewer

Firstly, They took full scooter payment giving a wrong delivery date. Gave delivery one month late. They should not have charged the complete amount if the vehicles are not ready.
Received my Ola S1 Air on September 12, 2023. I was excited to get it.
The vehicle broke down on September 13, 2023. The screen went completely blank. Service people came and towed the vehicle to the service station.
I requested the showroom person to replace it with another vehicle. He denied it and was not within his reach.
He was unable to give me a proper contact number. There is no direct contact with the company. The service person is doing service. The showroom person is dispatching vehicles.
I wrote emails to the support team, no response. I tried calling to customer care number, no response.
They have spent a lot on marketing but no support after purchase.
The service person took 2 days to repair it and said it was a small software update. In addition, he damaged one part and said it would be replaced after one week.
Horrible experience. Disgusting response. Untrustworthy.

About the Reviewer

experience at all points has been bad. within 4 months, the scooter has issues. it is 7 days now and I have no update on when it will be fixed. if you try reaching out to customer support they disconnect your call after a long wait in queue. It's a waste of money. please don't buy this vehicle.

About the Reviewer

Love in with Ola scooter. Music, disco lights at night, comfort, height of scooter, and all other features. Driving in eco mode gives you the best result, best average, and reliability which ensures the healthiness of your vehicle. I personally would like to own another Ola scooter for my other family members.

About the Reviewer

bought Ola S1 Air just 22 days. It's totally waste of money. On the 2nd day when it was raining here, I went somewhere to get a parcel. While riding its horn suddenly stops working, Then after the indicator stops working. When I reached that place, the Trunk didn't open, My wallet and mobile were in the trunk. I thought if I left off off-on this bike, Maybe the trunk open but it didn't. I had to switch off 2 times and finally, it was open. On the 3rd day, While riding on the road its liver stops working suddenly at 11 pm. Again switch off -on then it starts working. On the 10th day start button of this bike doesn't work properly. Have to switch it off 9 times and then it starts. Average in eco mode is just 70 to 72 km and in normal mode gives an average of 80 km. They told me to ride eco mode so I got the best average but it was just 72 km. It gives more average in normal mode. Charging time is worse. It fully charged in 7hr20 min. I think we made a wrong decision and bought this worst bike ever. Today on the 22nd day it didn't start and I called customer service, they told me to pay 1999 for towing it from my home. My home is just 1km from the service center. Never buy this garbage bike. Totally frustrated with this issue. Ola has to give me a refund for this or exchange this bike. Better to ride a bicycle than this garbage.

About the Reviewer

I bought it last month, I got 52km mileage only in eco mode also battery is draining 2% daily if I am not using it.
I was riding the scooter and middle of the road it stopped and changed to parking mode, got an alert that the trunk was opened. I called customer care they helped after 2 hours then luckily one mechanic helped me reboot the bike. Not sure how they have done quality testing. Not able to get an answer from any technician if I raised a ticket. Very disappointed with their service. They are using their brand name. I would not recommend anyone to buy Ola.

About the Reviewer

Inferior service after the sale. Nobody is helping you if the display goes off and you can't unlock the scooter and the handle also gets locked. When you try to put in a service request it says to try after a few days. How many days are few god knows. Very bad experience don't purchase at all. If you are in a hurry nobody will help you with this type of scooter.

About the Reviewer

So poor performance, today I parked my scooter after running condition but automatically scooter is not charging and also not starting or rebooting, I many times disappointed due to several many issues only within 1 year of purchase.At present, I am unable to drive or take the help of any technician. Fully dissatisfied after the purchase of this scooter.Still after the purchase of 10 months, RC has not received and also not any response from their support desk, same reply every time.
Personally suggest not purchasing this type of scooter.

About the Reviewer

Within 15 days of use, I needed to connect with the customer care/service center THRICE. Today the vehicle stopped en route about 3 km from the service center. These people demanded Rs. 1999.00 to provide the Roadside assistance of carrying the vehicle 3km. We carried it in a tempo spending 400.00. When I reached the service centre saw that they had a huge number of such non-functional bikes in the centre. The persons manning the center said that there is at least a four-day wait before they can see the bike. Never have had such a horrible experience with a two-wheeler.

About the Reviewer

when I bought my Ola S1 Air I thought it would be like same as my old Activa but it came out different as when I ride it the whole day there is no tension of refilling petrol or not even thinking about milage .ola's servicing is very good or I may say its best because i have visited many showrooms like one of my friend have Tvs i cube but their customer service is very bad as compared to ola. if we talk about the riding experience of Ola it is mind-blowing in the Beginning I faced some issues with it that most riders will face while shifting towards EV scooters from petrol vehicles one more thing that I loved about this ev is that it is very low maintenance just charge and travel it show the range of 110 km per charge but it gives around 100 km range per charge. The reason I gave 4 stars to Ola is that there are still some issues that need to be fixed like once it stopped in the middle of the road at the speed of 70kmph but after rebooting it started working again if we talk about the looks of ola s1 air they are amazing it is eye Catching the performance of ola S1 air is mind-blowing One more thing I would like to talk about ola s1 air is that It gives too much freedom to Rider That he can move freely in traffic the Ola S1 air is so light and handy that you can maintain a proper distance from vehicles or even bigger vehicles at the end I can conclude that ola S one air Is one of the best ever that I have seen in my city and I am very happy with its performance servicing and maintenance sometimes it shows some errors but they are ok.

About the Reviewer

Firstly, They took full scooter payment giving a wrong delivery date. Gave delivery one month late. They should not have charged the complete amount if the vehicles are not ready.
Received my Ola S1 Air on September 12, 2023. I was excited to get it.
The vehicle broke down on September 13, 2023. The screen went completely blank. Service people came and towed the vehicle to the service station.
I requested the showroom person to replace it with another vehicle. He denied it and was not within his reach.
He was unable to give me a proper contact number. There is no direct contact with the company. The service person is doing service. The showroom person is dispatching vehicles.
I wrote emails to the support team, no response. I tried calling to customer care number, no response.
They have spent a lot on marketing but no support after purchase.
The service person took 2 days to repair it and said it was a small software update. In addition, he damaged one part and said it would be replaced after one week.
Horrible experience. Disgusting response. Untrustworthy.

About the Reviewer

experience at all points has been bad. within 4 months, the scooter has issues. it is 7 days now and I have no update on when it will be fixed. if you try reaching out to customer support they disconnect your call after a long wait in queue. It's a waste of money. please don't buy this vehicle.

About the Reviewer

Love in with Ola scooter. Music, disco lights at night, comfort, height of scooter, and all other features. Driving in eco mode gives you the best result, best average, and reliability which ensures the healthiness of your vehicle. I personally would like to own another Ola scooter for my other family members.

About the Reviewer